Customer Support Engineer Visa Sponsorship Jobs in Texas
Customer support engineer roles in Texas are concentrated in Austin's tech corridor, Dallas-Fort Worth's enterprise software hubs, and Houston's energy technology sector. Major employers including Dell Technologies, Oracle, and Cisco maintain large Texas operations and have established records of sponsoring work visas for qualified technical support professionals.
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Job ID 635767
Type Part-time
Location Austin, TX 78741
Departments Supply Chain
Date Published September 10, 2026
End Date 09-23-2026
Job Description
Customer Supply Chain Support
2914 Montopolis Dr, Austin, TX 78741
TX521 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm
Up to 28 hours/week
Overview:
Working as Part-time Customer Supply Chain Support, you will engage in a variety of activities to support the customer's supply chain in order to improve the performance of the onsite business. This is an entry level position where you will build a foundation of experience in customer relationship management and operations. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
Responsibilities:
The duties and responsibilities of this position include, but are not limited to:
- Responding and coordinating resources relative to customer requests
- Managing inventory
- Placing and fulfilling orders
- Receiving and shipping inventory
- Executing inventory fulfillment within the customer facility
- Sourcing and quoting new and existing products
- Participating in continuous improvement activities and implementing new business processes
- Monetizing and reporting the value of supply chain management activities to the customer
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
- 18 years of age or older, due to the nature of work
- Possess or are working towards a degree in Supply Chain/Operations Management OR have equivalent industry experience and knowledge of the local market
- Excellent written and oral communication skills
- Proficient computer skills
- Demonstrate strong math aptitude, attention to detail and sense of urgency
- Highly motivated, self directed and customer service oriented
- Be comfortable in a sales-oriented environment
- Demonstrate our core values of ambition, innovation, integrity and teamwork
- Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
- Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
- Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
- Possess an interest in career advancement
About us:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 09-23-2026.
Equal Opportunity Employer
Customer Support Engineer Job Roles in Texas
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Search Customer Support Engineer Jobs in TexasCustomer Support Engineer Jobs in Texas: Frequently Asked Questions
Which companies sponsor visas for customer support engineers in Texas?
Technology companies with significant Texas operations are the most active sponsors for customer support engineer roles. Dell Technologies in Round Rock, Oracle and IBM in Austin, and Cisco in Richardson have sponsored H-1B visa workers in technical support functions. Enterprise software firms, cloud infrastructure companies, and cybersecurity vendors concentrated in the Dallas-Fort Worth and Austin metros also regularly file sponsorship petitions for these positions.
Which visa types are most common for customer support engineer roles in Texas?
The H-1B is the most common visa category for customer support engineers in Texas, as the role typically requires a bachelor's degree in computer science, information systems, or a related field and qualifies as a specialty occupation. Canadian and Mexican nationals may pursue TN visa status under the USMCA. Candidates already holding OPT or STEM OPT authorization are also actively recruited by Texas tech employers before transitioning to H-1B sponsorship.
Which cities in Texas have the most customer support engineer sponsorship jobs?
Austin leads in volume, driven by its concentration of software companies, cloud providers, and SaaS startups that regularly hire internationally. Dallas-Fort Worth follows closely, with enterprise technology firms, telecommunications companies, and financial technology employers all sponsoring for these roles. Houston adds opportunities in energy technology and industrial software. San Antonio has a growing cybersecurity sector, anchored in part by military-adjacent tech contractors, that also generates openings.
How to find customer support engineer visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it straightforward to browse customer support engineer openings across Texas without sorting through roles that exclude international candidates. You can filter by city, including Austin, Dallas, and Houston, to target markets where sponsorship activity is highest. Focusing your search on employers with established H-1B filing histories in Texas significantly improves your chances of a productive application.
Are there state-specific considerations for customer support engineers seeking sponsorship in Texas?
Texas has no state income tax, which affects prevailing wage comparisons since federal prevailing wage determinations are based on local cost-of-labor data specific to each metro area. Austin and Dallas-Fort Worth have distinct wage level benchmarks set by the Department of Labor. University pipelines from UT Austin, Texas A&M, and UT Dallas produce strong competition in these markets, so international candidates benefit from targeting employers with documented H-1B sponsorship histories rather than applying broadly.
What is the prevailing wage for sponsored customer support engineer jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.