Customer Support Engineer Visa Sponsorship Jobs in Colorado
Customer support engineer roles in Colorado attract visa sponsorship from tech companies clustered in Denver's growing tech corridor and Boulder's startup scene. Major employers like Palantir, Ping Identity, and Conga have hired internationally for technical support functions. Colorado's expanding SaaS and cybersecurity sectors make it an active state for this role.
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Get Access To All JobsINTRODUCTION
Advance your career with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away!
We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:
- Competitive salary
- Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
- Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
- An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
- On-the-job and cross-training opportunities
- A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
- JCI Employee discount programs (The Loop by Perk Spot)
Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.
ROLE AND RESPONSIBILITIES
What you will do
The On-Site Call Center Manager is accountable for overseeing the daily operations of the business to ensure that organizational metrics and objectives are met. This role includes training, preparing, and motivating team members to deliver outstanding service to our customers. The position requires the ability to achieve monthly key performance goals in customer satisfaction, quality, and productivity within the contact center. You will monitor and assess agents' monthly performance using various tools, resources, and reporting applications. Managers will analyze productivity and attendance reports to provide coaching and guidance to team members regarding their performance. Additionally, Call Center Managers will conduct formal performance reviews for agents, which include setting annual goals and performance development plans, while also assisting agents in their career growth. Critical thinking and analytical skills are essential for resolving system challenges and addressing customer and operational issues that affect our overall service delivery and customer experience.
Call Center Managers will initiate, contribute to, and lead projects as they arise or as assigned. It is vital to foster, establish, and maintain open communication with agents, peers, trainers, unit managers, support roles, and other business areas to promote innovation. This position reports directly to the Unit Manager.
HOW YOU WILL DO IT
- People management
- Strong communication skills – verbal, presentational, written
- Business analysis
- Business management
- Relationship management – internal and external
- Organizational skills
- Leadership and motivational skills
BASIC QUALIFICATIONS
Required Qualifications
- Minimum of 2 years of management or supervisory experience in an inbound/outbound calling environment or in a leadership role managing teams of 15 or more.
- Must be available to work weekends.
- Must successfully complete a background check.
PREFERRED QUALIFICATIONS
- A 4-year degree.
- Business experience should reflect a history of increased responsibility, autonomy, and independent judgment.
COMPENSATION
HIRING SALARY RANGE: $75,000-122,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site.
LI-Onsite
LI-KW1
INTRODUCTION
Advance your career with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas – your next great opportunity is just a few clicks away!
We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:
- Competitive salary
- Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance
- Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one
- An encouraging and collaborative team environment that values diverse perspectives and fosters innovation
- On-the-job and cross-training opportunities
- A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees
- JCI Employee discount programs (The Loop by Perk Spot)
Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.
ROLE AND RESPONSIBILITIES
What you will do
The On-Site Call Center Manager is accountable for overseeing the daily operations of the business to ensure that organizational metrics and objectives are met. This role includes training, preparing, and motivating team members to deliver outstanding service to our customers. The position requires the ability to achieve monthly key performance goals in customer satisfaction, quality, and productivity within the contact center. You will monitor and assess agents' monthly performance using various tools, resources, and reporting applications. Managers will analyze productivity and attendance reports to provide coaching and guidance to team members regarding their performance. Additionally, Call Center Managers will conduct formal performance reviews for agents, which include setting annual goals and performance development plans, while also assisting agents in their career growth. Critical thinking and analytical skills are essential for resolving system challenges and addressing customer and operational issues that affect our overall service delivery and customer experience.
Call Center Managers will initiate, contribute to, and lead projects as they arise or as assigned. It is vital to foster, establish, and maintain open communication with agents, peers, trainers, unit managers, support roles, and other business areas to promote innovation. This position reports directly to the Unit Manager.
HOW YOU WILL DO IT
- People management
- Strong communication skills – verbal, presentational, written
- Business analysis
- Business management
- Relationship management – internal and external
- Organizational skills
- Leadership and motivational skills
BASIC QUALIFICATIONS
Required Qualifications
- Minimum of 2 years of management or supervisory experience in an inbound/outbound calling environment or in a leadership role managing teams of 15 or more.
- Must be available to work weekends.
- Must successfully complete a background check.
PREFERRED QUALIFICATIONS
- A 4-year degree.
- Business experience should reflect a history of increased responsibility, autonomy, and independent judgment.
COMPENSATION
HIRING SALARY RANGE: $75,000-122,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site.
LI-Onsite
LI-KW1
Customer Support Engineer Job Roles in Colorado
See all Customer Support Engineer Jobs in Colorado
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Search Customer Support Engineer Jobs in ColoradoCustomer Support Engineer Jobs in Colorado: Frequently Asked Questions
Which companies in Colorado sponsor visas for customer support engineers?
Technology companies in Denver and Boulder are the most active sponsors for customer support engineer roles in Colorado. Companies like Palantir Technologies, Ping Identity, Conga, and Zayo Group have histories of sponsoring skilled technical workers. SaaS platforms and cloud infrastructure firms in the Denver Tech Center corridor tend to file the most Labor Condition Applications for technically focused support engineering positions.
Which visa types are most common for customer support engineer roles in Colorado?
The H-1B visa is the most common visa category for customer support engineers in Colorado, provided the role requires a bachelor's degree or higher in a specific technical field such as computer science or information systems. Employers must demonstrate the position qualifies as a specialty occupation. Candidates with Canadian or Mexican citizenship may also qualify under the TN visa category, which lists computer systems analyst as a covered profession.
Which cities in Colorado have the most customer support engineer sponsorship jobs?
Denver accounts for the largest concentration of customer support engineer sponsorship jobs in Colorado, particularly around the Denver Tech Center. Boulder follows closely, driven by its strong startup and SaaS company presence. Colorado Springs has a smaller but notable cluster tied to defense-adjacent technology firms. Remote-friendly employers headquartered in these cities sometimes extend sponsorship eligibility to candidates located elsewhere in the state.
How to find customer support engineer visa sponsorship jobs in Colorado?
Migrate Mate is built specifically for international job seekers and filters customer support engineer roles in Colorado by visa sponsorship eligibility, so you're not sifting through listings that won't support international candidates. The platform surfaces employers with documented sponsorship histories in Colorado's tech sector, saving significant research time. Filtering by state and role on Migrate Mate gives you a focused list relevant to your situation.
Are there state-specific considerations for customer support engineers seeking sponsorship in Colorado?
Colorado's Equal Pay for Equal Work Act requires employers to disclose pay ranges in job postings, which gives international candidates useful transparency when evaluating whether an offered role meets H-1B prevailing wage requirements. The state's strong university pipeline, including the University of Colorado system and Colorado State University, means employers are familiar with OPT and STEM OPT extensions, making them more accustomed to supporting international technical hires through the sponsorship process.
What is the prevailing wage for sponsored customer support engineer jobs in Colorado?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.