Technician Jobs in Albuquerque, NM
Technician jobs in Albuquerque are concentrated in the Uptown corridor, the Southeast Heights near Kirtland Air Force Base, and the North I-25 industrial belt, with strong demand in aerospace, defense, healthcare, and utilities. Employers hiring right now include Goldbelt, East Gate Kids, and Smith's Food and Drug. Scan the live roles below and apply to whichever ones fit.
Find Technician JobsOverview
Open roles15
Top employerGoldbelt
Work type63% On-site
Top credentialHigh school diploma or GED
Companies hiring6
Showing 5 of 15+ Technician jobs
Service Center Technician II
We won't show you this job again
New 22h ago
Goldbelt
Service Center Technician II
Albuquerque, New Mexico
New 22h ago
Pharmacy/Lead Certified Technician
We won't show you this job again
Added 1d ago
Smith's Food and Drug
Pharmacy/Lead Certified Technician
Albuquerque, New Mexico
Added 1d ago
Patient Care Technician
We won't show you this job again
Added 1d ago
Fresenius Medical Care
Patient Care Technician
Albuquerque, New Mexico
Added 1d ago
Maintenance Technician
We won't show you this job again
Added 1d ago
East Gate Kids
Maintenance Technician
Albuquerque, New Mexico
Added 1d ago
G
Licensed Low Voltage Technician - Service Department
We won't show you this job again
G
Added 1d ago
Great Western Specialty Systems, Inc.
Licensed Low Voltage Technician - Service Department
Albuquerque, New Mexico
Added 1d ago
New 22h ago
Service Center Technician II
Goldbelt·Albuquerque, New Mexico
Job functions:
High school diploma or GED
Job Description
Overview:
Summary:
Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk’s flexibility and expertise across the cybersecurity field provides customized solutions to our customer's unique needs.
Summary:
The Service Center Technician shall perform professional Service Center/call center services to BIA Information Technology Support Services (BIA ITSS) users and log all Incidents in the Service Center Ticketing System. The Service Center Technician II handles Tier 2 IT technical support requests for a broad internal user base.
Preference will be given to Alaska Native and/or American Indian applicants.
Responsibilities:
Essential Job Functions:
- Manage and document customer support issues, remediation and customer satisfaction using a structured system for task resolution.
- Shall be the primary agent for the accountability of the customer's vast IT hardware resources.
- Provide reports for technical support activity, property accountability, and event schedules.
- Maintain meeting, training, and conference room schedules while coordinating technical support for each room.
- Responsible for assisting Tier I personnel solve basic technical problems and for investigating elevated issues by confirming the validity of the problem and seeking known solutions related to these more complex issues.
- Escalate higher issues to Lead Support or Tier III technical support group.
- Conduct onsite installations or replacing various hardware components, software repair, diagnostic testing, and utilizing remote control tools used to take over the user’s machine for the sole purpose of troubleshooting and finding a solution to the problem.
- Receive and respond to customer telephone calls concerning general inquiries, “How To” assistance, or specific problems regarding any OIMT function defined within the performance work statement.
- Shall accept and process all customer Incident, Problem, and Change Tickets.
- Assist customers with incident determination and resolution of Microsoft Windows Enterprise network client/server hardware and software to include commercial and DOI/IA developed software, LAN and stand-alone peripherals, network connectivity, diagnosing print issues, and general customer procedural issues.
- Whole site outages, intermittent connectivity and network response degradation issues shall be escalated in accordance with documented ticket escalation procedures.
- Continuously take proactive steps to reduce ticket escalations by adapting new trends, and changes to customer support requirements.
- Shall keep the customer informed during the troubleshooting and resolution period until the ticket is closed For Monitor Problem Notifications, review and monitor all network status messaging systems and software in place to determine current system and network status.
- Maintain an awareness of all reported issues that can potentially affect DOI/IA services.
- For the Incident Resolution Activities, open an Incident Ticket in the Ticketing System for every customer contact and attempt to respond to any customer inquiry or IT incident.
- Determine and document the scope, impact, and urgency of the problem based on DIO documentation.
- Shall comply with Service Center Severity levels and response time. Shall apply temporary fixes where appropriate while permanent solutions are developed.
- For the Remote Configuration and Administration, use Government furnished software to provide remote assistance, troubleshooting, and problem resolution for desktop computer, Network Attached Storage, network printer, and other devices where remote assistance through the DOI/A network is possible.
- Current approaches include Microsoft Remote Desktop Functionality, Microsoft Remote Desktop Assistant and the use of DameWare.
-
Shall update Incident Tickets any time with the following:
- Resolution efforts have been taken
- A change in the status or impact of the problem has occurred
- Any contact with a customer, vendor, or DOI/IA constituent has been made
- As regulated by the priority of the ticket or service target date and accompanying text description.
- Shall monitor its progress and escalate any lack of service, repeatedly missed required ticket updates, or other service delivery issues, to the Federal Functional Lead to ensure customer satisfaction.
- Coordinate, when directed, formal, and informal, meetings and consultations among DOI/IA constituents, third party vendors, and management to address unresolved complex problems, overlapping constituent ownership, and trends involving service delivery issues.
- Follow current and newly developed specialized procedures based on problem types, urgency and priority. Such procedures will often require special notifications, reports and paging on escalation or transfer.
- Prepare reports detailing all open high impact-high urgency issues encountered up to the time of the report creation and submit it to the high impact-high urgency distribution list.
- Shall provide a daily report of customer complaints to the Federal Functional Lead.
- Provide problem analysis and statistical reports as required by DOI/IA to include statistics on new systems deployed, and general call/problem statistics and trending.
- Identify and deliver new reports required to analyze trends affecting call intake volume or problem resolution performance.
- Document current procedures which relate to the tasks listed in this Task.
- Work with other staff in developing and documenting new procedures for the tasks listed in this Task.
Necessary Skills and Knowledge:
- Familarity with standalone and network computers and associated peripheral devices
- Must have excellent hearing, vision and hand-eye coordination.
Minimum Qualifications:
- High School Diploma or GED.
- Minimum one (1) year experience in computer system/network support.
- Six (6) months of specialized experience related to Hardware PC Technician.
- Minimum two (2) years computer support experience.
- Experience with IT Infrastructure Library (ITIL) version 4.
- CompTIA A+ certification.
- Must be able to obtain a Government Public Trust clearance.
- Must be able to pass a full criminal record background check, to include a credit check and drug/alcohol screening
Preferred Qualifications:
- Public trust and/or government security clearance highly desirable.
- Preference will be given to Alaska Native and/or American Indian applicants.
Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
Goldbelt
Service Center Technician II
Albuquerque, New Mexico
New 22h ago
Job functions:
High school diploma or GED
Job Description
Overview:
Summary:
Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity. Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive. The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers. Nighthawk’s flexibility and expertise across the cybersecurity field provides customized solutions to our customer's unique needs.
Summary:
The Service Center Technician shall perform professional Service Center/call center services to BIA Information Technology Support Services (BIA ITSS) users and log all Incidents in the Service Center Ticketing System. The Service Center Technician II handles Tier 2 IT technical support requests for a broad internal user base.
Preference will be given to Alaska Native and/or American Indian applicants.
Responsibilities:
Essential Job Functions:
- Manage and document customer support issues, remediation and customer satisfaction using a structured system for task resolution.
- Shall be the primary agent for the accountability of the customer's vast IT hardware resources.
- Provide reports for technical support activity, property accountability, and event schedules.
- Maintain meeting, training, and conference room schedules while coordinating technical support for each room.
- Responsible for assisting Tier I personnel solve basic technical problems and for investigating elevated issues by confirming the validity of the problem and seeking known solutions related to these more complex issues.
- Escalate higher issues to Lead Support or Tier III technical support group.
- Conduct onsite installations or replacing various hardware components, software repair, diagnostic testing, and utilizing remote control tools used to take over the user’s machine for the sole purpose of troubleshooting and finding a solution to the problem.
- Receive and respond to customer telephone calls concerning general inquiries, “How To” assistance, or specific problems regarding any OIMT function defined within the performance work statement.
- Shall accept and process all customer Incident, Problem, and Change Tickets.
- Assist customers with incident determination and resolution of Microsoft Windows Enterprise network client/server hardware and software to include commercial and DOI/IA developed software, LAN and stand-alone peripherals, network connectivity, diagnosing print issues, and general customer procedural issues.
- Whole site outages, intermittent connectivity and network response degradation issues shall be escalated in accordance with documented ticket escalation procedures.
- Continuously take proactive steps to reduce ticket escalations by adapting new trends, and changes to customer support requirements.
- Shall keep the customer informed during the troubleshooting and resolution period until the ticket is closed For Monitor Problem Notifications, review and monitor all network status messaging systems and software in place to determine current system and network status.
- Maintain an awareness of all reported issues that can potentially affect DOI/IA services.
- For the Incident Resolution Activities, open an Incident Ticket in the Ticketing System for every customer contact and attempt to respond to any customer inquiry or IT incident.
- Determine and document the scope, impact, and urgency of the problem based on DIO documentation.
- Shall comply with Service Center Severity levels and response time. Shall apply temporary fixes where appropriate while permanent solutions are developed.
- For the Remote Configuration and Administration, use Government furnished software to provide remote assistance, troubleshooting, and problem resolution for desktop computer, Network Attached Storage, network printer, and other devices where remote assistance through the DOI/A network is possible.
- Current approaches include Microsoft Remote Desktop Functionality, Microsoft Remote Desktop Assistant and the use of DameWare.
-
Shall update Incident Tickets any time with the following:
- Resolution efforts have been taken
- A change in the status or impact of the problem has occurred
- Any contact with a customer, vendor, or DOI/IA constituent has been made
- As regulated by the priority of the ticket or service target date and accompanying text description.
- Shall monitor its progress and escalate any lack of service, repeatedly missed required ticket updates, or other service delivery issues, to the Federal Functional Lead to ensure customer satisfaction.
- Coordinate, when directed, formal, and informal, meetings and consultations among DOI/IA constituents, third party vendors, and management to address unresolved complex problems, overlapping constituent ownership, and trends involving service delivery issues.
- Follow current and newly developed specialized procedures based on problem types, urgency and priority. Such procedures will often require special notifications, reports and paging on escalation or transfer.
- Prepare reports detailing all open high impact-high urgency issues encountered up to the time of the report creation and submit it to the high impact-high urgency distribution list.
- Shall provide a daily report of customer complaints to the Federal Functional Lead.
- Provide problem analysis and statistical reports as required by DOI/IA to include statistics on new systems deployed, and general call/problem statistics and trending.
- Identify and deliver new reports required to analyze trends affecting call intake volume or problem resolution performance.
- Document current procedures which relate to the tasks listed in this Task.
- Work with other staff in developing and documenting new procedures for the tasks listed in this Task.
Necessary Skills and Knowledge:
- Familarity with standalone and network computers and associated peripheral devices
- Must have excellent hearing, vision and hand-eye coordination.
Minimum Qualifications:
- High School Diploma or GED.
- Minimum one (1) year experience in computer system/network support.
- Six (6) months of specialized experience related to Hardware PC Technician.
- Minimum two (2) years computer support experience.
- Experience with IT Infrastructure Library (ITIL) version 4.
- CompTIA A+ certification.
- Must be able to obtain a Government Public Trust clearance.
- Must be able to pass a full criminal record background check, to include a credit check and drug/alcohol screening
Preferred Qualifications:
- Public trust and/or government security clearance highly desirable.
- Preference will be given to Alaska Native and/or American Indian applicants.
Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
See All 15 Technician Jobs in Albuquerque
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Find Technician JobsTechnician Job Market in Albuquerque
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
Technician Jobs in Albuquerque: Frequently Asked Questions
How do I get a technician job in Albuquerque?
Focus on the sectors that drive Albuquerque's technician market: defense and aerospace contractors near Kirtland Air Force Base and Sandia National Laboratories, healthcare systems along the I-25 corridor, and utilities and energy companies serving the region. Employers here value hands-on certifications relevant to your specialty, familiarity with federal contractor environments, and any prior work at large campus-style facilities. Applying directly to contractors and hospital systems tends to move faster than going through third parties.
Which companies hire technicians in Albuquerque?
Employers hiring technicians in Albuquerque right now include Goldbelt, East Gate Kids, and Smith's Food and Drug, based on current listings on Migrate Mate as of September 2026. The Albuquerque market is shaped heavily by federal contractors, major hospital networks, and utility operators, so a wide range of technician specialties find consistent demand across both private and government-adjacent employers.
Are there remote technician jobs in Albuquerque?
Yes, though remote availability depends heavily on the specialty, since hands-on, field, and lab-based technician roles require on-site presence while IT, data, and quality-assurance technician roles are more remote-compatible. About 38% of technician openings tied to Albuquerque are remote or hybrid as of September 2026. The roles most likely to offer remote or hybrid schedules in Albuquerque tend to cluster in IT support, software QA, and administrative technical functions.
How can I get a technician job in Albuquerque with little or no experience?
The most realistic entry path in Albuquerque is targeting federal contractor support roles and large healthcare systems, both of which regularly hire entry-level technicians and provide structured on-the-job training. Central New Mexico Community College feeds directly into local employer pipelines, and graduates with an associate degree or a relevant technical certificate are competitive for junior roles at defense contractors and hospital networks. Applying for assistant, helper, or apprentice designations within these organizations is a practical way to get a foot in the door.
Which industries hire the most technicians in Albuquerque?
Most technician openings in Albuquerque sit in Healthcare & Medical Services, per current listings on Migrate Mate as of September 2026. Albuquerque's outsized defense and national laboratory presence, combined with its growing healthcare infrastructure and energy sector, keeps demand for technicians across those industries consistently active throughout the year.
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See All 15 Technician Jobs in Albuquerque
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