TN Visa Payments Specialist Jobs
Payments Specialist roles qualify for TN visa sponsorship under the USMCA treaty's accountant or economist categories, depending on your credentials and the role's core duties. Canadian citizens can enter at the port of entry with no lottery. Mexican nationals require a consular appointment. A qualifying degree and a U.S. employer offer are your starting point.
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Get Access To All JobsPAYMENTS CLAIM SPECIALIST
WHAT IS THE OPPORTUNITY?
The Payment Claims Specialist is responsible for the investigation and processing of payment fraud claims and disputes with precision and quality. They must be confident when interacting directly with colleagues and clients via phone, letter or email to discuss claim decisions, obtain additional details or follow-up on existing claims within the regulatory defined guidelines, as well as, the banks policies and procedures. The incumbent will also be accountable for ensuring provisional and final credits are processed timely and accurately. In addition to other fraud department functions as assigned by management, which may include but are not limited to, reporting, quality reviews, identification of miss/near miss opportunities etc. A successful Payment Claim Specialist will be able to navigate multiple technologies while fulfilling business needs, providing a premiere client experience and has an in-depth knowledge of the various payment methods.
WHAT WILL YOU DO?
- Demonstrate resiliency and adaptability in a fast-paced environment
- Take ownership of each client interaction while treating them with respect and responding with empathy
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Demonstrate personal excellence including punctuality, integrity, and accountability
- Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
- Think critically and exercise independent judgement
- Requires knowledge of bank procedures and/or regulatory requirements to process transactions, such as claim provisional credits and/or debits to client accounts as needed
- Process tickets for chargeback credits, representment debits and pre-arb credits to the appropriate General Ledgers.
- Process and review various reports to track progress of the claims or perform necessary steps of actions as needed.
- Perform quality checks of claims for accuracy and feedback for the claim intake team.
- Performs additional duties as assigned.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 2 year of general office, back office banking or accounting experience required
- Advanced computer experience required (e.g. MS Word, Outlook and Excel)
Additional Qualifications
- Bachelor’s Degree preferred
- Must work well in a team environment, as well as independently
- Must have a strong and positive work ethic and follow CNB core values
- Must be flexible and adapt quickly to change
- Ability to multi-task and meet specific performance goals
- Advanced Knowledge of PC functions in a Windows based environment
- Proficient in Excel and Word
- Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
PAYMENTS CLAIM SPECIALIST
WHAT IS THE OPPORTUNITY?
The Payment Claims Specialist is responsible for the investigation and processing of payment fraud claims and disputes with precision and quality. They must be confident when interacting directly with colleagues and clients via phone, letter or email to discuss claim decisions, obtain additional details or follow-up on existing claims within the regulatory defined guidelines, as well as, the banks policies and procedures. The incumbent will also be accountable for ensuring provisional and final credits are processed timely and accurately. In addition to other fraud department functions as assigned by management, which may include but are not limited to, reporting, quality reviews, identification of miss/near miss opportunities etc. A successful Payment Claim Specialist will be able to navigate multiple technologies while fulfilling business needs, providing a premiere client experience and has an in-depth knowledge of the various payment methods.
WHAT WILL YOU DO?
- Demonstrate resiliency and adaptability in a fast-paced environment
- Take ownership of each client interaction while treating them with respect and responding with empathy
- Approach problems logically and with good judgment to ensure the appropriate customer outcome
- Demonstrate personal excellence including punctuality, integrity, and accountability
- Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
- Think critically and exercise independent judgement
- Requires knowledge of bank procedures and/or regulatory requirements to process transactions, such as claim provisional credits and/or debits to client accounts as needed
- Process tickets for chargeback credits, representment debits and pre-arb credits to the appropriate General Ledgers.
- Process and review various reports to track progress of the claims or perform necessary steps of actions as needed.
- Perform quality checks of claims for accuracy and feedback for the claim intake team.
- Performs additional duties as assigned.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
- Bachelor's Degree or equivalent
- Minimum 2 year of general office, back office banking or accounting experience required
- Advanced computer experience required (e.g. MS Word, Outlook and Excel)
Additional Qualifications
- Bachelor’s Degree preferred
- Must work well in a team environment, as well as independently
- Must have a strong and positive work ethic and follow CNB core values
- Must be flexible and adapt quickly to change
- Ability to multi-task and meet specific performance goals
- Advanced Knowledge of PC functions in a Windows based environment
- Proficient in Excel and Word
- Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
WHAT'S IN IT FOR YOU?
Compensation
- Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
About us
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
See all 8+ Payments Specialist jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Payments Specialist roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Payments Specialist
Match your degree to the role's duties
TN approval hinges on your degree field matching the position's actual functions. A finance or economics degree supports analyst-heavy payments roles, while accounting credentials work better for reconciliation or compliance-focused positions. Mismatches are the most common denial trigger.
Target employers with cross-border payment operations
Fintech companies, international banks, and payment processors regularly sponsor TN workers because their compliance and settlement teams genuinely require the professional-level expertise the TN category demands. Focus your search on employers whose products involve ACH, wire, or card network operations.
Request a support letter that names the TN category
Your employer's offer letter must explicitly state the TN occupational category you're entering under, your specific duties, and your Canadian or Mexican citizenship. A vague letter describing generic finance work is frequently the reason CBP officers ask additional questions at the port of entry.
Use Migrate Mate to find TN-eligible employers
Before applying, confirm that a prospective employer has experience sponsoring work visas. Migrate Mate surfaces employers with recent visa filings, so you can prioritize outreach to companies already familiar with sponsorship processes, reducing the risk of employers who decline after an offer due to unfamiliarity with visa requirements.
Prepare for Mexican nationals' consular appointment timeline
Unlike Canadians who can apply at the port of entry, Mexican professionals need a TN visa stamp from a U.S. consulate before starting work. Factor in consular appointment wait times, which vary significantly by location, when negotiating your start date with your employer.
Negotiate a TN renewal clause into your offer
TN status is granted in three-year increments with no cap on renewals, but your employer must file again each cycle. Confirm during the offer stage that your employer understands renewal obligations and has a process in place before you accept.
Payments Specialist jobs are hiring across the US. Find yours.
Find Payments Specialist JobsPayments Specialist TN Visa: Frequently Asked Questions
Does a Payments Specialist role qualify for TN visa status?
Yes, but the category depends on your specific duties and credentials. Payments Specialist roles focused on financial analysis or economic modeling typically qualify under the Economist category. Roles centered on account reconciliation, audit, or financial reporting may qualify under Accountant. Your employer's offer letter must describe duties that align with the category you're claiming, and your degree must match.
How does TN compare to H-1B for Payments Specialist jobs?
TN is significantly more accessible for Payments Specialists than H-1B. There's no annual lottery, no cap for Canadians, and no lengthy USCIS petition process. Canadians can be approved at a port of entry the same day. The tradeoff is that TN is nonimmigrant by definition and doesn't support dual intent, so it isn't a direct path to a green card the way H-1B sponsorship can be.
How do I find Payments Specialist jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for this search. It filters Payments Specialist roles by employers with recent visa filings, so you're not wasting applications on companies unfamiliar with work visa sponsorship. Standard job boards don't surface sponsorship experience at the employer level, which makes targeting significantly harder without a specialized tool.
Can my employer file my TN application if I'm already in the United States on another visa status?
Yes. If you're already in the U.S. on a valid nonimmigrant status, your employer can file a change of status petition with USCIS to convert you to TN. This avoids a consular appointment but adds processing time. Canadian nationals also have the option to leave and re-enter at a land border or airport to obtain TN status directly from CBP.
What documents should I have ready before my employer files for TN sponsorship?
You'll need your degree credential in the relevant field, official transcripts, and proof of Canadian or Mexican citizenship such as a passport. If your degree is from a non-U.S. institution, a credential evaluation report confirming equivalency to a U.S. bachelor's degree strengthens the application. Your employer prepares the support letter and, for Mexican nationals, the I-129 petition submitted to USCIS before the consular appointment.
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