Senior Level Technical Operations Manager Jobs
Senior level technical operations manager jobs place experienced professionals at the center of infrastructure reliability, cross-functional execution, and the operational decisions that keep complex systems running at scale. Openings are concentrated across Technology & Software, Energy, and Manufacturing, with a mix of on-site, hybrid, and remote roles, and employers like Atmos Energy Corporation, ADM, and Lyft hiring at this level now.
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Project Manager – Technical Lead (Senior)
Location
One Ashburton Place, Boston, MA 02108
Mode of Work
Hybrid
Mode of Hire
Contract
Job ID
ITS87 RFR-FY27-001
BEST Program Technical Operations Lead
Hybrid Work Model
- Where needed, provide recommend software support needs that could be met by a third-party vendor or by the SI or product vendor if such tasks cannot be supported by Commonwealth in-house staff.
- Support BEST Phase 2 Technical lead as needed to assess the results of product vendor audits or audits performed by third parties to produce recommendations of acceptable risks and risk mitigation strategies. Provide recommendations regarding audit finding remediation, including providing feedback and suggestions on managerial responses to findings, tracking progress and providing status and updates.
Required Skills
- Extensive technical knowledge and experiences that operated in various operational settings, including but not limited to: Software as a Services (SaaS), relational database structures, Structured Query Language (SQL), and others.
- Experience in Technical Leadership roles and decision making.
- Extensive experience with system administration and monitoring for various application platforms particularly SaaS delivery models and all phases of testing including unit, system, integration, parallel and user acceptance.
- Experienced with LAN/WAN/VPN and remote network technologies and protocols (such as, but not limited to, TCP/IP, HTTP, FTP, Ethernet, token ring, ARCNET, HTML CGI, ATM, CDPD), as well as experience with network infrastructure, including routers, switches, firewalls, and the associated network protocols and concepts.
- Experience with common information security management frameworks, such as International Organization for Standardization (ISO) 2700x, ITIL, National Institute of Standards and Technology (NIST), and others.
- Ability to analyze and communicate project risks and challenges and drive resolution.
- Problem-solving, negotiation and decision-making skills.
- Leadership and effectiveness in matrix management and team building.
- Understanding of the relationship between systems architecture and business use cases.
Preferred Qualifications
- Experience with Software as a Service (SaaS) cloud implementations particularly those in which legacy on premise applications have been migrated to cloud delivery options.
- In depth experience and exposure to multiple, diverse technical configurations, technologies, and processing environments in at least one project of similar size and complexity to the BEST Program in which the candidate led data integration, system operations, and security protocols to a successful conclusion.
- Extensive experience in Project Plan development, delivery oversight, and status reporting.
- Demonstrated experience in development and delivery of Executive status reports and communications.
- Experience in implementation of Data Quality programs.
- Experience in performing or supporting a system audit within a state government.
- Experience with state government implementation and operations, preference given to individuals with Commonwealth of Mass specific experience.
Minimum Entrance Requirements
- Bachelor's degree in computer science, system analysis or a related study/equivalent experience.
- Minimum of ten years of design and implementation experience in IT, with a deep knowledge in the following technical disciplines: application development, application programming interfaces (APIs), audit compliance, database management, infrastructure and network design, middleware, security risk and compliance management, and servers and storage.
Project Manager – Technical Lead (Senior)
Location
One Ashburton Place, Boston, MA 02108
Mode of Work
Hybrid
Mode of Hire
Contract
Job ID
ITS87 RFR-FY27-001
BEST Program Technical Operations Lead
Hybrid Work Model
- Where needed, provide recommend software support needs that could be met by a third-party vendor or by the SI or product vendor if such tasks cannot be supported by Commonwealth in-house staff.
- Support BEST Phase 2 Technical lead as needed to assess the results of product vendor audits or audits performed by third parties to produce recommendations of acceptable risks and risk mitigation strategies. Provide recommendations regarding audit finding remediation, including providing feedback and suggestions on managerial responses to findings, tracking progress and providing status and updates.
Required Skills
- Extensive technical knowledge and experiences that operated in various operational settings, including but not limited to: Software as a Services (SaaS), relational database structures, Structured Query Language (SQL), and others.
- Experience in Technical Leadership roles and decision making.
- Extensive experience with system administration and monitoring for various application platforms particularly SaaS delivery models and all phases of testing including unit, system, integration, parallel and user acceptance.
- Experienced with LAN/WAN/VPN and remote network technologies and protocols (such as, but not limited to, TCP/IP, HTTP, FTP, Ethernet, token ring, ARCNET, HTML CGI, ATM, CDPD), as well as experience with network infrastructure, including routers, switches, firewalls, and the associated network protocols and concepts.
- Experience with common information security management frameworks, such as International Organization for Standardization (ISO) 2700x, ITIL, National Institute of Standards and Technology (NIST), and others.
- Ability to analyze and communicate project risks and challenges and drive resolution.
- Problem-solving, negotiation and decision-making skills.
- Leadership and effectiveness in matrix management and team building.
- Understanding of the relationship between systems architecture and business use cases.
Preferred Qualifications
- Experience with Software as a Service (SaaS) cloud implementations particularly those in which legacy on premise applications have been migrated to cloud delivery options.
- In depth experience and exposure to multiple, diverse technical configurations, technologies, and processing environments in at least one project of similar size and complexity to the BEST Program in which the candidate led data integration, system operations, and security protocols to a successful conclusion.
- Extensive experience in Project Plan development, delivery oversight, and status reporting.
- Demonstrated experience in development and delivery of Executive status reports and communications.
- Experience in implementation of Data Quality programs.
- Experience in performing or supporting a system audit within a state government.
- Experience with state government implementation and operations, preference given to individuals with Commonwealth of Mass specific experience.
Minimum Entrance Requirements
- Bachelor's degree in computer science, system analysis or a related study/equivalent experience.
- Minimum of ten years of design and implementation experience in IT, with a deep knowledge in the following technical disciplines: application development, application programming interfaces (APIs), audit compliance, database management, infrastructure and network design, middleware, security risk and compliance management, and servers and storage.
See All 17 Senior Level Technical Operations Manager Jobs
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Find JobsSenior Level Technical Operations Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Energy
- Manufacturing
- Banking & Financial Services
- Biotechnology & Pharmaceuticals
Senior Level Technical Operations Manager Jobs: Frequently Asked Questions
How do I get a senior level technical operations manager job?
Employers at this level look for candidates who have owned outcomes, not just contributed to them. Highlight experience leading cross-functional initiatives, driving process improvements with measurable impact, and mentoring junior engineers or analysts. Demonstrated fluency with incident management frameworks, infrastructure tooling, and operational metrics gives candidates a clear edge. Tailor your application to show scope and accountability, not just task completion.
Which companies hire senior level technical operations managers?
Companies hiring senior level technical operations managers right now include Atmos Energy Corporation, ADM, and Lyft, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from organizations with complex technical environments, large engineering teams, or high-availability infrastructure where operational leadership directly affects business continuity.
Are there remote senior level technical operations manager jobs?
Yes, though availability varies by industry and employer. About 46% of senior level technical operations manager openings are remote or hybrid as of September 2026, reflecting demand for experienced leaders who can coordinate distributed teams and manage infrastructure without being on-site full time. Roles requiring hands-on data center or facilities oversight tend to remain on-site.
What makes a technical operations manager role senior level?
Senior level roles are defined by ownership and scope. Where mid-level managers execute defined processes, senior technical operations managers set operational strategy, own reliability and incident response frameworks, and make architectural or tooling decisions. They also mentor junior staff and engineers, coordinate across leadership, and are accountable for outcomes across entire platforms or business units rather than individual workstreams.
Which industries hire the most senior level technical operations managers?
Senior Level technical operations manager roles concentrate in Technology & Software, Energy, and Manufacturing, based on current listings on Migrate Mate as of September 2026. These sectors tend to drive the highest demand because their core operations depend on scalable, resilient technical infrastructure where experienced leadership directly reduces risk and improves uptime.