Enterprise Customer Success Visa Sponsorship Jobs in Florida
Florida's enterprise customer success market spans Miami's Latin American-focused tech firms, Orlando's SaaS and hospitality technology companies, and Tampa's growing fintech sector. Major employers including Salesforce, Cisco, and Chewy have Florida operations hiring at the enterprise level. Visa sponsorship is available, though competitive across these metros.
Find Enterprise Customer Success JobsOverview
Showing 5 of 60+ Enterprise Customer Success Jobs in Florida with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 60+ Enterprise Customer Success Jobs in Florida with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Enterprise Customer Success Jobs in Florida with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.
ROLE AND RESPONSIBILITIES
As a Scaled Enterprise CSM, you will manage a portfolio of $2M across 200–400 small enterprise accounts, sitting within our senior-level Account Director organization. These accounts represent significant expansion potential and require a blend of scaled, data-driven engagement with the executive presence and polish needed to hold their own with stakeholders at large, complex organizations.
What you’ll do:
- Manage a portfolio of $2M across 200+ enterprise accounts, partnering closely with Account Directors to drive retention, adoption, and expansion.
- Serve as a credible point of contact for executive stakeholders at enterprise organizations, delivering clear and polished communication across digital and live channels.
- Leverage customer health signals, usage data, and lifecycle insights to proactively identify risk, prioritize outreach, and uncover growth opportunities within your book.
- Design and execute scalable success motions — automated lifecycle campaigns, onboarding journeys, webinars, and office hours — tailored to the needs of a high-volume, high-potential account segment.
- Deliver targeted 1:1 engagement at critical lifecycle moments, including onboarding milestones, executive check-ins, risk mitigation, and expansion conversations.
- Identify early indicators of churn or stalled adoption and deploy data-driven interventions to remove blockers and accelerate time to value.
- Collaborate with Account Directors, RevOps, Product, Marketing, and Support to align on account strategy and improve the overall customer journey.
- Experiment with automation, AI tools, and scalable workflows to improve how we engage and support a large, distributed customer base.
- Analyze engagement metrics and product usage patterns to continuously refine success programs and drive measurable outcomes across your portfolio.
BASIC QUALIFICATIONS
About you:
- 3+ years of experience in Customer Success, Account Management, or a customer-facing role, preferably with exposure to enterprise or complex accounts.
- Comfortable engaging with senior business stakeholders, including C-suite and VP-level executives at large organizations — you communicate with confidence, clarity, and polish.
- Experienced working with data and analytics to inform decisions, prioritize engagement, and identify risk and opportunity across a large account base.
- Familiar with customer success platforms, CRM tools, and automation systems (e.g., Gainsight, Salesforce, Outreach, Gong) and eager to apply them at scale.
- Exposure to an industrial or operational environment is a plus (e.g., manufacturing, facilities, engineering, or frontline workforce teams).
- Curious about automation and AI and motivated to find smarter, more scalable ways to engage and support customers.
- Highly organized and process-driven, with the ability to manage multiple programs and a large portfolio simultaneously without dropping the ball.
- Strong analytical and problem-solving skills — you translate data into insight and insight into action.
- Passionate about customer outcomes and energized by the opportunity to build scalable programs that make a real impact.
PREFERRED QUALIFICATIONS
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where you’ll work alongside people across the globe who reflect the MaintainX values: Smart, Humble, Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated.
About us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
INTRODUCTION
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.
ROLE AND RESPONSIBILITIES
As a Scaled Enterprise CSM, you will manage a portfolio of $2M across 200–400 small enterprise accounts, sitting within our senior-level Account Director organization. These accounts represent significant expansion potential and require a blend of scaled, data-driven engagement with the executive presence and polish needed to hold their own with stakeholders at large, complex organizations.
What you’ll do:
- Manage a portfolio of $2M across 200+ enterprise accounts, partnering closely with Account Directors to drive retention, adoption, and expansion.
- Serve as a credible point of contact for executive stakeholders at enterprise organizations, delivering clear and polished communication across digital and live channels.
- Leverage customer health signals, usage data, and lifecycle insights to proactively identify risk, prioritize outreach, and uncover growth opportunities within your book.
- Design and execute scalable success motions — automated lifecycle campaigns, onboarding journeys, webinars, and office hours — tailored to the needs of a high-volume, high-potential account segment.
- Deliver targeted 1:1 engagement at critical lifecycle moments, including onboarding milestones, executive check-ins, risk mitigation, and expansion conversations.
- Identify early indicators of churn or stalled adoption and deploy data-driven interventions to remove blockers and accelerate time to value.
- Collaborate with Account Directors, RevOps, Product, Marketing, and Support to align on account strategy and improve the overall customer journey.
- Experiment with automation, AI tools, and scalable workflows to improve how we engage and support a large, distributed customer base.
- Analyze engagement metrics and product usage patterns to continuously refine success programs and drive measurable outcomes across your portfolio.
BASIC QUALIFICATIONS
About you:
- 3+ years of experience in Customer Success, Account Management, or a customer-facing role, preferably with exposure to enterprise or complex accounts.
- Comfortable engaging with senior business stakeholders, including C-suite and VP-level executives at large organizations — you communicate with confidence, clarity, and polish.
- Experienced working with data and analytics to inform decisions, prioritize engagement, and identify risk and opportunity across a large account base.
- Familiar with customer success platforms, CRM tools, and automation systems (e.g., Gainsight, Salesforce, Outreach, Gong) and eager to apply them at scale.
- Exposure to an industrial or operational environment is a plus (e.g., manufacturing, facilities, engineering, or frontline workforce teams).
- Curious about automation and AI and motivated to find smarter, more scalable ways to engage and support customers.
- Highly organized and process-driven, with the ability to manage multiple programs and a large portfolio simultaneously without dropping the ball.
- Strong analytical and problem-solving skills — you translate data into insight and insight into action.
- Passionate about customer outcomes and energized by the opportunity to build scalable programs that make a real impact.
PREFERRED QUALIFICATIONS
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A work culture where you’ll work alongside people across the globe who reflect the MaintainX values: Smart, Humble, Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated.
About us
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Enterprise Customer Success Job Roles in Florida
See all 60+ Enterprise Customer Success Jobs in Florida
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Enterprise Customer Success Jobs in FloridaEnterprise Customer Success Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for enterprise customer success roles in Florida?
Technology companies with Florida offices are the most active sponsors for enterprise customer success roles. Salesforce, Cisco, and Chewy have hired enterprise-level customer success professionals in Florida and have established visa sponsorship programs. Larger enterprise software vendors and SaaS companies with regional headquarters in Miami, Tampa, or Orlando tend to sponsor more frequently than smaller startups or regional firms.
Which visa types are most common for enterprise customer success roles in Florida?
The H-1B visa is the most common visa for enterprise customer success roles in Florida, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, information technology, or communications. Candidates already holding L-1B or O-1 visa status occasionally transfer into customer success roles. Australians may pursue the E-3 visa as an alternative to H-1B visa, which has no lottery requirement.
Which cities in Florida have the most enterprise customer success sponsorship jobs?
Miami leads Florida for enterprise customer success sponsorship activity, particularly at companies serving Latin American enterprise clients where bilingual professionals are valued. Tampa has grown significantly as a fintech and SaaS hub, with firms like Syniverse and WEX operating there. Orlando attracts enterprise customer success hiring through its hospitality technology and simulation software sectors. Jacksonville has a smaller but emerging presence driven by financial services firms.
How to find enterprise customer success visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it the most direct way to find enterprise customer success roles in Florida that will support an H-1B, E-3 visa, or other work visa. You can filter by state and role type to surface Florida-specific openings at companies with active sponsorship histories. Checking employer LCA filings through the Department of Labor's public disclosure data can also help verify sponsorship activity for specific companies.
Are there any Florida-specific considerations for enterprise customer success visa sponsorship candidates?
Florida has no state income tax, which affects how employers structure compensation benchmarks relative to DOL prevailing wage requirements for H-1B petitions. Miami's concentration of multinational companies means bilingual Spanish-English candidates often find more enterprise customer success openings than in other Florida metros. Florida also lacks a dominant single-university talent pipeline, so employers draw nationally and internationally, which can make them more open to sponsoring international candidates.
What is the prevailing wage for sponsored enterprise customer success jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.