Enterprise Customer Success Visa Sponsorship Jobs in California
Enterprise customer success roles in California attract strong international hiring, particularly across the Bay Area's SaaS and cloud computing sectors. Companies like Salesforce, Adobe, and Workday regularly sponsor visas for enterprise CS talent. Whether you're targeting San Francisco, San Jose, or Los Angeles, California's technology industry offers substantial enterprise customer success opportunities with visa sponsorship.
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Get Access To All JobsThe Company You'll Join
Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence.
Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.
Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital.
For more information about our offices and culture, check out our Carta careers page.
The Team You'll Work With
The Enterprise Customer Success team here at Carta is our most advanced relationship management team, focused on liquidity, NDR, and customer satisfaction. We manage the top 1% of our private customers, with more mature cap tables and complex account configurations. This team is hyper-focused on the health of these valuable customers, and is purely dedicated to their success.
The Problems You'll Solve
- Own the success and health of your assigned clients by developing strategies aimed to increase engagement and mitigate churn
- Become a trusted advisor; develop deep relationships with our most strategic customers by delivering value, sharing best practices and acting as the voice of customer internally
- Drive product adoption and usage of Carta throughout the customer journey, including training customers on Carta's MCP plugins
- Leverage AI fluency to proactively engage with customers at scale. You will build and utilize custom workflows to anticipate customer needs and uncover strategic opportunities within your portfolio
- Lead discovery around private liquidity and IPO advisory to ensure clients are aware of and engaged with our service offerings
- Drive retention and growth among our most valuable customers by understanding their business needs and working with them to develop strategic accounts plans designed to help them succeed
- Maintain a regular cadence of communication with customers; share insights about their adoption trends, engagement, overall health and sentiment
- Marshall resources internally as needed to resolve customer issues; proactively identify areas of risk and develop plans to address these needs
- Collaborate with R&D and Customer Support teams to resolve issues and share customer feedback in an ongoing effort to improve our product
- Leverage technology to proactively engage with customers at scale regarding Carta's value and upcoming renewals
- Use the above to identify liquidity opportunities aligned with the customer's life cycle and collaborate with cross-functional teams to engage the customer with our services
The Impact You'll Have
By building strong relationships with our Late Stage Private customers, you will be helping to secure our future pipeline for private and public liquidity opportunities, and drive strategic value for a key segment of Carta customers.
About You
We're looking for customer-centric, organized professionals, who know how to work in a dynamic environment with multiple priorities. Cross-departmental collaboration and communication is critical to success in the role, and efficient time management is essential as well. In addition, we're prioritizing:
- Strong verbal and written communicator who can break down complex concepts
- Experienced negotiator with high EQ who has managed large renewals working with procurement teams, procurement vendors, and finance professionals
- Proven ability to build and manage relationships, preferably in a SaaS environment, balancing the client and Carta goals
- Beyond standard SaaS platforms, you possess a strong fluency in modern AI systems. You are comfortable navigating technical environments (CLIs, APIs, MCPs) to build creative solutions that help you better understand and serve complex enterprise accounts
- Diplomacy, tact, and poise under pressure, and a high tolerance for ambiguity
- Prior experience working in venture capital or private equity space is a plus
- Problem solver with a growth mindset who is proactive, action-oriented, and attentive to detail. You view AI not just as a chatbot, but as a workflow engine, and are comfortable navigating advanced AI systems to maximize your impact
- Experience working with any customer success platforms such as Gainsight, Catalyst, Client Success, or Churn Zero
- Adaptability in the midst of shifting priorities
- Exposure to complex product offerings is a plus
- Willingness to take CEP exams if not already certified
Salary
We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.
Carta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is:
- Up to $153,000 - $181,000 SF and NY
Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.
Disclosures:
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.
The Company You'll Join
Carta connects founders, investors, and limited partners through world-class software, purpose-built for everyone in venture capital, private equity and private credit. Trusted by 65,000+ companies in 160+ countries, Carta's platform of software and services lays the groundwork so you can build, invest, and scale with confidence.
Carta's Fund Administration platform supports 9,000+ funds and SPVs, representing nearly $185B in assets under management, with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune, Forbes, Fast Company, Inc. and Great Places to Work, Carta is shaping the future of private market infrastructure.
Together, Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions don't work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Carta's software for the Office of the Fund CFO does just that - it's a new category of software to make private markets look more like public markets - a connected ERP for private capital.
For more information about our offices and culture, check out our Carta careers page.
The Team You'll Work With
The Enterprise Customer Success team here at Carta is our most advanced relationship management team, focused on liquidity, NDR, and customer satisfaction. We manage the top 1% of our private customers, with more mature cap tables and complex account configurations. This team is hyper-focused on the health of these valuable customers, and is purely dedicated to their success.
The Problems You'll Solve
- Own the success and health of your assigned clients by developing strategies aimed to increase engagement and mitigate churn
- Become a trusted advisor; develop deep relationships with our most strategic customers by delivering value, sharing best practices and acting as the voice of customer internally
- Drive product adoption and usage of Carta throughout the customer journey, including training customers on Carta's MCP plugins
- Leverage AI fluency to proactively engage with customers at scale. You will build and utilize custom workflows to anticipate customer needs and uncover strategic opportunities within your portfolio
- Lead discovery around private liquidity and IPO advisory to ensure clients are aware of and engaged with our service offerings
- Drive retention and growth among our most valuable customers by understanding their business needs and working with them to develop strategic accounts plans designed to help them succeed
- Maintain a regular cadence of communication with customers; share insights about their adoption trends, engagement, overall health and sentiment
- Marshall resources internally as needed to resolve customer issues; proactively identify areas of risk and develop plans to address these needs
- Collaborate with R&D and Customer Support teams to resolve issues and share customer feedback in an ongoing effort to improve our product
- Leverage technology to proactively engage with customers at scale regarding Carta's value and upcoming renewals
- Use the above to identify liquidity opportunities aligned with the customer's life cycle and collaborate with cross-functional teams to engage the customer with our services
The Impact You'll Have
By building strong relationships with our Late Stage Private customers, you will be helping to secure our future pipeline for private and public liquidity opportunities, and drive strategic value for a key segment of Carta customers.
About You
We're looking for customer-centric, organized professionals, who know how to work in a dynamic environment with multiple priorities. Cross-departmental collaboration and communication is critical to success in the role, and efficient time management is essential as well. In addition, we're prioritizing:
- Strong verbal and written communicator who can break down complex concepts
- Experienced negotiator with high EQ who has managed large renewals working with procurement teams, procurement vendors, and finance professionals
- Proven ability to build and manage relationships, preferably in a SaaS environment, balancing the client and Carta goals
- Beyond standard SaaS platforms, you possess a strong fluency in modern AI systems. You are comfortable navigating technical environments (CLIs, APIs, MCPs) to build creative solutions that help you better understand and serve complex enterprise accounts
- Diplomacy, tact, and poise under pressure, and a high tolerance for ambiguity
- Prior experience working in venture capital or private equity space is a plus
- Problem solver with a growth mindset who is proactive, action-oriented, and attentive to detail. You view AI not just as a chatbot, but as a workflow engine, and are comfortable navigating advanced AI systems to maximize your impact
- Experience working with any customer success platforms such as Gainsight, Catalyst, Client Success, or Churn Zero
- Adaptability in the midst of shifting priorities
- Exposure to complex product offerings is a plus
- Willingness to take CEP exams if not already certified
Salary
We are hiring for multiple levels and locations, so final offers may vary from the amounts listed based on geography, experience and expertise, and other factors.
Carta's compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is:
- Up to $153,000 - $181,000 SF and NY
Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.
Disclosures:
We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the talent partner via email.
Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
For information on our data privacy policies, see Privacy, CA Candidate Privacy, and Brazil Transparency Report.
Please note that all official communications from us will come from an @carta.com or @carta-external.com domain. Report any contact from unapproved domains to security@carta.com.
Enterprise Customer Success Job Roles in California
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Search Enterprise Customer Success Jobs in CaliforniaEnterprise Customer Success Jobs in California: Frequently Asked Questions
Which companies sponsor visas for enterprise customer success roles in California?
California's enterprise software companies are among the most active H-1B visa sponsors for customer success roles. Salesforce, Adobe, ServiceNow, Workday, and Zendesk have consistent sponsorship histories for enterprise CS positions. Larger cloud infrastructure companies including Google and Oracle also hire internationally for these roles. Sponsorship decisions are made case by case based on role qualifications and business need.
Which visa types are most common for enterprise customer success roles in California?
The H-1B is the most common visa for enterprise customer success positions in California, typically requiring a bachelor's degree in a field such as business, computer science, or a related discipline. Candidates with Canadian or Mexican citizenship may qualify for TN visa status under the USMCA. Australians may be eligible for the E-3 visa. Those with extraordinary ability in the field may explore the O-1 visa.
Which cities in California have the most enterprise customer success sponsorship jobs?
San Francisco and San Jose account for the largest share of enterprise customer success sponsorship roles in California, driven by the concentration of SaaS, cloud, and enterprise software companies in the Bay Area. Los Angeles has a growing technology sector with increasing CS hiring. San Diego also sees demand from cybersecurity and life sciences software companies that employ enterprise customer success teams.
How to find enterprise customer success visa sponsorship jobs in California?
Migrate Mate is built specifically for international job seekers looking for visa sponsorship roles, making it a practical starting point for enterprise customer success jobs in California. You can filter by role and state to see California-specific openings at companies with documented sponsorship activity. This saves significant time compared to manually researching which California employers are open to sponsoring international candidates for CS positions.
Are there any California-specific considerations for enterprise customer success visa sponsorship?
California's prevailing wage requirements under H-1B rules reflect the state's high cost of living, meaning employers must pay wages meeting Department of Labor benchmarks for the specific region and role level. The Bay Area and Los Angeles metro areas each have distinct prevailing wage tiers. California also has strong worker protection laws that apply regardless of visa status, covering areas like paid sick leave and anti-discrimination protections.
What is the prevailing wage for sponsored enterprise customer success jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.