Customer Support Engineer Visa Sponsorship Jobs in North Carolina
Customer support engineer roles in North Carolina are concentrated in the Research Triangle, where companies like Lenovo, Cisco, and Red Hat maintain large technical operations. Charlotte's growing financial technology sector adds further demand. International candidates seeking visa sponsorship will find the most opportunities in Raleigh, Durham, and Charlotte, where established tech employers regularly hire for these positions.
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Job ID: 635996
Type: Part-time
Location: Rocky Mount, NC 27804
Departments: Supply Chain
Date Published: September 11, 2026
End Date: 09-20-2026
Job Description
Customer Supply Chain Support
546 English Rd, Rocky Mount, NC 27804
NC014 In Plant Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
10 - 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 09-20-2026.
Equal Opportunity Employer
Customer Support Engineer Job Roles in North Carolina
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Search Customer Support Engineer Jobs in North CarolinaCustomer Support Engineer Jobs in North Carolina: Frequently Asked Questions
Which companies sponsor visas for customer support engineers in North Carolina?
Companies with a history of sponsoring work visas for technical support roles in North Carolina include Lenovo (headquartered in Morrisville), Cisco, Red Hat, IBM, and SAS Institute. Charlotte-based financial technology firms and cloud software companies in the Research Triangle also appear in Department of Labor disclosure data for H-1B visa sponsorship in support engineering positions.
Which visa types are most common for customer support engineer roles in North Carolina?
The H-1B is the most common visa category for customer support engineers in North Carolina, provided the role requires a bachelor's degree or higher in a specific technical field such as computer science or information systems. Australian citizens may also be eligible for the E-3 visa. Candidates already holding OPT or STEM OPT authorization are frequently hired while employers initiate H-1B sponsorship.
Which cities in North Carolina have the most customer support engineer sponsorship jobs?
Raleigh and Durham, together forming the core of the Research Triangle, account for the largest share of customer support engineer sponsorship activity in North Carolina. The concentration of enterprise software, cloud, and hardware companies in that corridor drives consistent demand. Charlotte is a secondary hub, particularly for support engineering roles tied to fintech and banking infrastructure platforms.
How to find customer support engineer visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer support engineer openings in North Carolina without sorting through roles that don't offer sponsorship. You can filter by state and job category to surface relevant positions at Research Triangle tech companies and Charlotte-based employers that have a demonstrated track record of sponsoring international candidates.
Are there any state-specific considerations for customer support engineers seeking sponsorship in North Carolina?
North Carolina's Research Triangle Park ecosystem includes a strong university pipeline from NC State, UNC Chapel Hill, and Duke, which means employers in the area are experienced working with international candidates on OPT and H-1B transitions. Prevailing wage requirements for customer support engineer roles are set at the federal level by the Department of Labor based on the specific location and job duties, so the Raleigh-Durham metro and Charlotte have their own wage determinations that employers must meet.
What is the prevailing wage for sponsored customer support engineer jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.