Customer Support Representative Visa Sponsorship Jobs in Georgia
Georgia's customer support representative roles span Atlanta's fintech corridor, logistics hubs, and the growing SaaS sector, with employers like NCR Voyix, Global Payments, and Delta Air Lines sponsoring international talent. Most openings concentrate in Atlanta and Alpharetta, where large corporate campuses and call center operations create consistent demand for multilingual support professionals.
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Get Access To All JobsCustomer Support Representative
Location: Smyrna, GA (Near Battery Center)
Work Hours: Mon-Fri 8:00am - 5:00pm
Full-time position. This is not a Remote Position, but you could have remote opportunity once a week after training.
Qualifications
- High school or equivalent (Preferred)
Benefits:
- Paid training
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- 401(k) matching
- Paid time off
- Vision insurance
- Employee discount
Full Job Description:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Field incoming B2B customer support requests via phone and Salesforce workflow
- Facilitate quotes for non-stock special orders, delivery & set-up orders, and large volume orders
- Answer product related questions and provide information from manufacturers
- Order entry
- Facilitate returns and follow up on credits
- Fulfill customer requests for proof of delivery or invoice/credit copies
- Provide sales support to Jan/San field and IAM teams
- Provide information to SPR branches regarding various programs and their service requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associates degree preferred or equivalent combination of education and experience.
Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
Microsoft Word and Excel, E-mail
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to sit; use hands and fingers to handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.
The employee is occasionally required to lift up to 10 pounds. The vision requirements include: close vision, distance vision, peripheral vision and ability to adjust focus.
COVID-19 considerations:
CDC Recommendations
Customer Support Representative
Location: Smyrna, GA (Near Battery Center)
Work Hours: Mon-Fri 8:00am - 5:00pm
Full-time position. This is not a Remote Position, but you could have remote opportunity once a week after training.
Qualifications
- High school or equivalent (Preferred)
Benefits:
- Paid training
- Disability insurance
- Health insurance
- Dental insurance
- 401(k)
- 401(k) matching
- Paid time off
- Vision insurance
- Employee discount
Full Job Description:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Field incoming B2B customer support requests via phone and Salesforce workflow
- Facilitate quotes for non-stock special orders, delivery & set-up orders, and large volume orders
- Answer product related questions and provide information from manufacturers
- Order entry
- Facilitate returns and follow up on credits
- Fulfill customer requests for proof of delivery or invoice/credit copies
- Provide sales support to Jan/San field and IAM teams
- Provide information to SPR branches regarding various programs and their service requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associates degree preferred or equivalent combination of education and experience.
Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
Microsoft Word and Excel, E-mail
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to sit; use hands and fingers to handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.
The employee is occasionally required to lift up to 10 pounds. The vision requirements include: close vision, distance vision, peripheral vision and ability to adjust focus.
COVID-19 considerations:
CDC Recommendations
Customer Support Representative Job Roles in Georgia
See all 243+ Customer Support Representative Jobs in Georgia
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Search Customer Support Representative Jobs in GeorgiaCustomer Support Representative Jobs in Georgia: Frequently Asked Questions
Which companies sponsor visas for customer support representatives in Georgia?
Georgia-based employers with documented H-1B visa sponsorship histories in customer-facing and operations roles include NCR Voyix, Global Payments, Cox Enterprises, and Delta Air Lines. Larger technology and financial services firms in the Atlanta metro tend to have established immigration programs, making them more likely to sponsor international candidates for customer support representative positions than smaller regional employers.
Which visa types are most common for customer support representative roles in Georgia?
The H-1B is the most common employer-sponsored visa for customer support representatives in Georgia, though it requires the role to qualify as a specialty occupation with a specific degree requirement. L-1 visa transfers are another path for candidates already employed by a multinational with a Georgia office. Some candidates on F-1 OPT or STEM OPT also work in customer support roles while pursuing long-term sponsorship.
Which cities in Georgia have the most customer support representative sponsorship jobs?
Atlanta accounts for the large majority of visa-sponsored customer support representative roles in Georgia, driven by its concentration of Fortune 500 headquarters and technology companies. Alpharetta, often called the Technology City of the South, and Dunwoody both have significant corporate campuses where customer support and client services teams operate. Augusta and Savannah have smaller but growing markets tied to healthcare and logistics.
How to find customer support representative visa sponsorship jobs in Georgia?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for customer support representative roles in Georgia without sorting through positions that don't sponsor. You can filter by location to focus on Atlanta, Alpharetta, or other Georgia cities. Migrate Mate also surfaces employer sponsorship history, which helps identify companies that have a genuine track record of sponsoring international candidates in support and operations roles.
Are there state-specific considerations for customer support representative visa sponsorship in Georgia?
Georgia has no state-level work visa program, so federal rules govern all sponsorship. Customer support representative roles must meet the H-1B specialty occupation standard, which requires a nexus between the job duties and a specific bachelor's degree field. Georgia's large multinational employer base, particularly in fintech and logistics, means many companies already have immigration counsel and HR processes in place, which simplifies sponsorship compared to applying with a smaller employer navigating the process for the first time.
What is the prevailing wage for sponsored customer support representative jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.