TN Visa IT Service Delivery Jobs
IT Service Delivery roles qualify for TN visa sponsorship under the Systems Analyst or Computer Systems Analyst category, covering ITSM, helpdesk management, and SLA-driven operations work. Canadian citizens can apply at the port of entry without a lottery. Mexican citizens require consular processing. Your degree in computer science, information systems, or a related field is the core credential officers evaluate.
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General Information
Posting Date
10-22-2026
Time Type
Full-Time
Job ID
9284
Areas of Expertise
Professional Services
Job Category
Architecture
Locations
Charlotte, NC, US
Description
Your Role
As a Project Delivery Lead in our dynamic Charlotte office, you will provide a unique architectural leadership skillset for fast-paced, highly collaborative project teams, guiding the work from design development through documentation and construction administration. Success in this role requires strong leadership and communication skills, with the ability to guide internal and consultant teams and communicate effectively with clients and project stakeholders.
This role is for an experienced Project Architect who excels at turning design intent into coordinated, technically sound, buildable solutions. You will lead the fast-paced day-to-day delivery of the architectural work, bringing clarity to complex projects, coordinating across disciplines, and ensuring teams are working effectively toward key milestones. You will partner closely with the Design Manager and project leadership while taking primary responsibility for the quality, coordination, and execution of the architectural work of your team.
What You Will Do
- Lead the architectural delivery of multiple fast-paced projects, maintaining quality and consistency across concurrent deadlines and deliverables
- Serve as the embedded Project Architect and day-to-day architectural lead, guiding project teams through design development, construction documentation, permitting, and CA
- Translate design intent into coordinated, technically rigorous, and constructible architectural solutions
- Establish clear priorities for the architectural team, delegate work effectively, monitor progress, and keep deliverables moving against project milestones
- Lead coordination between architects, designers, consultants, contractors, vendors, and other project partners, providing clear direction, facilitating effective communication, and building alignment across the team
- Oversee the production and coordination of drawings, specifications, details, and project documentation
- Anticipate technical and coordination issues, drive resolution, and elevate risks to project leadership when appropriate
- Lead internal coordination and drawing reviews to ensure accuracy, completeness, constructability, and alignment with Gensler quality standards
- Maintain strong knowledge of project scope and deliverables and communicate changes, risks, and resource needs to the Design Manager and project leadership
- Lead technical coordination with structural, MEP, life safety, accessibility, lighting, and other specialty consultants
- Support permitting efforts and interface with regulatory and permitting authorities as needed
- Lead architectural aspects of construction administration, including RFIs, submittals, field observations, and resolution of construction issues
- Work closely with Design Managers, Design Directors, and Technical Directors to balance design intent, technical requirements, schedule, and successful delivery
- Mentor architects and designers, providing technical guidance, feedback, and direction while building strong, accountable project teams
- Communicate directly with clients and project stakeholders, clearly articulating project decisions, technical considerations, coordination needs, risks, and next steps
- Help strengthen project delivery practices by sharing lessons learned, technical knowledge, and best practices across teams
Your Qualifications
- Bachelor’s or Master’s degree in Architecture from an accredited program
- Registered/Licensed Architect (if you are in the process of taking AREs, feel free to contact stephanie_contratto@gensler.com to determine whether another opening could be a match for your background)
- 10+ years serving as a Project Architect on complex, fast-paced architectural projects
- Demonstrated experience leading architectural teams through design development, construction documentation, permitting, and construction administration
- Strong technical knowledge of architectural detailing, building systems, codes, accessibility requirements, documentation, and constructability
- Demonstrated ability to lead consultant coordination and deliver highly coordinated construction documents
- Strong proficiency in Revit and experience working within BIM-based project delivery environments
- Ability to manage competing priorities and maintain quality while supporting multiple projects or accelerated schedules
- Strong leadership, organizational, and communication skills with an ability to provide clear direction to project teams
- Comfortable working independently, making decisions, identifying risks, and knowing when to engage Design Managers, Technical Directors, or other project leadership
- Collaborative leadership style with demonstrated ability to mentor and develop architects and designers
- Strong commitment to design excellence, technical quality, and successful project delivery
Please submit a resume and portfolio.
This role is not remote or hybrid; we look forward to working with our new team member in our incredible Charlotte office.
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Awareness Week,” our offices reflect our people’s diverse interests. We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice annual bonus opportunities. Our annual base salary range has been established based on local markets. As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
NOTICE TO APPLICANTS
We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state and local law. Individuals with disabilities and protected veterans are encouraged to apply. We also consider qualified applicants with criminal histories consistent with federal, state and local law. See also Know your rights: Workplace discrimination is illegal, right to work and E-verify program, as required by law. Gensler endeavors to make gensler.com/careers accessible to all applicants. If you need assistance or an accommodation due to a disability, you may contact us. Regarding Gensler’s approach to recruiting new talent, we will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with Gensler to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing Gensler should email talentacquisition@gensler.com.
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Get Access To All JobsTips for Finding TN Visa Sponsorship in IT Service Delivery
Align your degree to the role title
CBP officers evaluate whether your credential directly supports the Systems Analyst category. A degree in information systems, computer science, or IT management maps cleanly. Unrelated degrees, even with years of experience, draw scrutiny at the border.
Request a support letter before filing
Your employer's TN visa support letter must describe your IT Service Delivery duties in technical terms, not generic management language. ITSM frameworks, ticket escalation workflows, and SLA governance should appear explicitly so the officer can confirm specialty occupation alignment.
Target employers with active USMCA hiring history
Search Migrate Mate for companies with recent visa filings in Systems Analyst roles. Employers experienced with work visa sponsorship generally move faster and write stronger support letters than those encountering visa sponsorship for the first time.
Use Migrate Mate to find sponsoring employers
Search Migrate Mate to identify IT Service Delivery roles filtered by TN visa sponsorship. Employers listed there have demonstrated sponsorship intent, which shortens the gap between offer and filing significantly compared to cold outreach.
Prepare for port-of-entry review as a Canadian
Canadian citizens can apply for TN status directly at a U.S. land border or preclearance airport. Bring your degree certificate, the employer support letter, and your offer letter. Officers may question roles that blend ITSM leadership with general operations management, so clear job duty framing matters.
Plan for consular appointment timing as a Mexican citizen
Mexican nationals must apply at a U.S. consulate and operate within the annual TN allocation. Schedule your appointment well before your intended start date. Delays in consular slots are common during peak periods, and your employer needs this lead time in their onboarding plan.
IT Service Delivery TN Visa: Frequently Asked Questions
Does IT Service Delivery qualify for a TN visa?
Yes, IT Service Delivery roles typically qualify under the Systems Analyst TN category, which covers professionals who design, implement, and manage IT systems and service operations. The key requirement is that your duties must reflect technical systems work, not purely administrative management, and your degree must align with that technical scope.
How does the TN visa compare to H-1B for IT Service Delivery roles?
The TN visa has no annual lottery and no cap for Canadian citizens, meaning you can apply any time you have a qualifying offer. H-1B visa requires entering a lottery with a roughly 25 percent selection rate and waiting until October 1 to begin work. For Canadian and Mexican professionals, TN is a significantly faster path to starting an IT Service Delivery role in the U.S.
Where can I find IT Service Delivery jobs with TN visa sponsorship?
Migrate Mate lets you search IT Service Delivery roles filtered specifically by TN visa sponsorship, so you're only seeing employers who have indicated willingness to sponsor. This is more efficient than filtering through general job listings where sponsorship details are buried or absent entirely.
Can my Canadian or Mexican degree support a TN Systems Analyst application?
Yes. CBP accepts degrees from Canadian and Mexican institutions on equal footing with U.S. degrees for TN purposes. Your degree must be in a field relevant to systems analysis, such as computer science, information systems, or information technology. A degree in an unrelated field, even combined with extensive IT experience, can create problems at the border.
What happens if my IT Service Delivery role includes management responsibilities?
TN status applies to specialty occupation professionals, not general managers. If your job description emphasizes team leadership or budget ownership over technical systems duties, a CBP officer may question eligibility. Your employer's support letter should foreground ITSM frameworks, incident management, and technical service architecture to keep the role clearly within the Systems Analyst category.