Technical Support Specialist Jobs in Illinois
Technical Support Specialist jobs in Illinois are open across Chicago, Abbott Park, and Hoffman Estates and other Illinois metros, with employers like Abbott, Convergint, and Grainger hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 24+ Technical Support Specialist jobs
Job Title: Field Representative II, MS Onsite Technical Support
Summary: In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including press operation, copier management, bindery, and more. Your mission is to transform customer experiences by consistently delivering excellence, ensuring projects are completed accurately and on time with a warm and engaging touch.
Roles and Responsibilities:
- Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations.
- Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task.
- Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively.
- Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards.
- Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction.
- Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies.
- Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence.
Qualifications Must Have:
- High school diploma or equivalent.
- Minimum of 3 years of related experience.
- Excellent customer service skills with a warm and engaging demeanor.
- Strong organizational skills and the ability to prioritize effectively.
- Proficiency in using, calibrating, and troubleshooting office and complex technical equipment.
Qualifications Nice to Have:
- Certification in relevant technical areas.
- Experience in a diverse range of office equipment and systems.
At the heart of our team, you'll find passion, dedication, and a commitment to transformational service. If you're ready to make a difference in every project, join us in delivering excellence at every touchpoint.
Job Title: Field Representative II, MS Onsite Technical Support
Summary: In this dynamic role, you'll be the heart of our high-end equipment support team, engaging in a variety of tasks including press operation, copier management, bindery, and more. Your mission is to transform customer experiences by consistently delivering excellence, ensuring projects are completed accurately and on time with a warm and engaging touch.
Roles and Responsibilities:
- Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations.
- Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task.
- Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively.
- Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards.
- Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction.
- Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies.
- Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence.
Qualifications Must Have:
- High school diploma or equivalent.
- Minimum of 3 years of related experience.
- Excellent customer service skills with a warm and engaging demeanor.
- Strong organizational skills and the ability to prioritize effectively.
- Proficiency in using, calibrating, and troubleshooting office and complex technical equipment.
Qualifications Nice to Have:
- Certification in relevant technical areas.
- Experience in a diverse range of office equipment and systems.
At the heart of our team, you'll find passion, dedication, and a commitment to transformational service. If you're ready to make a difference in every project, join us in delivering excellence at every touchpoint.
See All 24 Technical Support Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
Find JobsTechnical Support Specialist Jobs by City in Illinois
Where Illinois roles are concentrated, by current openings.
Technical Support Specialist Job Market in Illinois
A snapshot from current Illinois openings, updated as new roles post.
Who's Hiring
- Abbott2
- Convergint2
- Grainger2
- KARL STORZ2
- Ricoh2
Top Industries Hiring
- Technology & Software4
- Banking & Financial Services3
- Biotechnology & Pharmaceuticals2
- Consulting & Professional Services2
- Medical Devices2
What Illinois Employers Look For
The qualifications that appear most often in technical support specialist jobs across Illinois.
- 1-3 years of experience in a technical support or help desk role
- Proficiency with ticketing systems such as ServiceNow, Zendesk, or Freshdesk
- Strong troubleshooting skills across Windows, macOS, and common enterprise software
- CompTIA A+ certification or equivalent vendor certification preferred or required
- Associate or bachelor's degree in information technology, computer science, or a related field
- Experience supporting remote users via phone, chat, and remote desktop tools
Technical Support Specialist Jobs in Illinois: Frequently Asked Questions
How many technical support specialist jobs are there in Illinois?
There are 24+ technical support specialist openings in Illinois on Migrate Mate as of June 2026, with the most roles in Chicago, Abbott Park, and Hoffman Estates. New positions post regularly as employers across Illinois hire.
Which Illinois cities have the most technical support specialist jobs?
Chicago, Abbott Park, and Hoffman Estates have the most technical support specialist openings in Illinois right now, with additional roles spread across smaller metros statewide.
Which companies hire technical support specialists in Illinois?
Employers hiring technical support specialists in Illinois include Abbott, Convergint, and Grainger, based on current listings on Migrate Mate as of June 2026.
Are there remote technical support specialist jobs in Illinois?
Yes. About 42% of technical support specialist openings tied to Illinois are remote or hybrid as of June 2026. The rest are on-site roles based in Illinois metros.
How do I apply for technical support specialist jobs in Illinois?
You can apply to technical support specialist jobs in Illinois directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Illinois location, then apply to each one that fits.
See All 24 Technical Support Specialist Jobs in Illinois
Find roles in Illinois that match your experience and apply in just a few clicks.
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