TN Visa Customer Success Consultant Jobs
Customer Success Consultant roles qualify for TN visa sponsorship under the USMCA's Management Consultant category, making them accessible to Canadian and Mexican professionals without a lottery. Your Canadian employer writes a support letter you present at a U.S. port of entry, or your Mexican employer files documentation with a U.S. consulate for your TN application—no government labor filing required.
See All Customer Success Consultant JobsOverview
Showing 5 of 1,443+ Customer Success Consultant jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 1,443+ Customer Success Consultant jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Consultant roles.
Get Access To All JobsAbout Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Summary
Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will be accountable for managing and servicing new and existing clients. This person will be expected to maintain an in-depth understanding of the evolving capabilities of Judi, our claim processor and adjudication platform. Exceptional communication skills and attention to detail are critical for this role.
Position Responsibilities
Build and maintain trusting relationships with clients through superior customer service. Provide oversight of the clients ongoing use of Judi.
Accountable for accurate and timely transition of new clients into the Judi platform.
Lead communications throughout the implementation process, including, but not limited to, detailed and strategic guidance for benefit builds, accumulations feeds, network build, and complex claim situations/requests.
Proactively identify execution risks and mitigation strategies.
Provide ongoing client support to troubleshooting inquiries.
Understand and manage requests for new features in alignment with the product roadmap.
Partner with product managers and directors operating in an agile framework to conceptualize and break down functional and non-functional requirements needed to be the market leading offering within Judi.
Identify and drive efficiencies to increase rate of adoption in market.
Provide virtual and in person product demonstrations to prospective clients with the ability to sell product differentiators and resonate with current operational challenges.
Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends.
* Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Minimum Qualifications
Bachelor’s degree strongly preferred
Pharmacy Technician license preferred
3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan
2+ years working in a retail pharmacy or pharmacy operations
1+ years in a customer success/business analyst/product manager role
1+ years working with clients directly on functional requirements and training
Experience reviewing pharmacy claims preferred
Skilled in project management, prioritization, and organizational skills
Ability to shift between competing priorities and meet organizational goals
Proficient in Microsoft Office Suite and able to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift
Excellent verbal, written, interpersonal and presentation skills
Able to work effectively with virtual teams
Salary Range
$82,000—$102,500 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.
Position Summary
Judi Health is seeking a self-driven customer success consultant to fill a client facing role. This individual will be accountable for managing and servicing new and existing clients. This person will be expected to maintain an in-depth understanding of the evolving capabilities of Judi, our claim processor and adjudication platform. Exceptional communication skills and attention to detail are critical for this role.
Position Responsibilities
Build and maintain trusting relationships with clients through superior customer service. Provide oversight of the clients ongoing use of Judi.
Accountable for accurate and timely transition of new clients into the Judi platform.
Lead communications throughout the implementation process, including, but not limited to, detailed and strategic guidance for benefit builds, accumulations feeds, network build, and complex claim situations/requests.
Proactively identify execution risks and mitigation strategies.
Provide ongoing client support to troubleshooting inquiries.
Understand and manage requests for new features in alignment with the product roadmap.
Partner with product managers and directors operating in an agile framework to conceptualize and break down functional and non-functional requirements needed to be the market leading offering within Judi.
Identify and drive efficiencies to increase rate of adoption in market.
Provide virtual and in person product demonstrations to prospective clients with the ability to sell product differentiators and resonate with current operational challenges.
Certain times of year may require meeting participation, service support or other requirements outside of standard business hours, including weekends.
* Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Minimum Qualifications
Bachelor’s degree strongly preferred
Pharmacy Technician license preferred
3+ years at a Pharmacy Benefits Manager (PBM) or Health Plan
2+ years working in a retail pharmacy or pharmacy operations
1+ years in a customer success/business analyst/product manager role
1+ years working with clients directly on functional requirements and training
Experience reviewing pharmacy claims preferred
Skilled in project management, prioritization, and organizational skills
Ability to shift between competing priorities and meet organizational goals
Proficient in Microsoft Office Suite and able to adapt to software such as Jira, Miro, Confluence, Github, and AWS Redshift
Excellent verbal, written, interpersonal and presentation skills
Able to work effectively with virtual teams
Salary Range
$82,000—$102,500 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
See all 1,443+ Customer Success Consultant jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Consultant roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Customer Success Consultant
Frame your credentials around management consulting
TN classification for Customer Success Consultants hinges on the Management Consultant category. Your resume and cover letter should emphasize advisory, strategic, and analytical deliverables rather than account management tasks, which CBP officers may view as non-qualifying.
Request an offer letter that names the TN category
Your employer's offer letter must explicitly state you'll work as a Management Consultant under USMCA. A letter that only lists your internal job title can trigger a CBP denial at the border, even when the underlying role qualifies.
Target companies with recent visa filing experience
Employers with recent visa filings have already navigated work visa sponsorship and understand the documentation process. Filtering your job search to these companies helps you avoid employers who may hesitate or lack experience supporting visa-sponsored roles.
Prepare a professional portfolio before approaching employers
CBP and employers both scrutinize whether your background supports a consulting classification. Assemble measurable outcomes from past roles, such as retention improvements or onboarding programs you designed, so you can demonstrate strategic advisory work on demand.
Use Migrate Mate to surface TN-ready employers
Identifying which companies have sponsored TN visas in the Customer Success space takes hours of manual research. Migrate Mate filters by visa type and role so you can spend your time applying to employers already open to sponsorship rather than screening them yourself.
Confirm employer support letter before your port-of-entry appointment
Your employer will prepare a support letter outlining the role details and your qualifications. Mexican nationals should apply at a U.S. consulate and allow at least two weeks for consulate processing, while Canadian nationals can present their documentation directly at the port of entry. Plan your timeline accordingly to avoid delays.
Customer Success Consultant jobs are hiring across the US. Find yours.
Find Customer Success Consultant JobsCustomer Success Consultant TN Visa: Frequently Asked Questions
Does a Customer Success Consultant role actually qualify for a TN visa?
Yes, but the classification depends on how the role is structured and described. CBP evaluates whether the position involves management consulting work, meaning strategic advisory and analytical functions. Roles focused primarily on relationship maintenance or account renewals without a consulting component may not qualify. Your offer letter and job description need to reflect advisory responsibilities to support the TN classification.
How does TN compare to H-1B for Customer Success Consultant positions?
TN has no annual lottery, no cap for Canadians, and can be obtained at a port of entry the same day for qualifying roles. H-1B requires a lottery registration, an April selection, and an October 1 start date at the earliest. For Customer Success Consultants who already have a qualifying offer, TN is faster to activate and avoids the uncertainty of the H-1B selection process entirely.
What documents do I need to present at the border as a Canadian applying for TN status?
You'll need a valid Canadian passport, an employer support letter that names the USMCA Management Consultant category, and evidence of your academic credentials. CBP officers may also ask for documentation of prior consulting work. Having a clear portfolio of deliverables and measurable outcomes from past roles reduces the likelihood of secondary inspection or denial.
Where can I find Customer Success Consultant jobs that offer TN visa sponsorship?
Most general job boards don't filter by visa type, so identifying TN-ready employers requires manual research or direct outreach. Migrate Mate is built specifically for this, letting Canadian and Mexican professionals search for Customer Success Consultant roles at companies with recent visa filings and experience sponsoring work visas, so you're not guessing which employers are equipped to support your application.
Can a Mexican national get TN status for a Customer Success Consultant role, and how does the process differ?
Yes, Mexican nationals qualify for TN status in the Management Consultant category, but the process requires consular processing rather than a port of entry presentation. You'll schedule a nonimmigrant visa interview at a U.S. consulate, presenting your employer's support letter, offer letter, and credentials for review. Build extra lead time into your start date negotiation, since consulate appointment availability varies by location and season.
See which Customer Success Consultant employers are hiring and sponsoring visas right now.
Search Customer Success Consultant Jobs