Customer Support Representative Visa Sponsorship Jobs in Oregon
Oregon's customer support representative jobs span tech companies in Portland's Silicon Forest, e-commerce operations along the Willamette Valley corridor, and healthcare platforms statewide. Employers like Nike, Daimler Trucks North America, and growing SaaS firms in the Portland metro area have sponsored international workers for customer-facing roles requiring specialized product or technical knowledge.
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About Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.
Job Summary:
Are you a problem-solver with excellent communication skills who thrives in a fast-paced, team-driven environment?
We’re looking for a Medicaid Customer Service Representative to join our team and deliver exceptional service to members of the Oregon Health Plan (OHP). This is a full-time WFH position with availability required from 7:30 AM–5:30 PM, Monday through Friday.
Pay Range
$18.39 - $20.58 hourly, DOE.
Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Position starts June 1, 2026.
Benefits:
- Medical, Dental, Vision, Pharmacy, Life, & Disability
- 401K- Matching
- FSA
- Employee Assistance Program
- PTO and Company Paid Holidays
Required Qualifications
- At least 1 year of experience in a medical insurance or healthcare-related field.
- Minimum 1 year of call center or customer service experience.
- High School Diploma or equivalent.
- Strong computer skills, including typing, 10-key, and Microsoft Office proficiency.
- Ability to consistently meet Moda’s attendance and punctuality standards as part of job performance expectations.
- High speed internet (cable or fiber)
Preferred Qualifications
- Experience with medical health insurance or government healthcare programs.
- Knowledge of medical terminology.
- Medical billing and coding experience.
- Experience with trauma informed care model.
Primary Functions:
- Answer a high volume of calls with professionalism, empathy, and a commitment to solving customer concerns.
- Provide accurate, timely information about OHP medical and pharmacy benefits.
- Research and resolve complex inquiries to ensure customer satisfaction.
- Maintain confidentiality and adhere to privacy policies and HIPAA regulations.
- Document calls thoroughly and efficiently using the latest software tools.
- Collaborate with a supportive team and experienced leadership to ensure the best outcomes.
- Continuously adapt to evolving customer needs in a dynamic work environment.
Why Join Us?
- Comprehensive Training: We’ll set you up for success with the tools and knowledge you need.
- Professional Growth: Explore opportunities for career advancement within a growing organization.
- Collaborative Environment: Be part of a team that values innovation, diversity, and mutual support.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our humanresources@modahealth.com email.
Let’s do great things, together!
About Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.
Job Summary:
Are you a problem-solver with excellent communication skills who thrives in a fast-paced, team-driven environment?
We’re looking for a Medicaid Customer Service Representative to join our team and deliver exceptional service to members of the Oregon Health Plan (OHP). This is a full-time WFH position with availability required from 7:30 AM–5:30 PM, Monday through Friday.
Pay Range
$18.39 - $20.58 hourly, DOE.
Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Position starts June 1, 2026.
Benefits:
- Medical, Dental, Vision, Pharmacy, Life, & Disability
- 401K- Matching
- FSA
- Employee Assistance Program
- PTO and Company Paid Holidays
Required Qualifications
- At least 1 year of experience in a medical insurance or healthcare-related field.
- Minimum 1 year of call center or customer service experience.
- High School Diploma or equivalent.
- Strong computer skills, including typing, 10-key, and Microsoft Office proficiency.
- Ability to consistently meet Moda’s attendance and punctuality standards as part of job performance expectations.
- High speed internet (cable or fiber)
Preferred Qualifications
- Experience with medical health insurance or government healthcare programs.
- Knowledge of medical terminology.
- Medical billing and coding experience.
- Experience with trauma informed care model.
Primary Functions:
- Answer a high volume of calls with professionalism, empathy, and a commitment to solving customer concerns.
- Provide accurate, timely information about OHP medical and pharmacy benefits.
- Research and resolve complex inquiries to ensure customer satisfaction.
- Maintain confidentiality and adhere to privacy policies and HIPAA regulations.
- Document calls thoroughly and efficiently using the latest software tools.
- Collaborate with a supportive team and experienced leadership to ensure the best outcomes.
- Continuously adapt to evolving customer needs in a dynamic work environment.
Why Join Us?
- Comprehensive Training: We’ll set you up for success with the tools and knowledge you need.
- Professional Growth: Explore opportunities for career advancement within a growing organization.
- Collaborative Environment: Be part of a team that values innovation, diversity, and mutual support.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our humanresources@modahealth.com email.
Customer Support Representative Job Roles in Oregon
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Search Customer Support Representative Jobs in OregonCustomer Support Representative Jobs in Oregon: Frequently Asked Questions
Which companies in Oregon sponsor visas for customer support representatives?
Portland-area employers with established international hiring programs include Nike, Precision Castparts, and technology companies clustered in the Silicon Forest such as Puppet and Elemental Technologies. E-commerce and SaaS firms operating out of the Portland metro occasionally sponsor for customer support roles when the position requires specialized technical or language expertise that justifies the sponsorship process.
Which visa types are most common for customer support representative roles in Oregon?
The H-1B is the most frequently used visa for customer support representatives in Oregon when the role qualifies as a specialty occupation, typically requiring a relevant bachelor's degree in communications, business, or a technical field. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories. The L-1 intracompany transferee visa applies when a candidate is moving from an overseas office of an Oregon-based employer.
Which cities in Oregon have the most customer support representative sponsorship jobs?
Portland accounts for the large majority of visa-sponsored customer support roles in Oregon, driven by its concentration of tech, logistics, and corporate headquarters. Beaverton and Hillsboro in the western suburbs also see sponsorship activity, particularly from semiconductor and hardware companies. Eugene has a smaller but active market tied to its university presence and regional healthcare and software employers.
How to find customer support representative visa sponsorship jobs in Oregon?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Oregon employers actively hiring customer support representatives who need sponsorship. Rather than sorting through general postings, you can browse roles confirmed to include sponsorship, covering Portland, Beaverton, and other Oregon markets where tech and e-commerce employers hire for customer-facing positions.
Are there state-specific factors that affect visa sponsorship for customer support roles in Oregon?
Oregon employers sponsoring H-1B workers for customer support roles must meet Department of Labor prevailing wage requirements, which are benchmarked to the Portland-Vancouver-Hillsboro metropolitan area for most positions. Oregon's concentration of technology and manufacturing firms means sponsorship activity is more common for technical support roles than general call center positions. Roles requiring bilingual fluency or deep product expertise are more likely to attract employer sponsorship investment.
What is the prevailing wage for sponsored customer support representative jobs in Oregon?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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