Support Analyst Visa Sponsorship Jobs in Kentucky
Support analyst visa sponsorship jobs in Kentucky are concentrated in Louisville and Lexington, where companies like Humana, Anthem, and Tempur Sealy maintain significant tech and operations workforces. Healthcare IT and logistics are the dominant hiring sectors, and Kentucky's lower cost of operations makes it an active market for international talent in technical support roles.
Find Support Analyst JobsOverview
Showing 5 of 25+ Support Analyst Jobs in Kentucky with Visa Sponsorship
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Support Analyst Jobs in Kentucky with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Analyst Jobs in Kentucky with Visa Sponsorship.
Get Access To All JobsABOUT THIS POSITION
As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more efficient and successful – day in and day out.
- Provide exceptional support to our clients with meaningful and thoughtful communication – via phone (inbound and outbound calls), online support requests, and live chat
- Be a problem-solver that seeks to understand the heart of each client’s issue. You are technically savvy and a thorough troubleshooter
- Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication
- Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction
- Honesty and integrity – always doing the right thing for our clients
- Passion for service and a dedication to client satisfaction
- A curious nature that seeks to understand the root of the issue
- Focused on delivering on our promises
- Willing to do whatever it takes to always bring our best work
- Unafraid to move with speed and efficiency to make things happen
- A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community
Bonus Points (highly valued, but not required):
- Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)
- Prior use of Salesforce or another customer relationship management software
- Bachelor’s Degree
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ABOUT THIS POSITION
As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of care and client satisfaction. We need driven people with a passion for support and service to guide our clients to become more efficient and successful – day in and day out.
- Provide exceptional support to our clients with meaningful and thoughtful communication – via phone (inbound and outbound calls), online support requests, and live chat
- Be a problem-solver that seeks to understand the heart of each client’s issue. You are technically savvy and a thorough troubleshooter
- Utilize multiple internal systems and software to understand client inquiries/issues, research possible solutions, and document all client communication
- Continually grow in your understanding of our product offerings to always provide value and expertise in every client interaction
- Honesty and integrity – always doing the right thing for our clients
- Passion for service and a dedication to client satisfaction
- A curious nature that seeks to understand the root of the issue
- Focused on delivering on our promises
- Willing to do whatever it takes to always bring our best work
- Unafraid to move with speed and efficiency to make things happen
- A joyful and optimistic attitude that spreads positivity to our team, or clients, and our community
Bonus Points (highly valued, but not required):
- Previous experience with ANSI X12 EDI transactions and/or medical billing claim forms (CMS 1500 or UB-04)
- Prior use of Salesforce or another customer relationship management software
- Bachelor’s Degree
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Support Analyst Job Roles in Kentucky
See all Support Analyst Jobs in Kentucky
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Support Analyst Jobs in KentuckySupport Analyst Jobs in Kentucky: Frequently Asked Questions
Which companies sponsor visas for support analysts in Kentucky?
Louisville-based healthcare giants Humana and Anthem are among the most active H-1B visa sponsors for support analyst roles in Kentucky. Logistics and manufacturing firms like UPS Supply Chain Solutions and Toyota's North American operations also file sponsorships for technical support positions. Financial services employers including stock Yards Bank and regional insurance companies round out the sponsoring employer base for this role.
Which cities in Kentucky have the most support analyst sponsorship jobs?
Louisville accounts for the majority of support analyst sponsorship activity in Kentucky, driven by its healthcare IT, logistics, and financial services sectors. Lexington is the second most active market, with a growing technology presence tied to the University of Kentucky's research operations and regional healthcare networks. Bowling Green and Covington (part of the Greater Cincinnati metro) also see occasional openings in manufacturing and insurance support roles.
How to find support analyst visa sponsorship jobs in Kentucky?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find support analyst roles in Kentucky without sorting through postings that don't offer sponsorship. You can narrow searches by state and role type to surface relevant openings from Kentucky employers in healthcare IT, logistics, and financial services, the sectors where sponsorship for support analysts is most common.
Which visa types are most common for support analyst roles in Kentucky?
The H-1B is the most common visa category for support analyst positions in Kentucky, provided the role requires at least a bachelor's degree in a relevant field such as information systems, computer science, or a related discipline. Some employers, particularly in healthcare IT, also use the TN visa for Canadian and Mexican nationals where the role aligns with qualifying occupational categories. OPT and STEM OPT are frequently used by recent graduates transitioning into sponsored status.
Are there any Kentucky-specific considerations for support analyst visa sponsorship?
Kentucky's concentration in healthcare and logistics means many support analyst roles are tied to sector-specific compliance requirements, which can influence how employers define the position for H-1B specialty occupation purposes. The University of Kentucky and University of Louisville produce a steady pipeline of international graduates in information systems and computer science, making the state familiar with OPT-to-H-1B transitions. Prevailing wage determinations for support analyst roles in Kentucky typically reflect the Louisville and Lexington metropolitan area wage levels set by the Department of Labor.
What is the prevailing wage for sponsored support analyst jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.