Technical Support Representative Jobs in Alaska
Technical Support Representative jobs in Alaska are steadily active, concentrated in telecommunications, oil and gas technology, government services, and the healthcare IT sector, with openings at every level from entry-level help desk to senior systems support. Anchorage is the primary hiring hub, with Fairbanks and Juneau also generating consistent demand, and well-established employers like GCI, Alaska Communications, and the State of Alaska are among the most reliable sources of openings. The most in-demand specialties include network support, remote connectivity troubleshooting, and enterprise software assistance. Find a role that fits below and apply directly.
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Showing 5 of 11+ Technical Support Representative jobs
- 533894
- Ketchikan, Alaska, United States, 99901
- Sitka, Alaska, United States
- On Campus
- Staff Full-time
- Grade 80
- UAS Sitka Campus Director
The University of Alaska Southeast seeks a motivated, independent CTE Recruitment and Enrollment Specialist to expand student recruitment and enrollment at our Sitka and Ketchikan campuses.
This position will support Career and Technical Education programs, including Maritime, Applied Fisheries, Health Sciences, and Welding. The ideal candidate will be highly organized, comfortable working independently, and skilled at managing multiple priorities while developing effective recruitment strategies.
The Shared Ketchikan-Sitka Workforce Development Recruitment Strategist develops and coordinates recruitment and enrollment initiatives for career education and workforce development programs at the Ketchikan and Sitka campuses. Working under general direction and in coordination with Campus Directors, the Director of Admissions, Workforce Development Directors, and other university partners, the position analyzes enrollment, workforce, demographic, geographic, and industry information to identify opportunities for developing new student pipelines. The position independently develops and implements recruitment approaches within established campus and workforce development objectives, with particular focus on Maritime, Mariculture, Healthcare, and Welding. The position develops relationships with external organizations, identifies new geographic markets and populations, coordinates recruitment projects and events, evaluates the effectiveness of recruitment activities, and adjusts approaches to improve enrollment outcomes. The position serves as a liaison between the campuses, Admissions, Workforce Development, faculty, industry, educational institutions, community organizations, and other external partners.
If you enjoy building relationships, creating opportunities for students, and turning ideas into action, we encourage you to apply and become part of our team!
Minimum Qualifications:
Bachelor’s degree in a related field and five years of experience in enrollment management, admissions, or programmatic strategy development—preferably within a public college or university setting; or an equivalent combination of training and experience. Master’s degree preferred.
A valid driver's license and clean driving record in compliance with UA Safe Driving Criteria.
Position Details:
This position is located on the Southeast Sitka or Ketchikan Campus. This is a full-time, Exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 80, based on education and experience.
Application review will begin on November 23, 2026. Applications received by this date will receive priority consideration; however, the recruitment will remain open until filled.
- ️If you have any questions regarding this position, please contact Hailey Lawson, HR Coordinator, at halawson@alaska.edu or 907-747-9444.
- To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
This is a term-funded position reviewed annually for contract renewal at the University's discretion.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.
The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
- Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/compliance/clery-act/annual-security-reports.html. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.orca@alaska.edu.
- 533894
- Ketchikan, Alaska, United States, 99901
- Sitka, Alaska, United States
- On Campus
- Staff Full-time
- Grade 80
- UAS Sitka Campus Director
The University of Alaska Southeast seeks a motivated, independent CTE Recruitment and Enrollment Specialist to expand student recruitment and enrollment at our Sitka and Ketchikan campuses.
This position will support Career and Technical Education programs, including Maritime, Applied Fisheries, Health Sciences, and Welding. The ideal candidate will be highly organized, comfortable working independently, and skilled at managing multiple priorities while developing effective recruitment strategies.
The Shared Ketchikan-Sitka Workforce Development Recruitment Strategist develops and coordinates recruitment and enrollment initiatives for career education and workforce development programs at the Ketchikan and Sitka campuses. Working under general direction and in coordination with Campus Directors, the Director of Admissions, Workforce Development Directors, and other university partners, the position analyzes enrollment, workforce, demographic, geographic, and industry information to identify opportunities for developing new student pipelines. The position independently develops and implements recruitment approaches within established campus and workforce development objectives, with particular focus on Maritime, Mariculture, Healthcare, and Welding. The position develops relationships with external organizations, identifies new geographic markets and populations, coordinates recruitment projects and events, evaluates the effectiveness of recruitment activities, and adjusts approaches to improve enrollment outcomes. The position serves as a liaison between the campuses, Admissions, Workforce Development, faculty, industry, educational institutions, community organizations, and other external partners.
If you enjoy building relationships, creating opportunities for students, and turning ideas into action, we encourage you to apply and become part of our team!
Minimum Qualifications:
Bachelor’s degree in a related field and five years of experience in enrollment management, admissions, or programmatic strategy development—preferably within a public college or university setting; or an equivalent combination of training and experience. Master’s degree preferred.
A valid driver's license and clean driving record in compliance with UA Safe Driving Criteria.
Position Details:
This position is located on the Southeast Sitka or Ketchikan Campus. This is a full-time, Exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 80, based on education and experience.
Application review will begin on November 23, 2026. Applications received by this date will receive priority consideration; however, the recruitment will remain open until filled.
- ️If you have any questions regarding this position, please contact Hailey Lawson, HR Coordinator, at halawson@alaska.edu or 907-747-9444.
- To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
This is a term-funded position reviewed annually for contract renewal at the University's discretion.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu.
The University of Alaska (www.alaska.edu) is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (www.alaska.edu/nondiscrimination) against individuals on the basis of any legally protected status.
The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
- Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu.
UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.
UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/compliance/clery-act/annual-security-reports.html. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.orca@alaska.edu.
See All 11 Technical Support Representative Jobs in Alaska
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Find JobsTechnical Support Representative Jobs by City in Alaska
Where Alaska roles are concentrated, by current openings.
Technical Support Representative Job Market in Alaska
A snapshot from current Alaska openings, updated as new roles post.
Who's Hiring
What Alaska Employers Look For
The qualifications that appear most often in technical support representative jobs across Alaska.
- One or more years of experience in a technical support or help desk role
- Proficiency troubleshooting hardware, software, and network connectivity issues
- Strong verbal and written communication skills for customer-facing support
- Familiarity with ticketing systems such as ServiceNow, Zendesk, or Remedy
- Associate degree or higher in information technology, computer science, or a related field
- Ability to work rotating shifts, including evenings and weekends, in an Alaskan operational environment
Technical Support Representative Jobs in Alaska: Frequently Asked Questions
How do you become a technical support representative in Alaska?
Technical support representative roles in Alaska do not require a state-issued license, so the path centers on education and demonstrated skills. Most Alaska employers expect at least an associate degree in information technology or a related field, though candidates who hold CompTIA A+, Network+, or Help Desk Institute certifications are consistently preferred. Gaining experience through an IT internship, a community college program at the University of Alaska system, or an entry-level help desk role in Anchorage or Fairbanks is the most reliable way to build a qualifying background.
Which companies hire technical support representatives in Alaska?
Employers hiring technical support representatives in Alaska right now include University of Alaska, State of Alaska, and Johnson Controls, based on current listings on Migrate Mate as of November 2026. Alaska's telecommunications providers, state and municipal government agencies, and oil field services companies are consistently among the most active sources of technical support hiring across the state.
Which Alaska cities have the most technical support representative jobs?
Anchorage, Palmer, and Fairbanks have the most technical support representative openings in Alaska. Anchorage dominates because it is home to the state's largest telecommunications carriers, healthcare systems, and government offices, while Fairbanks sees steady demand driven by the University of Alaska Fairbanks and military installation support contracts, and Juneau generates openings through state government IT departments and financial services operations.
Are there remote technical support representative jobs in Alaska?
Yes, and more than most fields. Technical support work is largely phone- and software-based, making it well suited to remote arrangements. About 67% of technical support representative openings tied to Alaska are remote or hybrid as of November 2026, reflecting how naturally the role fits distributed work. Positions focused on software troubleshooting, help desk ticketing, and customer-facing IT guidance are the most likely to be fully remote.
How can I get hired as a technical support representative in Alaska with little or no experience?
The most realistic entry path is applying for a tier-one help desk or IT support associate role, which most large Alaska employers fill without requiring prior experience. GCI and Alaska Communications both bring on entry-level support agents, and the State of Alaska posts IT support positions that welcome candidates without extensive backgrounds. Completing a University of Alaska technical certificate, earning a CompTIA A+ certification, or transitioning from a customer service or administrative role demonstrates the communication and problem-solving skills Alaska employers prioritize at the entry level.
Where can I find and apply to technical support representative jobs in Alaska?
You can find and apply to technical support representative jobs in Alaska on Migrate Mate, which lists current Alaska openings from employers across the state. Search the listings, find the roles that fit your background and location, and apply directly to each one.
See All 11 Technical Support Representative Jobs in Alaska
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