Clinical Trial Associate Visa Sponsorship Jobs in Florida

Clinical Trial Recruitment Coordinator

Encore Medical Research of Boynton Beach LLC

Boynton Beach, FL

Full-Time | On-Site | Monday–Friday
Bilingual English/Spanish Strongly Preferred

About Encore Medical Research

Encore Medical Research is a fast-growing, multi-site clinical research organization with locations across South Florida. Our Boynton Beach site is expanding, and we are looking for an experienced Clinical Trial Recruitment Coordinator to support patient recruitment, retention, outreach, and front desk operations.

This is a key role for our site. The right person must be comfortable speaking with patients, handling a high volume of calls, following up consistently, managing leads, supporting social media outreach, and helping convert interested candidates into qualified study participants.

This position will work under the direction of the Project Manager and the Director of Recruitment and Retention.

Position Summary

The Clinical Trial Recruitment Coordinator will be responsible for identifying, contacting, pre-screening, and following up with potential clinical trial participants. This role requires strong communication skills, excellent phone presence, persistence, organization, and the ability to build trust quickly with patients.

We are looking for someone with experience in clinical trial recruitment, phone sales, call center operations, customer service, BDC, or patient engagement. Prior experience in a car dealership BDC department is highly valued because this role requires similar skills: fast follow-up, lead tracking, high call volume, appointment setting, and strong conversion ability.

This person will also assist with front desk activities and patient-facing support as needed.

Key Responsibilities

• Contact potential study participants by phone, text, email, and other approved communication methods
• Conduct initial phone pre-screening based on study-specific criteria
• Schedule qualified candidates for screening visits
• Follow up consistently with leads, missed calls, no-shows, and pending patients
• Maintain organized recruitment logs and lead tracking systems
• Support patient retention efforts through reminders and follow-up communication
• Assist with social media outreach and engagement for clinical trial recruitment
• Help manage or support site social media pages and recruitment campaigns
• Communicate study opportunities clearly and professionally to potential participants
• Work closely with CRCs, investigators, site leadership, and recruitment management
• Assist with front desk duties, including greeting patients, answering phones, confirming appointments, and supporting patient flow
• Escalate patient questions to clinical staff when appropriate
• Maintain confidentiality and follow HIPAA, GCP, and site SOPs
• Support recruitment events, community outreach, and patient engagement initiatives when needed

What This Role Requires

This is not a passive administrative role. We need someone who can work leads aggressively but professionally, stay organized, and keep the recruitment pipeline moving.

The right candidate should be able to:

• make a high volume of outbound calls
• build rapport quickly
• explain study opportunities clearly
• overcome hesitation without pressuring patients
• document every interaction accurately
• follow up until there is a clear outcome
• schedule patients efficiently
• communicate well with the clinical team
• keep patient experience and compliance at the center of the process

Required Qualifications

• Minimum 5 years of experience in phone sales, call center, customer service, patient recruitment, BDC, or similar high-volume communication role
• Experience recruiting patients for clinical trials preferred
• Experience managing or working with social media pages preferred
• Familiarity with medical terminology required
• Strong phone communication and follow-up skills
• Excellent organization and attention to detail
• Comfortable working with lead tracking systems, spreadsheets, and basic office software
• Ability to handle a fast-paced, high-volume environment
• Professional, reliable, and patient-focused
• Ability to work full-time on site in Boynton Beach, Florida

Preferred Qualifications

• Prior clinical trial recruitment experience
• Prior Clinical Research Coordinator experience preferred, but not required
• Previous experience in a car dealership BDC department strongly preferred
• Bilingual English/Spanish preferred
• Experience with social media outreach, Facebook pages, Instagram, community groups, or digital lead generation
• Experience with medical offices, healthcare call centers, or patient scheduling
• Knowledge of HIPAA, GCP, or clinical research operations

Ideal Candidate

The ideal candidate is a strong communicator with the drive of a sales professional and the professionalism of a healthcare team member.

We want someone who understands that recruitment is not just answering the phone. It is follow-up, trust-building, organization, urgency, and consistency. The right person will know how to work a lead pipeline, keep patients engaged, and help the site meet enrollment goals while maintaining compliance and excellent patient experience.

Why Join Encore

• Growing multi-site clinical research organization
• Busy pipeline of active and upcoming studies
• Opportunity to work directly with experienced research leadership
• Strong support from project management, recruitment, and clinical operations
• Professional environment focused on quality, compliance, and enrollment performance
• Opportunity for growth within the organization

Schedule

Full-time, Monday through Friday, on site.

How to Apply

Please submit your resume for immediate consideration. Candidates with clinical trial recruitment, BDC, call center, phone sales, customer service, or healthcare scheduling experience are encouraged to apply.

Pay: From $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location: In person