TN Visa Patient Service Representative Jobs
Patient Service Representative roles qualify for TN visa sponsorship under the USMCA treaty when the position requires a qualifying professional credential. Canadian citizens can apply at the port of entry with no cap concerns. Mexican citizens must apply at a U.S. consulate. Healthcare facilities, hospital systems, and outpatient clinics are among the most active sponsors for this role.
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Get Access To All JobsPRIMARY LOCATION
Rapid City, SD USA
DEPARTMENT
CCI Administration
SCHEDULED WEEKLY HOURS
0
STARTING PAY RATE RANGE
$32.00 - $40.00
(Determined by the knowledge, skills, and experience of the applicant.)
JOB SUMMARY
* UP TO $10,000 FOR QUALIFIED CANDIDATES *
The Patient Navigator navigates patients and family members through the diagnosis, treatment, and follow-up of the patient throughout an episode of care related to an identified organizational clinical service program (i.e. total joint replacement, identified care bundles, cancer treatment coordination, etc) to ensure smooth transitions between care settings. The Patient Navigator is responsible, along with the identified multidisciplinary care team, for the development, management and coordination of all activities related to the identified clinical service program. The Patient Navigator collaborates with the interdisciplinary teams in the management of education, bio-psychosocial and financial resources to achieve optimal outcomes for program patients. The Patient Navigator will work with identified patients throughout their episode of care until discharged from the program and transitioned to primary care clinic team.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
- Supportive work culture
- Medical, Vision and Dental Coverage
- Retirement Plans, Health Savings Account, and Flexible Spending Account
- Instant pay is available for qualifying positions
- Paid Time Off Accrual Bank
- Opportunities for growth and advancement
- Tuition assistance/reimbursement
- Excellent pay differentials on qualifying positions
- Flexible scheduling
JOB DESCRIPTION
ESSENTIAL FUNCTIONS:
- Acts as a resource to interdisciplinary team, patients and families throughout episode of care. Facilitates efficient, appropriate, seamless, coordinated care to help ensure positive patient outcomes.
- Supports patient and family by providing education, advocacy, addressing psychosocial needs, and identifying and addressing barriers to care. Navigates patients and family throughout the diagnosis, treatment and follow-up through the episode of care.
- Utilizes evaluative and outcomes data to facilitate the achievement of consistent clinical outcomes by concurrently assessing the quality of care provided based on predetermined indicators within the clinical service program and clinical judgement. Utilizes data and decisions to facilitate closure of healthcare gaps.
- Organizes and completes a plan customized for each patient referred: scheduling, supportive resources and post-treatment resources through episode of care.
- Participates with identified multidisciplinary team to discuss current and future patient cases and collaborative efforts to meet needs identified.
- Assists with the evaluation, selection, and design of patient education materials for specific clinical programs. Assists with providing education and outreach programs to patients, staff and community members.
- Works with staff, administration and physicians to match resources with patient needs. Demonstrates effective fiscal management through cost containment measures while ensuring high quality, cost effective care is being provided to patients within clinical service program.
- Assists leadership in the development of program goals and objectives. Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes.
- All other duties as assigned.
ADDITIONAL REQUIREMENTS
Required:
Education - Completion of a nursing education program that is approved by a board of nursing
Certifications - Basic Life Support (BLS) Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; Registered Nurse (RN) - South Dakota Board of Nursing
Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.
Preferred:
Education - Bachelors degree in Nursing
Experience - 1+ years of Case Management Experience; 1+ years of Patient Care Experience
Physical Requirements:
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
JOB CATEGORY
Patient Services
JOB FAMILY
Care Coordination
SHIFT
Requires the ability to work assigned schedules and hours as determined by the department
EMPLOYEE TYPE
PRN
Monument Health Rapid City Hospital, Inc.
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
PRIMARY LOCATION
Rapid City, SD USA
DEPARTMENT
CCI Administration
SCHEDULED WEEKLY HOURS
0
STARTING PAY RATE RANGE
$32.00 - $40.00
(Determined by the knowledge, skills, and experience of the applicant.)
JOB SUMMARY
* UP TO $10,000 FOR QUALIFIED CANDIDATES *
The Patient Navigator navigates patients and family members through the diagnosis, treatment, and follow-up of the patient throughout an episode of care related to an identified organizational clinical service program (i.e. total joint replacement, identified care bundles, cancer treatment coordination, etc) to ensure smooth transitions between care settings. The Patient Navigator is responsible, along with the identified multidisciplinary care team, for the development, management and coordination of all activities related to the identified clinical service program. The Patient Navigator collaborates with the interdisciplinary teams in the management of education, bio-psychosocial and financial resources to achieve optimal outcomes for program patients. The Patient Navigator will work with identified patients throughout their episode of care until discharged from the program and transitioned to primary care clinic team.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
- Supportive work culture
- Medical, Vision and Dental Coverage
- Retirement Plans, Health Savings Account, and Flexible Spending Account
- Instant pay is available for qualifying positions
- Paid Time Off Accrual Bank
- Opportunities for growth and advancement
- Tuition assistance/reimbursement
- Excellent pay differentials on qualifying positions
- Flexible scheduling
JOB DESCRIPTION
ESSENTIAL FUNCTIONS:
- Acts as a resource to interdisciplinary team, patients and families throughout episode of care. Facilitates efficient, appropriate, seamless, coordinated care to help ensure positive patient outcomes.
- Supports patient and family by providing education, advocacy, addressing psychosocial needs, and identifying and addressing barriers to care. Navigates patients and family throughout the diagnosis, treatment and follow-up through the episode of care.
- Utilizes evaluative and outcomes data to facilitate the achievement of consistent clinical outcomes by concurrently assessing the quality of care provided based on predetermined indicators within the clinical service program and clinical judgement. Utilizes data and decisions to facilitate closure of healthcare gaps.
- Organizes and completes a plan customized for each patient referred: scheduling, supportive resources and post-treatment resources through episode of care.
- Participates with identified multidisciplinary team to discuss current and future patient cases and collaborative efforts to meet needs identified.
- Assists with the evaluation, selection, and design of patient education materials for specific clinical programs. Assists with providing education and outreach programs to patients, staff and community members.
- Works with staff, administration and physicians to match resources with patient needs. Demonstrates effective fiscal management through cost containment measures while ensuring high quality, cost effective care is being provided to patients within clinical service program.
- Assists leadership in the development of program goals and objectives. Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes.
- All other duties as assigned.
ADDITIONAL REQUIREMENTS
Required:
Education - Completion of a nursing education program that is approved by a board of nursing
Certifications - Basic Life Support (BLS) Certification - American Heart Association (AHA) - Within 60 days of hire or transfer; Registered Nurse (RN) - South Dakota Board of Nursing
Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.
Preferred:
Education - Bachelors degree in Nursing
Experience - 1+ years of Case Management Experience; 1+ years of Patient Care Experience
Physical Requirements:
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
JOB CATEGORY
Patient Services
JOB FAMILY
Care Coordination
SHIFT
Requires the ability to work assigned schedules and hours as determined by the department
EMPLOYEE TYPE
PRN
Monument Health Rapid City Hospital, Inc.
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
See all 480+ TN Visa Patient Service Representative Jobs
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Get Access To All JobsTips for Finding TN Visa Sponsorship in Patient Service Representative
Document your credential before applying
TN visa eligibility for Patient Service Representatives typically falls under the Medical/Allied Health Professional category. Gather your relevant diploma, transcript, or professional certification now so you can respond to employer requests without delays during the offer stage.
Target healthcare systems with established HR infrastructure
Large hospital networks and multi-location outpatient groups process TN filings regularly and have HR teams familiar with the paperwork. Smaller independent clinics often lack the internal capacity to initiate sponsorship even when they want to hire you.
Clarify the TN category with your prospective employer
Many hiring managers conflate TN sponsorship with H-1B visa. Patient Service Representative roles can qualify under the allied health or administrative health professional categories. Arriving at the offer stage prepared to explain this distinction prevents unnecessary delays or refusals from uninformed HR teams.
Search verified sponsoring employers through Migrate Mate
Use Migrate Mate to filter Patient Service Representative roles by employers who have actively sponsored TN or other work visas. This cuts prospecting time significantly by surfacing employers already comfortable with the filing process.
Request a support letter that names the TN category explicitly
Your employer's support letter must state the specific TN professional category, your job duties, your qualifications, and the employment period. A vague or generic offer letter is one of the most common reasons Canadian applicants get questioned at the port of entry.
Understand the Mexican TN allocation timing
Mexican citizens have an annual TN allocation limit and must apply at a U.S. consulate rather than at the border. Apply early in the fiscal year and confirm your consulate appointment well in advance of your intended start date to avoid scheduling bottlenecks.
Patient Service Representative TN Visa: Frequently Asked Questions
Does a Patient Service Representative role qualify for TN visa sponsorship?
It depends on how the role is structured and how the employer documents it. Patient Service Representative positions that involve clinical coordination, medical records management, or direct allied health support can qualify under the USMCA's Medical/Allied Health Professional category. Purely administrative roles with no health-specific credential requirement are harder to support. Your employer's support letter and your credentials must align with the TN category being claimed.
How does TN visa sponsorship compare to H-1B for this role?
TN has no lottery, no annual cap for Canadians, and can be initiated at a port of entry for Canadian citizens without waiting for USCIS adjudication. H-1B requires employer petition filing, a lottery selection, and months of processing before you can start work. For a Patient Service Representative who already has a job offer and qualifying credentials, TN is a faster and more predictable path than H-1B.
Can I search specifically for Patient Service Representative jobs with TN sponsorship?
Yes. Migrate Mate lets you filter job listings by employers who have a verified sponsorship history, so you're not cold-applying to roles where the hiring manager has never processed a work visa. This is particularly useful for Patient Service Representative roles because sponsorship willingness in healthcare varies widely by employer size and type.
What documents does my employer need to prepare for my TN application?
Your employer must provide a signed support letter on company letterhead that identifies your job title, the specific TN professional category, a description of your duties, your start date, and the terms of your employment. Canadian citizens present this at the port of entry alongside their credentials. Mexican citizens submit it as part of their consulate application package. USCIS does not adjudicate TN applications for Canadians, but the CBP officer at the border reviews the full package.
What happens to my TN status if I change employers after starting work?
TN status is employer-specific. If you change Patient Service Representative jobs, your new employer must file a new TN petition or, for Canadian citizens, you must obtain new TN status at a port of entry before starting work with the new employer. Working for a new employer before the new TN is approved violates your status. Plan the transition carefully and coordinate the timing with your new employer's HR team.