Customer Support Engineer Visa Sponsorship Jobs in Indiana
Indiana's customer support engineer jobs are concentrated in Indianapolis, with growing demand from tech-adjacent firms, SaaS companies, and manufacturing software providers in the region. Employers like Salesforce, Genesys, and various fintech startups in the Indianapolis metro regularly hire for technical support engineering roles that qualify for visa sponsorship.
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Get Access To All JobsJob ID: 635464
Type: Full-time
Location: Fort Wayne, IN 46809
Departments: Supply Chain
Date Published: September 8, 2026
End Date: 09-15-2026
Job Description
Customer Supply Chain Support
9733 Ardmore Ave, Fort Wayne, IN 46809
IN069 In Plant Store
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Overview:
Working as Full-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
Please respond by 09-15-2026.
Equal Opportunity Employer
Job ID: 635464
Type: Full-time
Location: Fort Wayne, IN 46809
Departments: Supply Chain
Date Published: September 8, 2026
End Date: 09-15-2026
Job Description
Customer Supply Chain Support
9733 Ardmore Ave, Fort Wayne, IN 46809
IN069 In Plant Store
Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Overview:
Working as Full-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.
Please respond by 09-15-2026.
Equal Opportunity Employer
Customer Support Engineer Job Roles in Indiana
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Search Customer Support Engineer Jobs in IndianaCustomer Support Engineer Jobs in Indiana: Frequently Asked Questions
Which companies sponsor visas for customer support engineers in Indiana?
Indianapolis-based employers in SaaS, cloud infrastructure, and manufacturing technology are the most active sponsors for customer support engineers in Indiana. Companies like Genesys, which maintains a significant presence in Indiana, along with Salesforce and various enterprise software firms operating in the Indianapolis metro, have filed H-1B visa Labor Condition Applications for technical support roles. Larger employers with established HR and legal teams are generally more equipped to manage sponsorship.
Which visa types are most common for customer support engineers in Indiana?
The H-1B is the most common visa category for customer support engineers in Indiana, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant technical field, such as computer science or information systems. Candidates already holding OPT or STEM OPT through Indiana universities like Purdue or IU may also work before transitioning to employer-sponsored status. The TN visa is an option for Canadian and Mexican nationals in qualifying technical roles.
Which cities in Indiana have the most customer support engineer sponsorship jobs?
Indianapolis accounts for the large majority of customer support engineer sponsorship opportunities in Indiana, given its concentration of technology companies, corporate headquarters, and SaaS vendors. Carmel and Fishers, both Indianapolis suburbs with growing tech corridors, also have relevant employers. Fort Wayne and Bloomington see smaller but consistent hiring activity, often tied to manufacturing software firms and university-adjacent technology companies respectively.
How to find customer support engineer visa sponsorship jobs in Indiana?
Migrate Mate is built specifically for international candidates seeking visa sponsorship roles, and filters customer support engineer jobs by state so you can target Indiana employers directly. Because sponsorship availability is not always advertised clearly in standard job postings, using a platform like Migrate Mate that surfaces verified sponsoring employers saves significant time. Focus on Indianapolis-area companies in SaaS, cloud services, and enterprise software, where technical support engineering roles with sponsorship are most commonly posted.
Are there state-specific considerations for customer support engineer roles and visa sponsorship in Indiana?
Indiana does not impose state-level visa requirements, but employers must meet the federal prevailing wage standard set by the Department of Labor when filing an H-1B Labor Condition Application. Indiana's cost of living is lower than coastal tech hubs, which can affect prevailing wage determinations for the Indianapolis metro versus cities like San Francisco. Purdue University and Indiana University both produce strong pipelines of international graduates in computer science and engineering who pursue customer support engineering roles locally.
What is the prevailing wage for sponsored customer support engineer jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.