TN Visa Customer Engineer Jobs
Customer Engineer roles qualify for TN visa sponsorship under the USMCA's Engineer category, provided your degree aligns with the systems, software, or infrastructure focus of the position. Canadian citizens can apply at the port of entry the same day an offer is confirmed. Mexican citizens follow a consular process with advance scheduling.
See All Customer Engineer JobsOverview
Showing 5 of 1,726+ Customer Engineer jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 1,726+ Customer Engineer jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Engineer roles.
Get Access To All JobsINTRODUCTION
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define delivery and consumption plans. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
ROLE AND RESPONSIBILITIES
- Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
- Architect solutions that leverage Gemini Enterprise to automate end-to-end customer workflows.
- Drive the technical adoption of Gemini Enterprise, including managing proof-of-concept work for pre-built and custom AI agents (no-code and code-based) built on the platform.
- Share Google Workspace expertise to support the technical relationship with Google’s customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace. Take responsibility for the technical aspect of RFPs/RFIs.
- Educate partners and customers on the power of Google Workspace and Gemini Enterprise - specifically leveraging agentic capabilities and third-party integrations - to drive technical innovation, define product direction, and successfully take new solutions to market.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Ability to travel up to 25% of the time.
Preferred qualifications:
- 5 years of experience working on power applications and productivity software.
- Experience in designing, building, or implementing agentic AI solutions to automate business processes.
- Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., messaging, productivity applications, identity management, endpoint management).
- Knowledge of agentic AI platforms (including Gemini Enterprise), its features, differentiation, and the integration of enterprise-wide data sources and third-party connectors.
COMPENSATION
The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
LOCATION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA.
INTRODUCTION
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define delivery and consumption plans. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
ROLE AND RESPONSIBILITIES
- Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
- Architect solutions that leverage Gemini Enterprise to automate end-to-end customer workflows.
- Drive the technical adoption of Gemini Enterprise, including managing proof-of-concept work for pre-built and custom AI agents (no-code and code-based) built on the platform.
- Share Google Workspace expertise to support the technical relationship with Google’s customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace. Take responsibility for the technical aspect of RFPs/RFIs.
- Educate partners and customers on the power of Google Workspace and Gemini Enterprise - specifically leveraging agentic capabilities and third-party integrations - to drive technical innovation, define product direction, and successfully take new solutions to market.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Ability to travel up to 25% of the time.
Preferred qualifications:
- 5 years of experience working on power applications and productivity software.
- Experience in designing, building, or implementing agentic AI solutions to automate business processes.
- Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., messaging, productivity applications, identity management, endpoint management).
- Knowledge of agentic AI platforms (including Gemini Enterprise), its features, differentiation, and the integration of enterprise-wide data sources and third-party connectors.
COMPENSATION
The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
LOCATION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA.
See all 1,726+ Customer Engineer jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Engineer roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Engineer
Align your credentials to U.S. engineering definitions
TN approval for Customer Engineers hinges on your degree field matching the role's technical scope. A Computer Science or Electrical Engineering degree strengthens your case far more than a general IT credential, even if your work history is identical.
Target employers with dedicated immigration support teams
Customer Engineer roles at enterprise software and cloud infrastructure companies regularly involve cross-border hires. Prioritize employers with in-house HR teams experienced with work visa sponsorship, since they'll understand the TN visa requirements and can prepare your support letter and offer letter correctly from the start.
Use Migrate Mate to find TN-eligible employer roles
Searching broadly wastes time when most postings don't specify visa support. Migrate Mate filters Customer Engineer jobs by employers with recent visa filings, so you're applying where visa sponsorship experience is already established and understood.
Request an offer letter that specifies engineering duties precisely
CBP officers evaluate TN eligibility at the border based on the offer letter's language. Generic titles like 'technical consultant' raise flags. Your letter should describe specific systems architecture, implementation, or integration work tied to your engineering background.
Prepare credential equivalency documentation if your degree is foreign
If your engineering degree was issued outside Canada or Mexico, a credential evaluation from a recognized body confirms U.S. equivalency. CBP doesn't require it in every case, but having it removes a common point of entry delay for international graduates.
Understand the Mexican consular appointment timeline before accepting an offer
Unlike Canadians, Mexican nationals must schedule a consular interview through a U.S. embassy or consulate, which can add several weeks to the start date. Factor that window into your offer negotiation so your employer sets a realistic onboarding timeline.
Customer Engineer jobs are hiring across the US. Find yours.
Find Customer Engineer JobsCustomer Engineer TN Visa: Frequently Asked Questions
Does a Customer Engineer role qualify for TN visa status?
Yes, if the position falls under the USMCA's Engineer category. The job duties must involve applying engineering principles to customer-facing technical work, such as systems integration, solution architecture, or infrastructure deployment. Roles that are primarily sales support or account management without a clear engineering component may not qualify. Your degree in an engineering or computer science discipline needs to align directly with what the job requires.
How does TN compare to H-1B for Customer Engineers?
TN has no lottery, no annual cap for Canadians, and no petition waiting period. A Canadian Customer Engineer with a qualifying offer can often start within days. H-1B requires registration in a lottery, a months-long USCIS adjudication process, and an October 1 start date. For Customer Engineers whose roles clearly fit the USMCA Engineer category, TN is almost always the faster path to beginning work.
What documents do I need to apply for TN status as a Customer Engineer?
You'll need a valid Canadian or Mexican passport, a detailed offer letter from your U.S. employer describing your engineering duties and confirming the position is temporary, and proof of your engineering or computer science degree. A credential evaluation is useful if your degree was earned outside North America. Canadian nationals present these directly to CBP at the port of entry. Mexican nationals submit them as part of their consular visa application.
How do I find Customer Engineer jobs where employers understand TN sponsorship?
Many job postings don't specify which visa types an employer supports, which makes it hard to know where to apply. Migrate Mate is built specifically for this: it surfaces Customer Engineer roles at employers with documented TN sponsorship activity, so you spend time on applications that are actually viable rather than discovering late in the process that an employer has never sponsored a TN hire.
Can I switch Customer Engineer employers while on TN status?
Yes, but TN status is employer-specific. You can't begin work with a new employer until you have a new TN approval tied to that employer's offer. Canadian nationals can often handle this at the border with the new offer letter. Mexican nationals need to schedule a new consular appointment. Plan your transition timing carefully so there's no gap between your last day with the current employer and your new TN taking effect.
See which Customer Engineer employers are hiring and sponsoring visas right now.
Search Customer Engineer Jobs