Customer Success Consultant Visa Sponsorship Jobs in Colorado
Customer success consultant roles in Colorado are concentrated in Denver's growing tech corridor, with companies like Zoom, Salesforce, and Arrow Electronics regularly hiring for these positions. The state's expanding SaaS and cloud services sector drives consistent demand, making Colorado one of the more active markets outside the coasts for sponsored customer success roles.
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Get Access To All JobsABOUT THE ROLE:
As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The Client Associate acts as the liaison between clients and cross-functional internal teams, such as service delivery partners, eligibility coordinators, and benefits specialists. Excellent communication skills are required to ensure we understand our clients' needs and can build long-lasting, mutually beneficial relationships with our key business stakeholders.
Client Success Associates will establish and maintain professional relationships with clients, which will include face-to-face/virtual meetings, effective written and telephonic communication, active listening, and comprehension skills. Additionally, Client Success Associates maintain high-level client service by executing accuracy, responsiveness, reliability, and professionalism in all interactions. Client Success Associates will demonstrate excellent client service through resourcefulness and a high level of initiative. Responsibilities will include managing the resolution status of routine to complex requests related to our clients' business requirements.
WHAT YOU'LL DO:
- Issue Tracking and Resolution – Engaging internal departments/tools and client resources, such as submitting data analytic tickets and analyzing prebuilt reporting dashboards, to resolve outstanding operational issues, while providing meaningful updates to the client.
- Driving Practical & Creative Solutions – Critically thinking about complex situations to find optimal outcomes.
- Engaging Appropriate Resources – Discuss information at varying degrees of complexity and at varying stages of progression, and engage internal or client resources that are best appropriate to drive issue resolution.
- Work Within Deadlines and Client Guarantees – Drive to resolution promptly and ensure all Client Performance Guarantees are met.
WHO YOU ARE:
- A bachelor's degree is required.
- A minimum of 3 years of work experience. Experience in healthcare is a plus.
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills.
- Working knowledge of Excel and other Microsoft Office applications.
- Ability to analyze, interpret, and develop solutions effectively.
- Ability to work independently within a fast-paced environment with quick turnarounds.
- Strong attention to detail and follow-through.
COMPENSATION: $64,000 - $80,000 annually, in addition to bonus and equity
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a "yes, and" mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
ABOUT THE ROLE:
As a Client Success Associate, you are the client's primary point of contact for day-to-day operational matters and are responsible for overseeing these tasks through resolution. The Client Associate acts as the liaison between clients and cross-functional internal teams, such as service delivery partners, eligibility coordinators, and benefits specialists. Excellent communication skills are required to ensure we understand our clients' needs and can build long-lasting, mutually beneficial relationships with our key business stakeholders.
Client Success Associates will establish and maintain professional relationships with clients, which will include face-to-face/virtual meetings, effective written and telephonic communication, active listening, and comprehension skills. Additionally, Client Success Associates maintain high-level client service by executing accuracy, responsiveness, reliability, and professionalism in all interactions. Client Success Associates will demonstrate excellent client service through resourcefulness and a high level of initiative. Responsibilities will include managing the resolution status of routine to complex requests related to our clients' business requirements.
WHAT YOU'LL DO:
- Issue Tracking and Resolution – Engaging internal departments/tools and client resources, such as submitting data analytic tickets and analyzing prebuilt reporting dashboards, to resolve outstanding operational issues, while providing meaningful updates to the client.
- Driving Practical & Creative Solutions – Critically thinking about complex situations to find optimal outcomes.
- Engaging Appropriate Resources – Discuss information at varying degrees of complexity and at varying stages of progression, and engage internal or client resources that are best appropriate to drive issue resolution.
- Work Within Deadlines and Client Guarantees – Drive to resolution promptly and ensure all Client Performance Guarantees are met.
WHO YOU ARE:
- A bachelor's degree is required.
- A minimum of 3 years of work experience. Experience in healthcare is a plus.
- Excellent organizational and time management skills.
- Excellent written and verbal communication skills.
- Working knowledge of Excel and other Microsoft Office applications.
- Ability to analyze, interpret, and develop solutions effectively.
- Ability to work independently within a fast-paced environment with quick turnarounds.
- Strong attention to detail and follow-through.
COMPENSATION: $64,000 - $80,000 annually, in addition to bonus and equity
Compensation offered will be determined by geographic location, experience, and qualifications.
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:
1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.
2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.
3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a "yes, and" mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.
4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.
5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.
Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.
Customer Success Consultant Job Roles in Colorado
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Search Customer Success Consultant Jobs in ColoradoCustomer Success Consultant Jobs in Colorado: Frequently Asked Questions
Which companies sponsor visas for customer success consultants in Colorado?
Denver-based and Colorado-headquartered tech firms are the most active sponsors for customer success consultant roles. Companies like Salesforce, Zoom, Arrow Electronics, and Zayo Group have filed H-1B visa Labor Condition Applications for customer-facing technical roles in the state. Enterprise software and cloud infrastructure companies tend to sponsor more consistently than startups, which often lack the legal infrastructure to support visa petitions.
Which visa types are most common for customer success consultant roles in Colorado?
The H-1B is the most commonly used visa for customer success consultants in Colorado, provided the role requires a bachelor's degree in a specific field such as computer science, information systems, or business. The L-1B is an option for intracompany transfers with specialized knowledge. Australian citizens working in client-facing technical roles may also qualify for the E-3 visa, which has no lottery.
Which cities in Colorado have the most customer success consultant sponsorship jobs?
Denver accounts for the large majority of customer success consultant sponsorship activity in Colorado, driven by its concentration of SaaS companies and enterprise tech offices. Boulder has a secondary cluster, particularly around software and data analytics firms. Colorado Springs sees some activity from defense-adjacent technology companies, though sponsorship there is less common for customer success roles specifically.
How to find customer success consultant visa sponsorship jobs in Colorado?
Migrate Mate filters job listings specifically by visa sponsorship willingness, making it easier to identify Colorado employers actively open to sponsoring customer success consultants. Rather than sorting through hundreds of postings manually, you can search by role and state to surface companies that have a documented history of sponsoring work visas for customer-facing positions in Colorado's tech sector.
Are there any Colorado-specific considerations for customer success consultant visa sponsorship?
Colorado's Equal Pay for Equal Work Act requires employers to disclose pay ranges in job postings, which gives visa applicants clearer information when assessing whether a role meets H-1B prevailing wage requirements before applying. The state's pipeline of graduates from the University of Colorado and Colorado State University also means competition for sponsored roles can be meaningful, particularly at mid-market software companies in the Denver metro.
What is the prevailing wage for sponsored customer success consultant jobs in Colorado?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.