TN Visa Customer Program Manager Jobs
Customer Program Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category. Canadian citizens can enter at the border with an offer letter and supporting documents; Mexican citizens apply at a U.S. consulate. Employers file no lottery paperwork, making TN sponsorship faster than H-1B for qualified candidates.
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Get Access To All JobsAbout Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Role
This role will establish and lead the Customer Programs function inside Enterprise Marketing — the team accountable for how Anthropic engages its most strategic customers. The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map. This leader brings these initiatives under one strategy and owner. A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us — with workstreams and a team behind you. You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership. You will hire and manage a team covering advisory boards, executive briefings, early access programs, and more.
You may be a good fit if you have:
- 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.
- Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.
- A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership — you have been the one person in the room representing customer programs to the head of the commercial org.
- Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.
- Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.
- Strong cross-functional operating skills — you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.
- Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.
- Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.
- Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Responsibilities
- Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.
- Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.
- Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.
- Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.
- Act as the voice of strategic customers inside Anthropic — bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.
- Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.
- Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.
- Partner cross-functionally on execution — this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.
Annual Salary
$255,000—$320,000 USD
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How We're Different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Role
This role will establish and lead the Customer Programs function inside Enterprise Marketing — the team accountable for how Anthropic engages its most strategic customers. The mandate is to start with the audience: build and govern the contact map of executives and decision-makers across our top-tier accounts, then design the portfolio of high-touch programs (Customer Advisory Boards, Executive Briefings, early access programs, co-marketing investment, customer references) to that map. This leader brings these initiatives under one strategy and owner. A defining feature of this role is serving as the single point of contact to our leadership for our executive-level customer programs. You will work closely with the office of our Chief Commercial Officer and Sales leadership to represent what we are asking of our top customers, what they are getting from us, and what they are telling us — with workstreams and a team behind you. You will also be the standing voice of these customers inside Anthropic, ensuring their priorities are understood by Product, GTM, and company leadership. You will hire and manage a team covering advisory boards, executive briefings, early access programs, and more.
You may be a good fit if you have:
- 10+ years in B2B enterprise marketing, customer marketing, or executive programs, including 4+ years leading a team.
- Built or significantly scaled an executive customer programs function (CABs, EBCs, executive sponsor programs, customer advocacy) at a high-growth enterprise technology company.
- A track record of being the trusted marketing counterpart to a CRO/CCO and enterprise Sales leadership — you have been the one person in the room representing customer programs to the head of the commercial org.
- Demonstrated executive presence with Fortune 500 C-suite and VP-level customers; you have personally recruited, hosted, and maintained CAB-level relationships.
- Experience designing programs from an audience-first model: starting with a named-account list and building format, content, and cadence to it, rather than filling seats for pre-built events.
- Strong cross-functional operating skills — you can define remits with adjacent teams (product marketing, events, solutions, field) and hold the line on them without friction becoming the story.
- Comfort owning a number: you have reported on coverage, engagement, and influenced pipeline/expansion and can stand behind the methodology.
- Clear written and verbal communication; you can brief an executive in three bullets and write the memo behind it.
- Genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
Responsibilities
- Build the Customer Programs function: define the strategy, hire the team, establish the operating model with PMM, Strategic Events, Solutions, ABM, and Sales leadership.
- Serve as the single accountable owner to the CCO and Sales leadership for Customer Advisory Boards and executive customer engagement.
- Own the governed strategic-account audience: the named list of executives and decision-makers across our lighthouse accounts that every high-touch program draws from, maintained in partnership with sales leadership.
- Design and run the portfolio of high-touch customer programs end to end: CAB charter and membership, EBC intake and programming, early access customer selection and feedback loops, co-marketing fund deployment, and the customer reference and speaker bench.
- Act as the voice of strategic customers inside Anthropic — bring their priorities and feedback into Product, GTM, and leadership forums, and make sure the company treats supporting them as a priority.
- Coordinate the asks we make of top customers across the company so that no executive is over-approached and every engagement is intentional.
- Own reporting on account coverage, engagement depth, and program-influenced expansion to Sales and Marketing leadership; build toward an incrementality view over time.
- Partner cross-functionally on execution — this team is the single-threaded owner of these programs (audience, programming, customer and Sales comms) and orchestrates specialists for content and production. Over time, this includes partnering with Brand on the executive hospitality standard, and how Anthropic shows up when we host our most important customers.
Annual Salary
$255,000—$320,000 USD
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How We're Different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about our policy for using AI in our application process.
See all 4,218+ Customer Program Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Program Manager roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Program Manager
Map your degree to management consulting
TN status for Customer Program Managers is approved under the Management Consultant category, which requires a degree in a relevant field. A business, engineering, or operations management degree creates a clear credential trail CBP officers expect to see.
Request a USMCA-specific offer letter
Ask your employer to draft an offer letter that explicitly cites the USMCA Management Consultant category, your specific duties, and the project-based nature of the work. Generic offer letters are a common reason CBP requests additional documentation at the border.
Target employers with cross-functional program structures
Companies running dedicated customer success or implementation programs are more familiar with TN sponsorship requirements for this role. Enterprise software, consulting, and managed services firms routinely hire Customer Program Managers and expect to provide USMCA documentation.
Search for TN-ready roles using Migrate Mate
Filter by employers who have active TN visa sponsorship history before applying cold. Migrate Mate surfaces Customer Program Manager roles where companies already understand USMCA requirements, saving you the effort of educating every recruiter from scratch.
Prepare a consulting engagement summary for CBP
CBP officers assess whether your day-to-day duties match the Management Consultant definition. Bring a one-page summary describing your customer program scope, deliverables, and stakeholders. This document isn't required by regulation but resolves officer questions immediately.
Confirm your employer's E-Verify enrollment before crossing
Some employers complete the TN offer letter process but haven't enrolled in E-Verify, which delays your I-9 completion after you start. Verify enrollment status directly with HR before your border or consulate appointment to avoid a gap between admission and your first day.
Customer Program Manager jobs are hiring across the US. Find yours.
Find Customer Program Manager JobsCustomer Program Manager TN Visa: Frequently Asked Questions
Does a Customer Program Manager role qualify for TN visa status?
Yes, Customer Program Manager positions typically qualify under the USMCA's Management Consultant category, provided your duties involve advisory or project-based work rather than line management of internal staff. CBP assesses the substance of your responsibilities, not just the job title, so your offer letter and role description need to reflect consulting-style deliverables clearly.
How does TN visa sponsorship compare to H-1B for this role?
TN has no lottery, no annual cap for Canadians, and no petition-based filing for Canadian citizens crossing at the border. H-1B requires employer sponsorship, a USCIS petition, and lottery selection before any work authorization begins. For Customer Program Manager roles that qualify under the Management Consultant category, TN is faster and more predictable than the H-1B process for most candidates.
What documents should I bring to a TN visa appointment as a Customer Program Manager?
Bring your valid Canadian or Mexican passport, an offer letter that cites the USMCA Management Consultant category and describes your specific duties, proof of your qualifying degree, and any supporting materials that document the program scope you'll manage. Mexican citizens present these at a U.S. consulate; Canadian citizens present them directly to CBP at a port of entry.
Where can I find Customer Program Manager jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking U.S. roles with TN visa sponsorship. You can search Customer Program Manager openings filtered by employers who already understand USMCA requirements, which reduces the back-and-forth with recruiters who aren't familiar with TN status.
Can I switch employers on TN status if I get a better Customer Program Manager offer?
Yes, but your TN authorization is tied to your current employer. You need a new TN approval before starting with the new company. Canadian citizens can obtain this by presenting new offer documentation at a port of entry. Mexican citizens must apply at a U.S. consulate. There's no formal grace period for employer changes, so timing the transition carefully matters.
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