Ticket Agent Jobs
Ticket Agent jobs are open across airlines, rail services, event venues, and travel agencies, with specializations in airline ticketing, event ticketing, and ground transportation, from entry-level agent to senior ticketing specialist. Find a role that fits below and apply directly.
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Showing 5 of 12+ Ticket Agent jobs
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International Bus Lines is actively recruiting 2 Full-Time Ticket Agents to serve our customers at the Cross Border Xpress (CBX) and San Ysidro terminal locations.
Duties for a Ticket Agent include:
Ticket/Freight Sales
Assists customers with Luggage and Freight
Position Requirements:
- Excellent Communication and Customer service skills
- Ability to perform basic mathematics
- Ability to work without close supervision
- Cash handling and credit card transaction experience is helpful
- Excellent team-oriented, interpersonal skills
- Multi-tasker, flexible to changing priorities
- Ability to work under pressure
Physical Requirements:
- Visual and audio acuity
- Ability to communicate - English & Spanish preferred
- Mobility and dexterity to the extent necessary to perform the duties listed above.
- Talking and listening
- Sitting, walking, standing, reaching and grasping, pushing and pulling.
- Use and exposure to hazardous materials or chemicals
- Lifting frequency for luggage handling is light to heavy including luggage between 50 – 100 lbs.
Apply: via Indeed
Employment is contingent upon the successful completion of a background check.
Job Type: Full-time
Pay: $18.00 per hour
Work Location: In person
APPLY TODAY, START TOMORROW
International Bus Lines is actively recruiting 2 Full-Time Ticket Agents to serve our customers at the Cross Border Xpress (CBX) and San Ysidro terminal locations.
Duties for a Ticket Agent include:
Ticket/Freight Sales
Assists customers with Luggage and Freight
Position Requirements:
- Excellent Communication and Customer service skills
- Ability to perform basic mathematics
- Ability to work without close supervision
- Cash handling and credit card transaction experience is helpful
- Excellent team-oriented, interpersonal skills
- Multi-tasker, flexible to changing priorities
- Ability to work under pressure
Physical Requirements:
- Visual and audio acuity
- Ability to communicate - English & Spanish preferred
- Mobility and dexterity to the extent necessary to perform the duties listed above.
- Talking and listening
- Sitting, walking, standing, reaching and grasping, pushing and pulling.
- Use and exposure to hazardous materials or chemicals
- Lifting frequency for luggage handling is light to heavy including luggage between 50 – 100 lbs.
Apply: via Indeed
Employment is contingent upon the successful completion of a background check.
Job Type: Full-time
Pay: $18.00 per hour
Work Location: In person
See All 12 Ticket Agent Jobs
Find roles that match your experience and apply in just a few clicks.
Find Ticket Agent JobsTicket Agent Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in ticket agent jobs.
- High school diploma or equivalent required by most employers
- Experience with reservation or ticketing software such as Sabre, Amadeus, or Tessitura
- Strong verbal communication and customer service skills in fast-paced environments
- Ability to handle cash transactions and maintain accurate financial records
- Availability for shift work including evenings, weekends, and holidays
- Bilingual language skills preferred for roles in high-volume travel or transit hubs
Tips for Your Ticket Agent Job Search
Tailor your resume for ticketing systems
Hiring managers look for familiarity with reservation and point-of-sale systems. Name the specific platforms you've used in your work history, even if briefly, so your resume passes automated screening for system-specific keywords.
Highlight customer conflict resolution examples
Ticket agent roles draw a heavy volume of frustrated travelers and guests. Your resume and interview answers should include at least one concrete example of de-escalating a customer situation and reaching a resolution under time pressure.
Apply early to roles that fit
Migrate Mate lists ticket agent openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name the ticketing environment
Airline gate ticketing, venue box office, and rail ticketing each require different pacing and tools. Read postings carefully for environment clues and apply to the ones that match your actual background, not just the job title.
Prepare for scenario questions about policy exceptions
Interviewers frequently ask how you'd handle a passenger whose ticket falls outside standard policy. Practice clear, calm responses that show you can apply rules consistently while keeping the customer experience intact.
Follow up after applying to high-volume employers
Airlines and large event venues post ticket agent roles at scale and sort applications quickly. A brief, professional follow-up to the hiring contact a few days after applying keeps your name visible without being intrusive.
Ticket Agent Jobs: Frequently Asked Questions
Which companies are hiring the most ticket agents?
The most active employers for ticket agents right now are Vail Resorts, AMC Bus, and Broadway Pass, and the most openings are in California, Vermont, and Florida, based on current listings on Migrate Mate as of November 2026. Availability shifts with season and travel demand, so checking current listings regularly gives you the most accurate picture.
How many ticket agent jobs are remote?
About 0% of ticket agent openings are fully remote or hybrid as of November 2026, reflecting the mostly in-person nature of the role. The sub-areas most likely to offer remote or hybrid arrangements are back-office ticketing support, customer service escalation, and phone-based reservation handling rather than front-line gate or venue positions.
How do you become a ticket agent?
Most ticket agent positions require a high school diploma and are filled through on-the-job training, so the clearest path is applying directly to airlines, transit agencies, or event venues. Gaining experience in any customer-facing cash-handling role strengthens your application. Familiarity with reservation software, even through a trial or training course, gives you a practical edge during hiring.
Can you get a ticket agent job with little or no experience?
Yes, many entry-level ticket agent roles are designed for candidates without direct ticketing experience. Employers in this space prioritize reliability, composure under pressure, and basic computer proficiency over prior ticketing work. Highlighting retail, hospitality, or any front-desk experience on your resume shows the customer handling and cash management skills that transfer directly to the role.
What does the ticket agent interview process look like?
Most ticket agent interviews involve a phone screen followed by one or two in-person rounds. Interviewers typically ask situational questions about handling upset customers, managing queues during disruptions, and following policy under pressure. Some airline and transit employers include a brief typing or systems assessment. The process moves quickly at high-volume employers, so responding to interview invitations promptly matters.
Where can I find and apply to ticket agent jobs?
You can find and apply to ticket agent jobs on Migrate Mate, which lists current openings from across the United States. The listings cover roles in airlines, transit systems, event venues, and travel services. Find roles that fit your background and apply directly to each listing from the page.
See All 12 Ticket Agent Jobs
Find roles that match your experience and apply in just a few clicks.
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