Customer Support Engineer Visa Sponsorship Jobs in Florida
Florida's customer support engineer market spans Miami's fintech and e-commerce companies, Tampa's growing SaaS sector, and Orlando's tech and hospitality-technology firms. Employers like Chewy, Ultimate Kronos Group, and Citrix have sponsored engineers in technical support roles across the state, making Florida a practical target for international candidates seeking visa sponsorship.
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INTRODUCTION
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Senior Implementation Engineer
What does a successful Senior Implementation Engineer do at Fiserv?
A successful Senior Implementation Engineer at Fiserv delivers solutions for complex business challenges using Finxact Core APIs and technical capabilities. This role advises clients on integration strategy, implementation, onboarding, and best practices to support successful outcomes. You will also collaborate with clients, partners, and internal teams to drive adoption and support success across the implementation lifecycle.
What you will do?
- Build and maintain deep expertise in Finxact technology and architecture to develop, manage, and support solutions that use Finxact Core APIs and related technical features.
- Partner with clients to solve complex business problems, troubleshoot issues, provide guidance on integration models and workflows, and advise on integrating third-party vendors into the Finxact ecosystem.
- Communicate complex technical concepts clearly to clients, ecosystem partners, and internal teams to support product adoption and serve as a subject matter expert on APIs and integration points.
- Support end-to-end client implementations by participating in technical design, analyzing application, ecosystem, people, process, and technology requirements, and providing training, onboarding, product feedback, and client support.
- Develop and code core functionality and interfaces, participate in test execution and documentation, and assist with deployment activities for client implementations.
What you must have?
- 6+ years of professional experience in API and software development.
- 2+ years of programming experience in functional, imperative, or object-oriented languages.
- 1+ role supporting clients directly in a financial software or technical implementation environment.
- Bachelor’s degree in computer science, engineering, or a related field, or 1 equivalent combination of education, work, and military experience.
What would be nice to have?
- 1+ year of experience in the financial services industry.
- 1+ year of experience programming in Golang.
- 3+ demonstrated strengths across communication, collaboration, problem-solving, and accountability.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Customer Support Engineer Job Roles in Florida
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Search Customer Support Engineer Jobs in FloridaCustomer Support Engineer Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer support engineers in Florida?
Florida-based technology employers with a track record of H-1B visa sponsorship for technical support roles include Chewy (headquartered in Dania Beach), Ultimate Kronos Group (UKG) in Weston, Citrix in Fort Lauderdale, and various fintech firms concentrated in Miami. Larger enterprise software and cloud companies with Florida offices are generally more likely to sponsor than small regional businesses, given the administrative overhead involved in filing petitions.
Which visa types are most common for customer support engineer roles in Florida?
The H-1B is the most common visa for customer support engineers in Florida, provided the role requires a specialized bachelor's degree in a technical field such as computer science or information systems. Some candidates enter on F-1 OPT or STEM OPT extensions before transitioning to H-1B sponsorship. TN visas are available for Canadian and Mexican nationals in qualifying engineering or computer-related occupations. The right category depends on your nationality, degree, and the specific responsibilities of the role.
Which cities in Florida have the most customer support engineer sponsorship jobs?
Miami leads Florida for technical support engineering opportunities, driven by its fintech, e-commerce, and Latin American regional headquarters concentration. Tampa and St. Petersburg have a growing SaaS and cybersecurity cluster with active hiring. Fort Lauderdale and Boca Raton host several established enterprise software companies. Orlando sees demand from hospitality-technology and simulation firms. Remote-friendly employers headquartered in these cities sometimes extend sponsorship to candidates residing elsewhere in the state.
How to find customer support engineer visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer support engineer roles in Florida without manually screening each posting for sponsorship intent. The platform surfaces positions from employers that have filed H-1B or other work visa petitions, which is a reliable indicator of sponsorship willingness. Filtering by state and role on Migrate Mate narrows results to Florida-based openings relevant to your background.
Are there state-specific factors that affect visa sponsorship for customer support engineers in Florida?
Florida has no state income tax, which affects prevailing wage comparisons since the Department of Labor's wage determinations are based on the Orlando, Miami, or Tampa metropolitan areas depending on the work location. Florida universities such as the University of Florida, University of Miami, and University of South Florida produce engineering graduates who enter the local OPT pipeline, meaning some Florida employers are already familiar with early-career visa sponsorship processes for technical support positions.
What is the prevailing wage for sponsored customer support engineer jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.