Customer Success Consultant Visa Sponsorship Jobs in Maryland
Maryland's customer success consultant market is anchored by federal contractors, cybersecurity firms, and SaaS companies concentrated in Bethesda, Rockville, and Baltimore. Employers like Leidos, Booz Allen Hamilton, and various health IT companies regularly hire for this role. Many have sponsored H-1B visas where positions meet specialty occupation requirements.
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Description
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.
Summary:
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
- Attract, hire, develop, inspire, and retain top talent including the store leadership team (SLT).
- Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates through effective and fair leadership.
- Responsible for owning and delegating leadership tasks to address customer experience, vendor relationship, or maintenance issues.
- Partner with the SLT to support action plans that improve results and ensure effective execution of operational activities.
- Implement and sustain floorset direction to optimize the business and bring the product story to life.
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
- Set the direction and goals for the day/shift when associates arrive for work.
- Provide individual and team performance feedback.
- Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
- Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
- Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
- Train, coach, reward, and motivate associates to improve selling and the customer experience.
- Reinforce selling expectations, performance, results, and accountability with all associates.
- All store positions require constant physical activity, including standing, walking, reaching, and lifting.
- Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store.
- Associates should be able to lift 10 pounds consistently and up to 50 pounds.
- Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
- Maintain our values, policies, and procedures.
Qualifications
- Proven experience delivering sales, exceptional customer experience, and operational results in a fast-paced environment.
- 2+ years of experience in a manager role, preferably in a retail setting.
- Thrives in a customer-first based retail environment.
- Ability to foster a customer-focused selling culture.
- Passion for attracting, developing, and retaining top talent.
- Effective communication skills, being open to feedback, and the ability to adapt quickly.
- Ability to provide in-the-moment coaching to associates.
- Ability to de-escalate store and customer situations effectively.
- Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education:
High school diploma, GED certificate, or Relevant Work Experience.
Core Competencies
- Lead with Curiosity & Humility
- Build High Performing Teams for Today & Tomorrow
- Influence & Inspire with Vision & Purpose
- Observe, Engage & Connect
- Strive to Achieve Operational Excellence
- Deliver Business Results
Benefits
Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:
- Robust medical, dental, vision and pharmacy coverage.
- On-demand access to your earned wages through DailyPay.
- 401k with company match and Associate Stock Purchase program with discount.
- No-cost mental health and well-being support through our Employee Assistance Program (EAP).
- Paid time off, paid parental leave and access to family building benefits.
- Home, auto and pet insurance and a complimentary Care.com subscription.
- Advance your education with tuition reimbursement or tuition-free courses through Guild, along with scholarship opportunities for you and your dependents.
- Performance-based sales bonus program for store leadership positions.
- Enjoy a 40% merchandise discount and qualify for free products so you can experience and share the brand you love.
- Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Washington Fair Chance Act Guide
We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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Customer Success Consultant Job Roles in Maryland
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Search Customer Success Consultant Jobs in MarylandCustomer Success Consultant Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for customer success consultants in Maryland?
Federal contractors and technology firms are among the most active sponsors in Maryland. Companies such as Leidos, Booz Allen Hamilton, Perspecta, and various health IT and cybersecurity SaaS vendors based in the I-270 technology corridor have filed H-1B petitions for customer-facing consultant roles. Sponsorship is more common when the position requires a specific technical or analytical degree rather than a generalist background.
Which visa types are most common for customer success consultant roles in Maryland?
The H-1B is the most frequently used visa for customer success consultants in Maryland, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field such as computer science, information systems, or business analytics. Candidates already holding L-1 visa intracompany transferee status or TN visa status (for Canadians and Mexicans) may also find opportunities with Maryland employers who prefer to avoid the H-1B lottery.
Which cities in Maryland have the most customer success consultant sponsorship jobs?
Bethesda and Rockville, along the I-270 technology corridor in Montgomery County, concentrate the largest share of customer success consultant roles tied to federal IT and health tech. Baltimore is a secondary hub, particularly for cybersecurity and healthcare SaaS companies. Columbia and Annapolis also have employer clusters, especially firms serving government and financial services clients in the mid-Atlantic region.
How to find customer success consultant visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify Maryland employers actively hiring customer success consultants who are open to sponsoring international candidates. Rather than sorting through general job boards, you can browse roles already tagged for sponsorship, focusing your search on the Bethesda, Rockville, and Baltimore markets where hiring activity for this position is highest.
Are there any state-specific considerations for customer success consultant sponsorship in Maryland?
Maryland's heavy concentration of federal contractors means many customer success consultant roles may require security clearances or U.S. citizenship, which effectively removes them from sponsorship consideration. Focus your search on commercial SaaS, health IT, and cybersecurity vendors operating in the private sector. The University of Maryland and Johns Hopkins also generate a pipeline of international graduates who pursue customer success roles with Maryland tech employers through OPT before seeking H-1B sponsorship.
What is the prevailing wage for sponsored customer success consultant jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.