User Experience Designer Jobs in Massachusetts
User Experience Designer jobs in Massachusetts are in strong demand, with openings concentrated in software and technology, financial services, healthcare, and higher education across seniority levels from junior to principal designer. Boston, Cambridge, and Somerville anchor most of the hiring, where employers like MathWorks, Wayfair, and Mass General Brigham consistently seek user experience designers. Research design, accessibility-focused UX, and enterprise product design are the specialties drawing the most attention from Massachusetts hiring teams. Find a role that fits below and apply directly.
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Showing 5 of 13+ User Experience Designer jobs
Company and benefits
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the team
UKG is building an AI-first suite that helps organizations become great places to work through HR, payroll, workforce management, and culture technology.
You’ll join the team developing Frontline Worker Network, a new UKG-owned network connecting shift and hourly employees with curated services—including financial wellness, health, and everyday essentials—through mobile experiences in the flow of work. You’ll collaborate with UX Research, Product, Engineering, Data, and service partners to shape a new multi-sided experience for workers, employers, and service providers.
About the role
As a Lead Experience Designer, you’ll help take Frontline Worker Network from early concept through launch and continued growth. You’ll turn evolving customer needs and business opportunities into useful, trusted, and accessible experiences for frontline workers.
This is a hands-on design role requiring strong product judgment, systems thinking, and design craft. You’ll balance the needs of multiple audiences, design for the realities of deskless and hourly work, and help the team make thoughtful decisions in an evolving 0-to-1 environment.
In this role, you will:
- Lead end-to-end design across discovery, journey mapping, workflow definition, prototyping, validation, execution, launch, and iteration.
- Design experiences that address the needs of workers, employers, and service partners.
- Make services such as financial wellness, health, and everyday essentials clear, accessible, and trustworthy.
- Design for frontline, deskless, hourly, and mobile-first workers across varied work environments, schedules, and levels of digital access.
- Partner with Product, Engineering, Data, UX Research, and service teams to define opportunities, requirements, trade-offs, and priorities.
- Use research and product analytics to validate concepts and shipped experiences and improve usability, adoption, engagement, and retention.
- Establish interaction patterns and design foundations that can scale as the network adds users, services, and partner integrations.
- Design AI-supported experiences that provide transparency, feedback, user control, and clear system limits.
- Raise the bar for interaction quality, visual craft, accessibility, and consistency through critique, design reviews, shared patterns, and mentorship.
About you
Basic qualifications:
- 8+ years of experience in user experience, product design, or interaction design, including work on complex enterprise products and/or mobile applications.
- Track record of delivering end-to-end design solutions and shaping direction for workflow-heavy or customer-facing experiences.
- Strong product judgment and systems thinking, with the ability to balance customer needs, business goals, and technical constraints.
- Experience using research and product data to guide design decisions and validate outcomes.
- Understanding of accessibility and inclusive product design.
- Experience contributing to shared patterns, reusable frameworks, or design systems.
- Experience designing AI-enabled, adaptive, or other experiences requiring trust, transparency, feedback, and user control.
- Demonstrated use of AI in the design process for exploration, synthesis, prototyping, or execution.
- Strong proficiency with design and prototyping tools, along with the ability to adopt new tools and techniques.
- Excellent storytelling, presentation, and facilitation skills, with the ability to communicate complex ideas and build alignment across disciplines and levels.
- A portfolio demonstrating product thinking, design craft, and influence on outcomes.
- Bachelor’s or master’s degree in human-computer interaction (HCI), design, computer science, or a related field, or equivalent practical experience.
Preferred qualifications:
- Experience designing mobile-first products for deskless, hourly, or frontline worker populations.
- Experience designing for multiple audiences or stakeholder groups, such as workers, employers, and service partners.
- Experience bringing new products, services, or major capabilities from early concepts toward launch, particularly within a 0-to-1 initiative.
- Experience with marketplace, e-commerce, or service-based products that connect users with third-party offerings.
- Experience in financial wellness, financial technology, health, workforce management, human resources, payroll, or related service areas.
- Familiarity with the needs and constraints of frontline work, including varied work environments, schedules, and levels of digital access.
- A portfolio featuring mobile experiences, multi-sided products, or work shaped by evolving user and partner needs.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
Company and benefits
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
About the team
UKG is building an AI-first suite that helps organizations become great places to work through HR, payroll, workforce management, and culture technology.
You’ll join the team developing Frontline Worker Network, a new UKG-owned network connecting shift and hourly employees with curated services—including financial wellness, health, and everyday essentials—through mobile experiences in the flow of work. You’ll collaborate with UX Research, Product, Engineering, Data, and service partners to shape a new multi-sided experience for workers, employers, and service providers.
About the role
As a Lead Experience Designer, you’ll help take Frontline Worker Network from early concept through launch and continued growth. You’ll turn evolving customer needs and business opportunities into useful, trusted, and accessible experiences for frontline workers.
This is a hands-on design role requiring strong product judgment, systems thinking, and design craft. You’ll balance the needs of multiple audiences, design for the realities of deskless and hourly work, and help the team make thoughtful decisions in an evolving 0-to-1 environment.
In this role, you will:
- Lead end-to-end design across discovery, journey mapping, workflow definition, prototyping, validation, execution, launch, and iteration.
- Design experiences that address the needs of workers, employers, and service partners.
- Make services such as financial wellness, health, and everyday essentials clear, accessible, and trustworthy.
- Design for frontline, deskless, hourly, and mobile-first workers across varied work environments, schedules, and levels of digital access.
- Partner with Product, Engineering, Data, UX Research, and service teams to define opportunities, requirements, trade-offs, and priorities.
- Use research and product analytics to validate concepts and shipped experiences and improve usability, adoption, engagement, and retention.
- Establish interaction patterns and design foundations that can scale as the network adds users, services, and partner integrations.
- Design AI-supported experiences that provide transparency, feedback, user control, and clear system limits.
- Raise the bar for interaction quality, visual craft, accessibility, and consistency through critique, design reviews, shared patterns, and mentorship.
About you
Basic qualifications:
- 8+ years of experience in user experience, product design, or interaction design, including work on complex enterprise products and/or mobile applications.
- Track record of delivering end-to-end design solutions and shaping direction for workflow-heavy or customer-facing experiences.
- Strong product judgment and systems thinking, with the ability to balance customer needs, business goals, and technical constraints.
- Experience using research and product data to guide design decisions and validate outcomes.
- Understanding of accessibility and inclusive product design.
- Experience contributing to shared patterns, reusable frameworks, or design systems.
- Experience designing AI-enabled, adaptive, or other experiences requiring trust, transparency, feedback, and user control.
- Demonstrated use of AI in the design process for exploration, synthesis, prototyping, or execution.
- Strong proficiency with design and prototyping tools, along with the ability to adopt new tools and techniques.
- Excellent storytelling, presentation, and facilitation skills, with the ability to communicate complex ideas and build alignment across disciplines and levels.
- A portfolio demonstrating product thinking, design craft, and influence on outcomes.
- Bachelor’s or master’s degree in human-computer interaction (HCI), design, computer science, or a related field, or equivalent practical experience.
Preferred qualifications:
- Experience designing mobile-first products for deskless, hourly, or frontline worker populations.
- Experience designing for multiple audiences or stakeholder groups, such as workers, employers, and service partners.
- Experience bringing new products, services, or major capabilities from early concepts toward launch, particularly within a 0-to-1 initiative.
- Experience with marketplace, e-commerce, or service-based products that connect users with third-party offerings.
- Experience in financial wellness, financial technology, health, workforce management, human resources, payroll, or related service areas.
- Familiarity with the needs and constraints of frontline work, including varied work environments, schedules, and levels of digital access.
- A portfolio featuring mobile experiences, multi-sided products, or work shaped by evolving user and partner needs.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $133,900 to $190,750. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits
UKG will never ask you for a copy of your driver’s license, social security card, or passport during a job inter
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
See All 13 User Experience Designer Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find User Experience Designer JobsUser Experience Designer Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
User Experience Designer Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Massachusetts Employers Look For
The qualifications that appear most often in user experience designer jobs across Massachusetts.
- Portfolio demonstrating end-to-end UX process including research, wireframing, and tested final designs
- Proficiency in Figma, Sketch, or Adobe XD for high-fidelity prototyping and design systems work
- Experience conducting user research through interviews, usability testing, and contextual inquiry
- Bachelor's degree in interaction design, human-computer interaction, graphic design, or a related field
- Ability to translate research findings and data into actionable design decisions for cross-functional teams
- Familiarity with accessibility standards such as WCAG 2.1 and inclusive design practices
User Experience Designer Jobs in Massachusetts: Frequently Asked Questions
How do you become a user experience designer in Massachusetts?
User experience designer is not a licensed profession in Massachusetts, so there is no state board or required credential to practice. Most Massachusetts employers expect a bachelor's degree in interaction design, human-computer interaction, or a related field, or a completed UX bootcamp paired with a strong portfolio. Earning an industry certification such as Google's UX Design Certificate or Nielsen Norman Group credentials can strengthen a candidacy, particularly with Boston's competitive technology and healthcare employers.
How much do user experience designers make in Massachusetts?
User experience designers in Massachusetts earn a median of about $149,320 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $78,470 for the lowest 10% to over $218,270 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire user experience designers in Massachusetts?
Employers hiring user experience designers in Massachusetts right now include Ryan, athenahealth, and UKG, based on current listings on Migrate Mate as of November 2026. Massachusetts's dense mix of technology firms, academic medical centers, and fintech companies means user experience designer openings appear across a wide range of industries beyond consumer software.
Which Massachusetts cities have the most user experience designer jobs?
Boston, Lowell, and Natick have the most user experience designer openings in Massachusetts. Boston and Cambridge dominate because of the concentration of technology companies, biotech firms, and major research hospitals in those cities, while a number of established software and e-commerce employers headquartered in the suburbs generate consistent openings in surrounding communities.
Are there remote user experience designer jobs in Massachusetts?
Yes, and more than most fields. About 78% of user experience designer openings tied to Massachusetts are remote or hybrid as of November 2026, reflecting how well the role translates to distributed work environments. Research and strategy phases of UX work tend to be the most fully remote, while roles tied to physical product design or in-person usability labs typically require some on-site presence.
How can I get hired as a user experience designer in Massachusetts with little or no experience?
The most realistic entry path is building a portfolio of two or three case studies that walk through a full design process, even from self-initiated or volunteer projects. Massachusetts universities and bootcamps produce a large pool of new designers, so candidates who apply to associate or junior UX roles at mid-size software companies in the Boston area, or target UX research coordinator positions at academic medical centers like those affiliated with Harvard or Tufts, tend to get more traction than applying to senior-level postings. Adjacent roles in content design, quality assurance, or product support at Massachusetts technology companies can also serve as stepping stones into UX.
Where can I find and apply to user experience designer jobs in Massachusetts?
You can find and apply to user experience designer jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings. Find roles that fit your experience and location preferences and apply directly to the ones that match.
See All 13 User Experience Designer Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
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