TN Visa Customer Operations Manager Jobs
Customer Operations Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category when your duties involve analyzing and improving customer-facing processes at a systems level. Canadian citizens can enter at the port of entry without a cap; Mexican nationals go through consular processing with a limited annual allocation.
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Get Access To All JobsJob ID 17826
Location Beverly Hills, California, United States
Job Category Nursing
Date posted 06/24/2026
Job Description
Cedars-Sinai has been named to the Honor Roll for the ninth consecutive year and tied for #1 in California and Los Angeles in U.S. News & World Report’s “Best Hospitals 2024-25” rankings, as well as placed among the very best in 11 specialties nationwide.
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company’s Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.
Why work here?
Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.
A Little More About What You Will be Doing
The Supervisor of Clinical Operations RN supports the physician and clinical staff in the delivery of health care by performing operational oversight responsibilities, human resource responsibilities, as well as patient care assessments, and a variety of medically related tasks. The Supervisor is a registered nurse who works in an administrative role in an ambulatory care setting and performs both administrative duties and clinical services as needed or requested.
Primary Duties and Responsibilities
- Coordinates all administrative (back office) clinical functions of the medical practice(s); assures a competent back office workforce, and assesses clinical staff for competency; oversees and maintains the vital staff certifications and licensing requirements.
- Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
- Oversees, and as necessary, performs administrative functions as needed, which can include answering and triaging telephone calls for patient care matters, functioning as a liaison between physicians, the patients and the staff including the front office.
- Coordinates, or serves as a liaison, for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, payroll, clinical services, and systems support.
- Controls wage and non-wage expenses, including pharmacy and medical supplies, in accordance with budgetary guidelines.
- Works in a collaborative role with the management team, staff, and physicians in the clinical practices, as well as related departments throughout the organization.
- Function as a key point person in research, setup, and implementation of new procedures, projects, initiatives, workflows, equipment.
- Prepare charts as needed, including filing into appropriate sections of the medical records, and assure that all pertinent items are available to the provider before patient care commences.
- Sets up exam room/procedure rooms appropriately based on patient visit needs; assist providers in examination/procedure rooms as needed.
- May fulfill back-office staff functions as needed including managing patient flow, charting, room prep, vitals, updating and maintaining medical records; and handling designated clinical care telephone interactions.
- As directed by the provider may perform designated diagnostic tests; draw, prepare designated lab work and/or specimens; administer immunization, injections, oral, or IV medications; convey lab results to patients; assist in follow-up scheduling needs; answer patient calls in a timely fashion and communication significant clinical findings to the provider.
- Serves as an advocate for the patient and utilizes appropriate resources.
Qualifications
Job qualifications
- Associate's Degree in Nursing required
- Bachelor's Degree in Nursing preferred
Work Experience
- 3 years experience in outpatient medical setting required
Licenses and Certifications
- Valid CA RN license required
- Basic Life Support (BLS) required
About us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Req ID 17826
Working Title Clinical Ops Supervisor, RN
Department Operations
Business Entity Cedars-Sinai Medical Care Foundation
Job Category Nursing
Job Specialty Nursing
Additional Locations CA, United States
Overtime Status EXEMPT
Primary Shift Day
Shift Duration 8 hour
Base Pay $50.66 - $81.06
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.
Our compensation philosophy
We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.
Job ID 17826
Location Beverly Hills, California, United States
Job Category Nursing
Date posted 06/24/2026
Job Description
Cedars-Sinai has been named to the Honor Roll for the ninth consecutive year and tied for #1 in California and Los Angeles in U.S. News & World Report’s “Best Hospitals 2024-25” rankings, as well as placed among the very best in 11 specialties nationwide.
Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company’s Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why U.S. News & World Report has named us one of America’s Best Hospitals.
Why work here?
Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation.
A Little More About What You Will be Doing
The Supervisor of Clinical Operations RN supports the physician and clinical staff in the delivery of health care by performing operational oversight responsibilities, human resource responsibilities, as well as patient care assessments, and a variety of medically related tasks. The Supervisor is a registered nurse who works in an administrative role in an ambulatory care setting and performs both administrative duties and clinical services as needed or requested.
Primary Duties and Responsibilities
- Coordinates all administrative (back office) clinical functions of the medical practice(s); assures a competent back office workforce, and assesses clinical staff for competency; oversees and maintains the vital staff certifications and licensing requirements.
- Assists in the development, review, and revision of standard operating policies and procedures in collaboration with senior management.
- Oversees, and as necessary, performs administrative functions as needed, which can include answering and triaging telephone calls for patient care matters, functioning as a liaison between physicians, the patients and the staff including the front office.
- Coordinates, or serves as a liaison, for administrative support activities including facilities management, pharmacy, utilization management, quality management, risk management, human resources, payroll, clinical services, and systems support.
- Controls wage and non-wage expenses, including pharmacy and medical supplies, in accordance with budgetary guidelines.
- Works in a collaborative role with the management team, staff, and physicians in the clinical practices, as well as related departments throughout the organization.
- Function as a key point person in research, setup, and implementation of new procedures, projects, initiatives, workflows, equipment.
- Prepare charts as needed, including filing into appropriate sections of the medical records, and assure that all pertinent items are available to the provider before patient care commences.
- Sets up exam room/procedure rooms appropriately based on patient visit needs; assist providers in examination/procedure rooms as needed.
- May fulfill back-office staff functions as needed including managing patient flow, charting, room prep, vitals, updating and maintaining medical records; and handling designated clinical care telephone interactions.
- As directed by the provider may perform designated diagnostic tests; draw, prepare designated lab work and/or specimens; administer immunization, injections, oral, or IV medications; convey lab results to patients; assist in follow-up scheduling needs; answer patient calls in a timely fashion and communication significant clinical findings to the provider.
- Serves as an advocate for the patient and utilizes appropriate resources.
Qualifications
Job qualifications
- Associate's Degree in Nursing required
- Bachelor's Degree in Nursing preferred
Work Experience
- 3 years experience in outpatient medical setting required
Licenses and Certifications
- Valid CA RN license required
- Basic Life Support (BLS) required
About us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
Req ID 17826
Working Title Clinical Ops Supervisor, RN
Department Operations
Business Entity Cedars-Sinai Medical Care Foundation
Job Category Nursing
Job Specialty Nursing
Additional Locations CA, United States
Overtime Status EXEMPT
Primary Shift Day
Shift Duration 8 hour
Base Pay $50.66 - $81.06
Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.
Our compensation philosophy
We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.
See all TN Visa Customer Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Customer Operations Manager Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Operations Manager
Frame your role as management consulting
TN visa approval for Customer Operations Managers depends on framing your duties as analytical and consultative, not supervisory. Your offer letter must describe process optimization, workflow analysis, and operational strategy rather than team management.
Target employers with cross-border operations experience
Companies that regularly hire across Canada, Mexico, and the U.S. already have HR teams familiar with TN documentation requirements. Operations-heavy industries like logistics, SaaS, and financial services file these petitions routinely.
Prepare a credentials package before applying
Compile your degree transcripts, a letter confirming your nationality, and a detailed resume that maps your experience to consultative operations work. Canadian applicants can present this directly at the border; Mexican nationals need it ready for their consulate appointment.
Request a specific support letter from your employer
The employer support letter is your filing's backbone. It must name your job title, describe qualifying duties in TN-aligned language, state the temporary nature of the role, and confirm your Canadian or Mexican citizenship. Generic offer letters get flagged.
Use Migrate Mate to identify sponsoring employers
Searching broadly wastes time on employers unfamiliar with TN requirements. Migrate Mate filters Customer Operations Manager roles by verified TN visa sponsorship history, so you're targeting companies already set up to file.
Understand Mexican nationals face a processing timeline
Unlike Canadian citizens who can activate TN status at the port of entry same-day, Mexican nationals must schedule a U.S. consulate appointment and wait for visa issuance. Build at least four to eight weeks into your start date negotiation.
Customer Operations Manager TN Visa: Frequently Asked Questions
Does a Customer Operations Manager role actually qualify for a TN visa?
It can, but the classification requires careful framing. The TN visa covers Management Consultants, so your role must emphasize analyzing customer operations systems, identifying inefficiencies, and recommending process improvements rather than directly managing headcount. Employers who write offer letters describing supervisory duties risk a denial at the port of entry or consulate.
How does TN visa sponsorship for this role compare to H-1B?
TN has no annual lottery, no cap for Canadian citizens, and can be activated at the border the same day for Canadians. H-1B visa requires a lottery entry in March, a months-long wait, and USCIS petition approval before you can start. For Canadian and Mexican professionals, TN is a faster, more predictable path to a Customer Operations Manager position in the U.S.
What documentation does my employer need to prepare for my TN sponsorship?
Your employer needs to provide a signed support letter on company letterhead describing your job title, your qualifying duties in consultative language, the intended duration of employment, and confirmation of your citizenship. They do not file a petition with USCIS for Canadian applicants, but the letter must be thorough enough to satisfy a CBP officer at the border.
How do I find Customer Operations Manager jobs that offer TN visa sponsorship?
Filtering general job boards for visa sponsorship returns inconsistent results because many employers don't know whether they can support a TN or confuse it with H-1B. Migrate Mate is built specifically for TN-eligible Canadian and Mexican professionals and surfaces Customer Operations Manager roles from employers experienced with visa sponsorship, based on their recent work visa filings.
Can I switch employers while on a TN visa in a Customer Operations Manager role?
Yes, but you cannot start working for the new employer until your new TN status is in place. Canadian citizens can go to a port of entry with the new employer's support letter and get TN status activated the same day. Mexican nationals must schedule a new consulate appointment and receive a new visa before beginning work, so negotiate your start date accordingly.