Technical Support Engineer Jobs in Georgia
Technical Support Engineer jobs in Georgia are in strong and steady demand, concentrated in technology services, cybersecurity, enterprise software, and telecommunications across experience levels from entry-level helpdesk to senior cloud infrastructure roles. Atlanta anchors the market, with additional hiring activity in Alpharetta and Savannah, where companies like NCR Voyix, Cox Enterprises, and IBM maintain significant operations. Networking, cloud platform support, and SaaS application troubleshooting are among the most in-demand specialties in the state. Find a role that fits below and apply directly.
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Showing 5 of 53+ Technical Support Engineer jobs
- Maintain excellent internal and external customer service with timely responses, a sense of urgency, and conveying a consistent, competent message as part of overall IT team communication
- Maintain great people and business skills with effective communication in the IT department and between other departments
- Maintain relationships and communication with external business partners to drive IT initiatives
- Maintain a high level of professionalism and work as a team to build solid working relationships
- Maintain a culture of accountability with full awareness of technical needs, continually learning
- Follow all safety rules for department and entire facility.
- Monitor and respond quickly and effectively to requests for helpdesk support and resolve problems to the end user’s satisfaction
- Monitor and process service requests based on first in-first out and priority
- Modify configurations, utilities, software default settings, etc. for local workstations
- Document internal procedures
- Assist with onboarding of new users, manage PC setup and configuration for new employees using established standards
- Ensure each workstation has a phone, computer, monitor, keyboard, mouse, and any other specialized equipment
- Install, test, and configure new workstations, peripheral equipment and software
- Maintain inventory of all equipment, software, and software licenses
- Report necessary issues to the IT Manager for escalation
- Assign users and computers with proper access to file directories and programs
- Perform timely workstation hardware and software upgrades as required
- Other duties and projects as assigned
- Be aware of Aquafil's Recycling Guidelines and Environmental Management Systems Policy (see supervisor if further explanation is needed).
- Problem Solving—identify and resolve problems in a timely manner, gather and analyze information skillfully. Function as a self-starter with the ability to work independently. Is aware of resources to access guidance on technical resolutions.
- Customer Service—manages difficult situations effectively, responds promptly to internal and external customer needs and meets commitments. Exhibits strong interpersonal techniques, is positive, respectful, and customer focused.
- Planning/Organizing—prioritizes and plans work and uses time efficiently. Attention to detail, organized, able to meet deadlines.
- Quality control—demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. Proven ability to apply common sense understanding in order to carry out written and oral instructions.
- Quantity—meets productivity standards and completes work in a timely manner.
- Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Can function as a self-starter with the ability to work independently.
- Dependability—consistently at work and on time, follows instructions and responds to management direction.
- Safety and Security—observes safety and security procedures and uses equipment and materials properly. Ability to read and interpret safety rules and instructions which are posted in English.
- Communication - effectively and professionally conveys information internally and externally through verbal and written
- communication skills. Actively listens, communicates clearly, concisely and assures understanding.
- Ability to calculate figures and amounts, add, subtract, multiply and divide numbers.
- High school diploma required
- Certification, Continuing Education, Associates or Bachelor’s degree in Information Systems or related field preferred; or appropriate mix of education and experience
- 2 years of relevant technical experience
- Working knowledge of Microsoft Office, email and other software, hardware, and peripheral systems
- Maintain excellent internal and external customer service with timely responses, a sense of urgency, and conveying a consistent, competent message as part of overall IT team communication
- Maintain great people and business skills with effective communication in the IT department and between other departments
- Maintain relationships and communication with external business partners to drive IT initiatives
- Maintain a high level of professionalism and work as a team to build solid working relationships
- Maintain a culture of accountability with full awareness of technical needs, continually learning
- Follow all safety rules for department and entire facility.
- Monitor and respond quickly and effectively to requests for helpdesk support and resolve problems to the end user’s satisfaction
- Monitor and process service requests based on first in-first out and priority
- Modify configurations, utilities, software default settings, etc. for local workstations
- Document internal procedures
- Assist with onboarding of new users, manage PC setup and configuration for new employees using established standards
- Ensure each workstation has a phone, computer, monitor, keyboard, mouse, and any other specialized equipment
- Install, test, and configure new workstations, peripheral equipment and software
- Maintain inventory of all equipment, software, and software licenses
- Report necessary issues to the IT Manager for escalation
- Assign users and computers with proper access to file directories and programs
- Perform timely workstation hardware and software upgrades as required
- Other duties and projects as assigned
- Be aware of Aquafil's Recycling Guidelines and Environmental Management Systems Policy (see supervisor if further explanation is needed).
- Problem Solving—identify and resolve problems in a timely manner, gather and analyze information skillfully. Function as a self-starter with the ability to work independently. Is aware of resources to access guidance on technical resolutions.
- Customer Service—manages difficult situations effectively, responds promptly to internal and external customer needs and meets commitments. Exhibits strong interpersonal techniques, is positive, respectful, and customer focused.
- Planning/Organizing—prioritizes and plans work and uses time efficiently. Attention to detail, organized, able to meet deadlines.
- Quality control—demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance. Proven ability to apply common sense understanding in order to carry out written and oral instructions.
- Quantity—meets productivity standards and completes work in a timely manner.
- Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Can function as a self-starter with the ability to work independently.
- Dependability—consistently at work and on time, follows instructions and responds to management direction.
- Safety and Security—observes safety and security procedures and uses equipment and materials properly. Ability to read and interpret safety rules and instructions which are posted in English.
- Communication - effectively and professionally conveys information internally and externally through verbal and written
- communication skills. Actively listens, communicates clearly, concisely and assures understanding.
- Ability to calculate figures and amounts, add, subtract, multiply and divide numbers.
- High school diploma required
- Certification, Continuing Education, Associates or Bachelor’s degree in Information Systems or related field preferred; or appropriate mix of education and experience
- 2 years of relevant technical experience
- Working knowledge of Microsoft Office, email and other software, hardware, and peripheral systems
See All 53 Technical Support Engineer Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
Find JobsTechnical Support Engineer Jobs by City in Georgia
Where Georgia roles are concentrated, by current openings.
Technical Support Engineer Job Market in Georgia
A snapshot from current Georgia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Consulting & Professional Services
- Manufacturing
What Georgia Employers Look For
The qualifications that appear most often in technical support engineer jobs across Georgia.
- Bachelor's degree in computer science, information technology, or a related technical field
- Hands-on experience diagnosing and resolving hardware, software, and network issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Familiarity with Windows and Linux operating environments and command-line tools
- CompTIA A+, Network+, or equivalent vendor certification preferred by most Georgia employers
- Strong written and verbal communication skills for working with technical and non-technical stakeholders
Technical Support Engineer Jobs in Georgia: Frequently Asked Questions
How do you become a technical support engineer in Georgia?
A bachelor's degree in information technology, computer science, or a closely related field is the standard entry point for technical support engineer roles in Georgia, though many employers accept an associate degree paired with relevant certifications. Georgia does not require a state-issued license for this role. CompTIA A+, Network+, or vendor credentials from Microsoft or Cisco strengthen most applications and are widely valued by Georgia's large technology employers and managed service providers.
How much do technical support engineers make in Georgia?
Technical support engineers in Georgia earn a median of about $123,010 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $77,840 for the lowest 10% to over $181,720 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Georgia?
Employers hiring technical support engineers in Georgia right now include Georgia Tech, Astemo, and Geotab, based on current listings on Migrate Mate as of September 2026. Georgia's concentration of financial technology firms, telecommunications companies, and enterprise software providers generates consistent demand for technical support talent throughout the Atlanta metro and surrounding suburban corridors.
Which Georgia cities have the most technical support engineer jobs?
Atlanta, Duluth, and Alpharetta have the most technical support engineer openings in Georgia. Atlanta's density of corporate headquarters, technology campuses, and managed service providers drives the bulk of listings, while Alpharetta's established tech corridor and Savannah's growing logistics and port-related technology sector account for meaningful hiring outside the immediate metro core.
Are there remote technical support engineer jobs in Georgia?
Yes, and more than many technical roles. About 52% of technical support engineer openings tied to Georgia are remote or hybrid as of September 2026, reflecting the desk-based and software-centric nature of much of the work. Roles focused on cloud infrastructure monitoring, SaaS platform support, and enterprise software troubleshooting are the most consistently offered as fully remote positions.
How can I get hired as a technical support engineer in Georgia with little or no experience?
The most realistic entry path is a helpdesk or IT support specialist role at one of Georgia's many managed service providers or large corporate IT departments, which routinely hire candidates with a CompTIA A+ certification and no prior professional experience. Companies like NCR Voyix and Cox Enterprises offer structured associate and rotation programs for new graduates. Adjacent roles in technical customer service or IT operations support also serve as common stepping stones, and a home lab portfolio demonstrating hands-on troubleshooting accelerates hiring decisions significantly.
Where can I find and apply to technical support engineer jobs in Georgia?
You can find and apply to technical support engineer jobs in Georgia on Migrate Mate, which lists current openings from employers actively hiring in the state. Search the available roles, identify the ones that match your experience and target location within Georgia, and apply directly to the positions that fit.
See All 53 Technical Support Engineer Jobs in Georgia
Find roles in Georgia that match your experience and apply in just a few clicks.
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