TN Visa Customer Solutions Engineer Jobs
Customer Solutions Engineer roles qualify for TN visa sponsorship under the USMCA's Computer Systems Analyst category when your work centers on designing and implementing technical solutions for clients. Canadian citizens can apply at the border or a U.S. consulate with no cap concerns, while Mexican citizens are subject to the annual TN allocation.
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Get Access To All JobsINTRODUCTION
As part of the Client Solutions Team within Citi’s Services Legal department, the Assistant Vice President will primarily be engaged in negotiating client contracts and ancillary documents and advising about other issues and projects for the Payments, Liquidity, Trade, and Investor and Issuer Services businesses. This role is responsible for managing a variety of day-to-day legal activities as part of the global Services Legal team and will be integral to the global Services Legal team, involving a wide range of transactional work in connection with account openings and product offerings across all five businesses within Citi Services. The role will provide exposure to a broad spectrum of products and services and will provide a unique opportunity to obtain insight into both Services products and the priorities and expectation of the business. The role requires regular interaction with Payments, Liquidity, Trade, and Investor and Issuer Services Legal and other functional colleagues (and external counsel as required) to ensure adequate coordination on practices and procedures from a legal and regulatory contracting perspective. Reporting directly to the Legal Group Manager for Client Solutions in Tampa, the Assistant Vice President will be required to be closely aligned, and collaborate, with the Business and with key areas across Citigroup, including other Legal areas, Compliance/ICRM and Risk.
Responsibilities:
- Responsible for providing legal counsel to the Payments, Liquidity, Trade, and Investor and Issuer Services business, participating in strategic initiatives, and negotiating various documents, including services agreements for a variety of businesses
- Partners with the Payments, Liquidity, Trade, and Investor and Issuer Services Product Legal teams to objectively evaluate business proposals by analyzing documentation while applying institutional knowledge and risk appetite against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating as appropriate
- Collaborates across internal lines of business, control/support functions and/or external counsel to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Payments, Liquidity, Trade, and Investor and Issuer Services Product Legal teams on a regional and global basis
- Manages day-to-day legal activities related to client contracting with knowledge in Payments, Liquidity, Trade, and Investor and Issuer Services, provides advisory services to internal stakeholders across all relevant business lines, and supports business projects, including about cross-border contracts
- Monitors management of complex transactions, escalating to appropriate internal stakeholders when necessary
- Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to internal contracting standards, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervises the activity of others and creates accountability with those who fail to maintain these standards
BASIC QUALIFICATIONS:
- 2-5 years of contracting experience, preferably in Banking but also as part of a Fintech, Software licensor or a Corporate procurement role
- Effective communication and negotiation skills and ability to build and maintain trusted relationships
- Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
- Excellent interpersonal, organizational and relationship management skills
- Proven ability to apply sound judgment while managing assignments in a demanding, fast-paced environment
- Bar license in good standing to practice law
Education:
- Juris Doctor or equivalent law degree
Job Family Group: Legal
Job Family: Legal - Product
Time Type: Full time
Primary Location: Tampa Florida United States
Primary Location Full Time Salary Range: $109,440.00 - $164,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date: Jul 15, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
INTRODUCTION
As part of the Client Solutions Team within Citi’s Services Legal department, the Assistant Vice President will primarily be engaged in negotiating client contracts and ancillary documents and advising about other issues and projects for the Payments, Liquidity, Trade, and Investor and Issuer Services businesses. This role is responsible for managing a variety of day-to-day legal activities as part of the global Services Legal team and will be integral to the global Services Legal team, involving a wide range of transactional work in connection with account openings and product offerings across all five businesses within Citi Services. The role will provide exposure to a broad spectrum of products and services and will provide a unique opportunity to obtain insight into both Services products and the priorities and expectation of the business. The role requires regular interaction with Payments, Liquidity, Trade, and Investor and Issuer Services Legal and other functional colleagues (and external counsel as required) to ensure adequate coordination on practices and procedures from a legal and regulatory contracting perspective. Reporting directly to the Legal Group Manager for Client Solutions in Tampa, the Assistant Vice President will be required to be closely aligned, and collaborate, with the Business and with key areas across Citigroup, including other Legal areas, Compliance/ICRM and Risk.
Responsibilities:
- Responsible for providing legal counsel to the Payments, Liquidity, Trade, and Investor and Issuer Services business, participating in strategic initiatives, and negotiating various documents, including services agreements for a variety of businesses
- Partners with the Payments, Liquidity, Trade, and Investor and Issuer Services Product Legal teams to objectively evaluate business proposals by analyzing documentation while applying institutional knowledge and risk appetite against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating as appropriate
- Collaborates across internal lines of business, control/support functions and/or external counsel to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Payments, Liquidity, Trade, and Investor and Issuer Services Product Legal teams on a regional and global basis
- Manages day-to-day legal activities related to client contracting with knowledge in Payments, Liquidity, Trade, and Investor and Issuer Services, provides advisory services to internal stakeholders across all relevant business lines, and supports business projects, including about cross-border contracts
- Monitors management of complex transactions, escalating to appropriate internal stakeholders when necessary
- Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to internal contracting standards, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervises the activity of others and creates accountability with those who fail to maintain these standards
BASIC QUALIFICATIONS:
- 2-5 years of contracting experience, preferably in Banking but also as part of a Fintech, Software licensor or a Corporate procurement role
- Effective communication and negotiation skills and ability to build and maintain trusted relationships
- Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
- Excellent interpersonal, organizational and relationship management skills
- Proven ability to apply sound judgment while managing assignments in a demanding, fast-paced environment
- Bar license in good standing to practice law
Education:
- Juris Doctor or equivalent law degree
Job Family Group: Legal
Job Family: Legal - Product
Time Type: Full time
Primary Location: Tampa Florida United States
Primary Location Full Time Salary Range: $109,440.00 - $164,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date: Jul 15, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
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Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Solutions Engineer
Align your credentials to Computer Systems Analyst
TN visa approval for this role depends on USCIS classifying your position under Computer Systems Analyst. Make sure your degree is in computer science, information systems, or a closely related field, and that your offer letter describes analytical and systems design work, not general support.
Target employers with recent visa filings
Search Migrate Mate for employers with recent visa filings in systems analyst or solutions engineering roles. Companies experienced with visa sponsorship understand work visa processes and are far more likely to be comfortable with the TN sponsorship process, making them less likely to reject your application due to sponsorship concerns.
Get your offer letter written for TN scrutiny
The offer letter is your primary TN document. It must state your job title, describe duties that map to systems analysis, confirm full-time employment, and specify your start date. A vague letter citing only 'customer support' duties is a common reason TN petitions stall at the port of entry.
Use Migrate Mate to find sponsoring employers fast
Filtering job postings by TN visa eligibility manually takes hours and still misses openings. Migrate Mate surfaces Customer Solutions Engineer roles where employers have confirmed sponsorship readiness, so you apply to positions that fit your visa category from the start.
Prepare for Canadian border entry with a complete packet
Canadian citizens can get TN status approved at a U.S. land border or preclearance airport without scheduling a consular interview. Bring your signed offer letter, degree transcripts or diploma, and your resume. CBP officers adjudicate TN petitions on the spot, so an incomplete packet means a same-day denial.
Request a three-year TN period on your first filing
TN status is granted in increments of up to three years with unlimited renewals. Ask your employer to request the full three-year period in the petition so you avoid an early renewal cycle that could disrupt client-facing project commitments before you've stabilized in the role.
Customer Solutions Engineer TN Visa: Frequently Asked Questions
Does a Customer Solutions Engineer role qualify for TN visa status?
Yes, if your duties center on analyzing client requirements, designing technical solutions, and implementing systems rather than general technical support. USCIS evaluates TN petitions for this role under the Computer Systems Analyst category. Your offer letter must describe analytical work specifically. Roles framed as account management or helpdesk support often fail this classification test even when the actual work qualifies.
How does the TN visa compare to H-1B for Customer Solutions Engineer positions?
The TN visa has no lottery, no annual cap for Canadians, and can be approved at a U.S. port of entry within hours for Canadian citizens. H-1B visa selection is lottery-based with roughly a one-in-four chance of selection each year, and processing takes months. For Canadian and Mexican professionals in this role, TN is faster, more predictable, and renewable indefinitely without a cap constraint.
How can I find Customer Solutions Engineer jobs that offer TN visa sponsorship?
Most standard job postings don't specify TN visa sponsorship separately from H-1B, which makes filtering difficult manually. Migrate Mate is built specifically for Canadian and Mexican professionals seeking TN-eligible roles, and it surfaces Customer Solutions Engineer positions where employers are prepared to support TN status, saving you the time of screening out companies unfamiliar with the visa category.
Can I switch Customer Solutions Engineer employers on a TN visa without losing status?
Yes, but you cannot start working for the new employer until a new TN petition is approved. Canadian citizens can file the new TN at the border before their first day at the new company. Mexican citizens must get a new visa stamp at a U.S. consulate. There is no H-1B-style portability provision, so timing the transition carefully around your new start date is essential.
What happens if my Customer Solutions Engineer role shifts toward sales or account management over time?
TN status is tied to the specific duties described in your approved petition. If your role evolves away from systems analysis into primarily sales, account management, or client relationship work, your duties may no longer fit the Computer Systems Analyst TN category. At renewal, CBP or USCIS can deny the petition if your updated offer letter reflects a role that doesn't map to that classification. Flag any significant duty changes to your employer early so the petition language can be updated accurately.