Customer Success Consultant Visa Sponsorship Jobs in Colorado

INTRODUCTION

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

JOB DESCRIPTION

Solution Consultant is strategic to Vertafore in many ways. You will be at the forefront of the innovative products Vertafore brings to the Agency market. You will join a dynamic team of consultants and engineers who come from diverse backgrounds including sales, consulting, and technology with the ideal candidate combining all these skills to crisply articulate the value of the Vertafore solutions to our customers.

The Solution Consulting team is an integral part of the sales team and advises our customers on considering new solutions and how to achieve the maximum value of the existing tech stack. A successful pre-sales technical consultant prepares diligently to understand the customer’s business and presents solutions that drive growth. It is all about value and working in a team that strives to be the best they can be and exceed our customers’ expectations with industry and technology knowledge.

CORE REQUIREMENTS AND RESPONSIBILITIES:

Essential job functions included but are not limited to the following:

• Be the industry subject matter expert
• Willing to learn advanced presentation skills including ability to sell value over feature function
• Ability to learn new products, technology concepts, and best practice in a brief period of time
• Well-rounded presentation, technical, and business skills
• Insurance industry knowledge preferred, but not mandatory
• Articulate and polished in how they conduct presentations and discovery sessions with customers
• Ability to uncover value through the discovery process and align with the solutions Vertafore has to offer
• Work in a team environment with sales team members in a supporting role to the assigned sales team
• Other duties as assigned

WHY VERTAFORE IS THE PLACE FOR YOU: Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

WHY VERTAFORE IS THE PLACE FOR YOU: US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
• PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
• Health Care FSA
• Dental & Vision FSA
• Dependent Care FSA
• Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plan & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

THE PROFESSIONAL SERVICES (PS) AND CUSTOMER SUCCESS (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

THE VERTAFORE INCENTIVE PLAN (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

COMMISSION PLANS are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com

Just a note, this contact information is for accommodation requests only.

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to think “outside of the box” and have the technical aptitude for building specific use case examples
• Experience utilizing Microsoft Office suite (Excel, Word, PowerPoint)
• Technical experience with Vertafore solutions, Software as a Service (SaaS) solutions and/or hosted solutions
• Able to perform and present in high stress situations
• Strong knowledge of business analysis techniques and processes
• Knowledge of various operating systems, computer hardware and software
• Ability to learn new products, technology concepts, and best practice in a brief period

QUALIFICATIONS

• 1-2 + years pre-sales or consulting experience in software or related field
• Insurance experience preferred
• Bachelor’s Degree preferred or equivalent experience

ADDITIONAL REQUIREMENTS AND DETAILS:

• Travel required up to 20% of the time.
• Ability to work remote with a stable internet connection on an as needed basis
• Located and working from an office location (when required)
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.