TN Visa Customer Engineer Jobs
Customer Engineer roles qualify for TN visa sponsorship under the USMCA's Engineer category, provided your degree aligns with the systems, software, or infrastructure focus of the position. Canadian citizens can apply at the port of entry the same day an offer is confirmed. Mexican citizens follow a consular process with advance scheduling.
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Sr. Quality Engineer
Location
Arden, NC
About us
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
Pay & Benefits
All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:
- Day 1 Medical Coverage with potential of no monthly premium
- Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
- Dental, Vision, Life, AD&D, and Disability Coverage
- Tuition Reimbursement Program after 18 months
- Retirement Savings Plan (401k) with a matching program
- Company paid holidays and vacation starting Day 1
Job purpose
The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.
This position will provide quality support to the assigned production operations to ensure the integrity of components and products produced by those operations and aggressively drive site quality improvement efforts with a goal of achieving “zero defect” performance.
Key responsibilities
- Oversees integrity of product quality for assigned area through participation as integral part of manufacturing team.
- Identify and interpret the customer’s quality requirements to assure compliance.
- Drives and champions quality improvement efforts.
- Provides expert analysis, guidance, and support to Production in Process Improvement activities, including effective use of Problem-Solving tools / techniques and statistical analysis.
- Responsible for New Product Qualification, and verification of changes to current product.
- Through the application of APQP, supports the external customers in New Product Introduction. Ensures that internal customer needs for Quality Systems are met in a timely and functional manner.
- Results for this position will be measured by improvements to Customer Satisfaction: Parts Per Million, Number of Incidences, Corrective Action Timing and Effectiveness, and Building Customer Relationships. Additional internal measurements include Scrap Rate, Audit Compliance, and Response Time to Manufacturing Issues.
- Optimizes Process Capability on significant characteristics through effective application of statistical analysis techniques and training of manufacturing employees and technicians in Problem-Solving.
- Applies knowledge of Inspection Equipment and Techniques to provide timely data usable for informed decision-making.
- Utilizes analytical skill sets to implement root cause analysis and provide recommendations for corrective action.
- Establishes himself or herself as an expert on quality control and quality improvement.
- Takes responsibility for driving quality results. Builds credibility with our internal as well as external customers.
- Provides advice and solutions based on sound problem analysis and team-based solutions to others.
- Utilizes effective project management and problem-solving tools such as cause/effect analysis, flowcharting, mapping, and timelines to come to logical solutions.
- Actively pursues learning other aspects of the business.
- Supports the role quality plays in the overall success of the business.
- Sets priorities relative to the business plan. Maintains focus on what is important and drives for results.
- Sees ahead clearly, considers alternatives, and anticipates the future consequence of each.
- Zeros in on the critical few.
- Quickly senses what helps or hinders the accomplishment of a goal.
- Actively informs others of adverse quality trends that may impact the long-term success of the business.
- Provides on a day-to-day basis the information and or training necessary for customers to perform in their jobs.
- Maintains confidentiality of all privileged information.
- Participates as an effective team player.
- Demonstrates effective problem-solving techniques.
- Uses rigorous and proven methods to solve difficult problems with effective solutions.
- Maintains targets relative to machine capability, supplier scrap, manufacturing scrap and the continuous improvement of such.
- Provides effective customer service that is timely and accurate.
- Adapts to change.
- Works with needs of a changing organization to maximize flexibility within the organization.
- Adheres to an appropriate and effective set of core values and beliefs and acts in line with those values.
- Possesses creativity and brings out creativity in others.
- Seeks out opportunity for improvements.
- Understands and adheres to current quality and control policies.
- Understands and adheres to current health, safety, and environmental policies.
- Communicates and enforces safe work procedures.
- Identifies and closes safety issues (suggestions, inspection and investigation findings) and their corrective actions.
- Performs other duties as requested, directed, or assigned.
What we’re looking for
- Requires a four-year degree in Manufacturing, Mechanical or Industrial Engineering; and a minimum of 8 years Manufacturing Engineering / Quality Assurance experience in a metalworking environment.
- Must have demonstrated knowledge of advanced quality planning, inspection equipment and techniques, root cause failure analysis, capability studies, statistical distributions, machine (metalworking) and assembly processes, problem solving, team facilitation, geometric dimensioning and tolerancing, and presentation skills.
- Knowledge of QS-9000 automotive quality standards required.
- Knowledge of IATF16949 required.
- Experience with Supplier Development a plus.
- Experience with report writing in Microsoft Word and graphical analysis in Microsoft Excel strongly preferred. Experience in Minitab for statistical analysis.
- ASQ Certification a plus.
- Attendance on the job is essential.
- Must be able to work in a team environment.
- Must be able to follow instructions, safety rules and regulations.
What we believe
- Inclusion: Respecting Individuals
- Integrity: Honoring truth
- Excellence: Focusing on results
- Responsibility: Our commitment
- Collaboration: Building trust
Safety
This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Career Scam Disclaimer
BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide the national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.
Join the company that is creating solutions that support a cleaner, more energy-efficient world.
Salary Range:
$80,800 - $111,100
Position
Sr. Quality Engineer
Location
Arden, NC
About us
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
Pay & Benefits
All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:
- Day 1 Medical Coverage with potential of no monthly premium
- Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
- Dental, Vision, Life, AD&D, and Disability Coverage
- Tuition Reimbursement Program after 18 months
- Retirement Savings Plan (401k) with a matching program
- Company paid holidays and vacation starting Day 1
Job purpose
The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.
This position will provide quality support to the assigned production operations to ensure the integrity of components and products produced by those operations and aggressively drive site quality improvement efforts with a goal of achieving “zero defect” performance.
Key responsibilities
- Oversees integrity of product quality for assigned area through participation as integral part of manufacturing team.
- Identify and interpret the customer’s quality requirements to assure compliance.
- Drives and champions quality improvement efforts.
- Provides expert analysis, guidance, and support to Production in Process Improvement activities, including effective use of Problem-Solving tools / techniques and statistical analysis.
- Responsible for New Product Qualification, and verification of changes to current product.
- Through the application of APQP, supports the external customers in New Product Introduction. Ensures that internal customer needs for Quality Systems are met in a timely and functional manner.
- Results for this position will be measured by improvements to Customer Satisfaction: Parts Per Million, Number of Incidences, Corrective Action Timing and Effectiveness, and Building Customer Relationships. Additional internal measurements include Scrap Rate, Audit Compliance, and Response Time to Manufacturing Issues.
- Optimizes Process Capability on significant characteristics through effective application of statistical analysis techniques and training of manufacturing employees and technicians in Problem-Solving.
- Applies knowledge of Inspection Equipment and Techniques to provide timely data usable for informed decision-making.
- Utilizes analytical skill sets to implement root cause analysis and provide recommendations for corrective action.
- Establishes himself or herself as an expert on quality control and quality improvement.
- Takes responsibility for driving quality results. Builds credibility with our internal as well as external customers.
- Provides advice and solutions based on sound problem analysis and team-based solutions to others.
- Utilizes effective project management and problem-solving tools such as cause/effect analysis, flowcharting, mapping, and timelines to come to logical solutions.
- Actively pursues learning other aspects of the business.
- Supports the role quality plays in the overall success of the business.
- Sets priorities relative to the business plan. Maintains focus on what is important and drives for results.
- Sees ahead clearly, considers alternatives, and anticipates the future consequence of each.
- Zeros in on the critical few.
- Quickly senses what helps or hinders the accomplishment of a goal.
- Actively informs others of adverse quality trends that may impact the long-term success of the business.
- Provides on a day-to-day basis the information and or training necessary for customers to perform in their jobs.
- Maintains confidentiality of all privileged information.
- Participates as an effective team player.
- Demonstrates effective problem-solving techniques.
- Uses rigorous and proven methods to solve difficult problems with effective solutions.
- Maintains targets relative to machine capability, supplier scrap, manufacturing scrap and the continuous improvement of such.
- Provides effective customer service that is timely and accurate.
- Adapts to change.
- Works with needs of a changing organization to maximize flexibility within the organization.
- Adheres to an appropriate and effective set of core values and beliefs and acts in line with those values.
- Possesses creativity and brings out creativity in others.
- Seeks out opportunity for improvements.
- Understands and adheres to current quality and control policies.
- Understands and adheres to current health, safety, and environmental policies.
- Communicates and enforces safe work procedures.
- Identifies and closes safety issues (suggestions, inspection and investigation findings) and their corrective actions.
- Performs other duties as requested, directed, or assigned.
What we’re looking for
- Requires a four-year degree in Manufacturing, Mechanical or Industrial Engineering; and a minimum of 8 years Manufacturing Engineering / Quality Assurance experience in a metalworking environment.
- Must have demonstrated knowledge of advanced quality planning, inspection equipment and techniques, root cause failure analysis, capability studies, statistical distributions, machine (metalworking) and assembly processes, problem solving, team facilitation, geometric dimensioning and tolerancing, and presentation skills.
- Knowledge of QS-9000 automotive quality standards required.
- Knowledge of IATF16949 required.
- Experience with Supplier Development a plus.
- Experience with report writing in Microsoft Word and graphical analysis in Microsoft Excel strongly preferred. Experience in Minitab for statistical analysis.
- ASQ Certification a plus.
- Attendance on the job is essential.
- Must be able to work in a team environment.
- Must be able to follow instructions, safety rules and regulations.
What we believe
- Inclusion: Respecting Individuals
- Integrity: Honoring truth
- Excellence: Focusing on results
- Responsibility: Our commitment
- Collaboration: Building trust
Safety
This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Career Scam Disclaimer
BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide the national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.
Join the company that is creating solutions that support a cleaner, more energy-efficient world.
Salary Range:
$80,800 - $111,100
See all TN Visa Customer Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Customer Engineer Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Engineer
Align your credentials to U.S. engineering definitions
TN visa approval for Customer Engineers hinges on your degree field matching the role's technical scope. A Computer Science or Electrical Engineering degree strengthens your case far more than a general IT credential, even if your work history is identical.
Target employers with dedicated immigration support teams
Customer Engineer roles at enterprise software and cloud infrastructure companies regularly involve cross-border hires. Prioritize employers with in-house HR teams experienced with work visa sponsorship, since they'll understand the TN visa requirements and can prepare your support letter and offer letter correctly from the start.
Use Migrate Mate to find TN-eligible employer roles
Searching broadly wastes time when most postings don't specify visa support. Migrate Mate filters Customer Engineer jobs by employers with recent visa filings, so you're applying where visa sponsorship experience is already established and understood.
Request an offer letter that specifies engineering duties precisely
CBP officers evaluate TN eligibility at the border based on the offer letter's language. Generic titles like 'technical consultant' raise flags. Your letter should describe specific systems architecture, implementation, or integration work tied to your engineering background.
Prepare credential equivalency documentation if your degree is foreign
If your engineering degree was issued outside Canada or Mexico, a credential evaluation from a recognized body confirms U.S. equivalency. CBP doesn't require it in every case, but having it removes a common point of entry delay for international graduates.
Understand the Mexican consular appointment timeline before accepting an offer
Unlike Canadians, Mexican nationals must schedule a consular interview through a U.S. embassy or consulate, which can add several weeks to the start date. Factor that window into your offer negotiation so your employer sets a realistic onboarding timeline.
Customer Engineer TN Visa: Frequently Asked Questions
Does a Customer Engineer role qualify for TN visa status?
Yes, if the position falls under the USMCA's Engineer category. The job duties must involve applying engineering principles to customer-facing technical work, such as systems integration, solution architecture, or infrastructure deployment. Roles that are primarily sales support or account management without a clear engineering component may not qualify. Your degree in an engineering or computer science discipline needs to align directly with what the job requires.
How does TN compare to H-1B for Customer Engineers?
TN has no lottery, no annual cap for Canadians, and no petition waiting period. A Canadian Customer Engineer with a qualifying offer can often start within days. H-1B visa requires registration in a lottery, a months-long USCIS adjudication process, and an October 1 start date. For Customer Engineers whose roles clearly fit the USMCA Engineer category, TN is almost always the faster path to beginning work.
What documents do I need to apply for TN status as a Customer Engineer?
You'll need a valid Canadian or Mexican passport, a detailed offer letter from your U.S. employer describing your engineering duties and confirming the position is temporary, and proof of your engineering or computer science degree. A credential evaluation is useful if your degree was earned outside North America. Canadian nationals present these directly to CBP at the port of entry. Mexican nationals submit them as part of their consular visa application.
How do I find Customer Engineer jobs where employers understand TN sponsorship?
Many job postings don't specify which visa types an employer supports, which makes it hard to know where to apply. Migrate Mate is built specifically for this: it surfaces Customer Engineer roles at employers with documented TN sponsorship activity, so you spend time on applications that are actually viable rather than discovering late in the process that an employer has never sponsored a TN hire.
Can I switch Customer Engineer employers while on TN status?
Yes, but TN status is employer-specific. You can't begin work with a new employer until you have a new TN approval tied to that employer's offer. Canadian nationals can often handle this at the border with the new offer letter. Mexican nationals need to schedule a new consular appointment. Plan your transition timing carefully so there's no gap between your last day with the current employer and your new TN taking effect.