TN Visa Cloud Support Engineer Jobs
Cloud Support Engineer roles qualify for TN visa sponsorship under the USMCA's Computer Systems Analyst category, covering cloud infrastructure, troubleshooting, and systems integration work. Canadian citizens can enter at the port of entry without a lottery. Mexican citizens need a consular appointment. A relevant bachelor's degree in computer science or engineering is required.
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INTRODUCTION
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
ROLE AND RESPONSIBILITIES
As a Senior Information Security Risk Auditor within Optum Technology, you will play a critical role in maintaining Optum Public Cloud PCI compliance certification and other compliance standards selected for Optum Cloud platform. You will lead internal and external audits including interpret regulatory/compliance requirements into cloud technology solutions, coordinating appropriate responses and walkthroughs. You will partner with engineering, products and operations teams in managing public cloud compliance and security environment. In this role, you will leverage enterprise-approved AI tools to streamline workflows, automate remediation, evidence collection, and drive continuous improvement; while leveraging AI tools and data insights to influence stakeholders and deliver security by design and strong business outcomes.
You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Maintain Optum Public Cloud PCI compliance certification and compliance with security and policies
- Lead internal and external audit; coordinate and manage across cloud security domains
- Translate technical security requirements into cloud architecture solutions and interpret compliance and security requirements into technical solutions and evidence (e.g., system logs, cloud configurations)
- Drive the successful implementation of automation for remediation, optimization, evidence collection, anomaly detection, and continuous control tuning
- Influence stakeholders by translating AI insights and analytical findings into measurable business outcomes
- Partner with engineering and operations teams to remediate findings, support customer requests, and optimize workflows
- Leverage enterprise-approved AI tools to streamline workflows, automate remediation, and drive continuous operational improvement
- Evaluate emerging trends to influence solution design and strategic innovation in cloud security and compliance
- Proven experience in translating state, customer, regulatory, operational, or market insight into product strategy, solution strategy, roadmap decisions, solution priorities, operational improvements, or measurable business outcomes
- Proven executive communication, stakeholder management, strategic planning, and decision-framing skills
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
BASIC QUALIFICATIONS
- 5+ years of hands-on experience with PCI DSS implementation, monitoring, and validation
- 3+ years of cloud security and compliance experience across frameworks such as PCI DSS, SOC 2, HIPAA, HITRUST, or NIST 800-53
- 3+ years of experience managing and coordinating internal and external audits
- 2+ years of working with cloud architecture and the ability to interpret compliance and technical requirements into cloud technology solutions
PREFERRED QUALIFICATIONS
- Bachelor's degree OR 4+ years of equivalent experience in Information Security, Computer Science, or a related technical field
- 2+ years of healthcare technical operations experience (supporting engineering teams, handling customer request tickets, and driving operational automation)
- Industry security certifications such as CISA, CISSP, CCSP, or cloud vendor security specialty credentials (AWS, Azure, GCP)
- Deep expertise in defining and maintaining public cloud PCI DSS scope boundaries in enterprise environments
- All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
COMPENSATION
- Salary Range: $91,700 - $163,700 annually based on full-time employment
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. We comply with all minimum wage laws as applicable.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location, and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Cloud Support Engineer
Verify your degree matches the role
TN visa eligibility for Computer Systems Analyst requires a degree in computer science, engineering, or a directly related field. A general IT diploma won't qualify. Confirm your credential aligns with the specific cloud engineering duties in the job description before applying.
Get your credentials assessed early
If your degree is from a Mexican or Canadian institution with a non-standard title, obtain a foreign credential evaluation before approaching employers. CBP officers adjudicate TN eligibility at the border, and a credentials report removes ambiguity during that inspection.
Target employers with active cloud infrastructure teams
Companies running AWS, Azure, or GCP environments at scale file TN paperwork routinely. Focus your search on organizations whose engineering job postings reference specific cloud platforms, as their HR and legal teams already understand TN sponsorship requirements for technical roles.
Ask employers about their TN filing process upfront
During the offer stage, confirm whether the employer will provide a TN support letter and who prepares it. Some employers handle TN filings internally; others require outside counsel. Knowing this before you sign avoids delays between offer and your start date.
Use Migrate Mate to find TN-ready employers
Searching broadly wastes time on employers unfamiliar with USMCA sponsorship. Use Migrate Mate to filter Cloud Support Engineer roles at companies with documented TN visa filing history, so your applications go to employers already set up to sponsor.
Prepare a clear duties letter for CBP review
Canadian citizens skip USCIS entirely and get TN status approved at the port of entry. Your employer's support letter must map your cloud support duties to the Computer Systems Analyst definition. Vague job descriptions are the most common reason CBP requests additional evidence.
Cloud Support Engineer TN Visa: Frequently Asked Questions
Does a Cloud Support Engineer role qualify for TN visa sponsorship?
Cloud Support Engineer positions qualify under the TN visa's Computer Systems Analyst category when the role involves analyzing, designing, or supporting cloud-based computer systems. The job offer letter must connect your specific duties, such as infrastructure troubleshooting, cloud platform management, or systems integration, to that category. A bachelor's degree in computer science or a related field is also required.
How does TN visa sponsorship compare to H-1B for Cloud Support Engineers?
TN has no annual lottery and no cap for Canadian citizens, so you can start working as soon as CBP approves your application at the port of entry. H-1B visa requires a lottery selection, a lengthy USCIS petition process, and an October 1 start date at the earliest. For Canadian professionals with a qualifying degree and a cloud engineering job offer, TN is a faster and more predictable path.
What documentation does my employer need to provide for my TN application?
Your employer must provide a support letter on company letterhead that states your job title, a description of your cloud support duties, your qualifications, your intended length of employment, and confirmation that you'll be paid. The letter should explicitly reference the Computer Systems Analyst TN category. Canadian applicants present this letter at the port of entry; Mexican applicants use it at their consular interview.
Where can I find Cloud Support Engineer jobs with TN visa sponsorship?
Generic job boards rarely filter by visa type, which means sifting through postings at employers who won't sponsor. Migrate Mate is built specifically for this search, letting you find Cloud Support Engineer roles at employers with TN and USMCA filing history so you're applying where sponsorship is already part of the hiring process.
Can I switch Cloud Support Engineer employers while on TN status?
Yes, but you need a new TN authorization for each employer change. Canadian citizens can obtain the new TN at a port of entry with a support letter from the new employer. Mexican citizens need a new consular appointment. You cannot start work for the new employer until the new TN is approved, so timing the transition carefully with both employers matters.