Support Analyst Visa Sponsorship Jobs in Kentucky
Support analyst visa sponsorship jobs in Kentucky are concentrated in Louisville and Lexington, where companies like Humana, Anthem, and Tempur Sealy maintain significant tech and operations workforces. Healthcare IT and logistics are the dominant hiring sectors, and Kentucky's lower cost of operations makes it an active market for international talent in technical support roles.
Find Support Analyst JobsOverview
Showing 5 of 104+ Support Analyst Jobs in Kentucky with Visa Sponsorship
See all 104+ Support Analyst Jobs in Kentucky with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Analyst Jobs in Kentucky with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
The Systems Support Analyst I – Plant Operations is responsible for providing technical support associated with all network communications aspects of the manufacturing plants. Areas of support include technology in the LAN, WAN, SDWAN, VPN, hardware associated with the infrastructure (physical layer – cabling, switches, routers, access points, firewalls). This position will work closely with different Plant operations engineers and IT teams to provide support for network services.
The Systems Support Analyst I – Plant Operations will be installing Cisco Meraki switches and Palo Alto firewalls as well as cross-training with convergent server visualization technologies running on Nutanix hardware. The project will be to deliver these technologies to manufacturing plants worldwide. The position will transition from a project-based rollout to production long-term.
ESSENTIAL DUTIES/RESPONSIBILITIES
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
- Provides Daily first-tier support for all networking issues
- Meraki Switches, Palo Alto firewalls
- Cable/wiring issues
- Monitors the health of all systems under the area of responsibility
- Analyzes and troubleshoots problems, escalates or re-routes issue to higher qualified experts
- Assists in the designs and implementation of networking solutions
- Proactively monitors KPMs associated with network reliability, and if necessary, intervene and improve on those as a result of analysis
- Identifies opportunities to improve and use new ideas and networking technologies to meet or exceed business objectives
- Manages vendor relationships as it depends on daily operations needs
- Other duties as assigned
MINIMUM QUALIFICATIONS
- Bachelor’s Degree in Information Technology or related discipline preferred.
- Minimum 3+ years of experience in an operations support role in enterprise environments with geographically dispersed locations
- Working experience with Cisco Meraki, Palo Alto firewalls, long-range ethernet, fiber connectivity, SDWAN and Aryaka solutions are beneficial
- Prior use of Meraki Systems Manager, Solar Winds and Palo Alto Panorama management suites are preferred
- Experience with support of multi-site, high-availability networking solutions
- Cisco, Nutanix, Windows Server/Hyper-V or related industry certifications owned or obtained within 18 months of employment required
PREFERRED QUALIFICATIONS
- Excellent written and verbal communications skills.
- Strong organization and planning skills
- Strong interpersonal / relationship management skills
- Strong troubleshooting skills
WORKING CONDITIONS AND PHYSICAL DEMANDS
- Position is based in an office environment
- Frequently exposed to high noise levels, strong odors, varying temperatures, and biohazardous conditions.
- Occasionally travel to off-site locations is required.
- Requires prolonged sitting and movement throughout office/work locations, as well as occasional use of computers and office equipment.
- Must frequently stoop, kneel, crouch, crawl, and climb or balance.
- Must be able to communicate effectively and identify potential workplace hazards.
- Requires the ability to frequently lift and/or move up to 50lbs.
INTRODUCTION
The Systems Support Analyst I – Plant Operations is responsible for providing technical support associated with all network communications aspects of the manufacturing plants. Areas of support include technology in the LAN, WAN, SDWAN, VPN, hardware associated with the infrastructure (physical layer – cabling, switches, routers, access points, firewalls). This position will work closely with different Plant operations engineers and IT teams to provide support for network services.
The Systems Support Analyst I – Plant Operations will be installing Cisco Meraki switches and Palo Alto firewalls as well as cross-training with convergent server visualization technologies running on Nutanix hardware. The project will be to deliver these technologies to manufacturing plants worldwide. The position will transition from a project-based rollout to production long-term.
ESSENTIAL DUTIES/RESPONSIBILITIES
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
- Provides Daily first-tier support for all networking issues
- Meraki Switches, Palo Alto firewalls
- Cable/wiring issues
- Monitors the health of all systems under the area of responsibility
- Analyzes and troubleshoots problems, escalates or re-routes issue to higher qualified experts
- Assists in the designs and implementation of networking solutions
- Proactively monitors KPMs associated with network reliability, and if necessary, intervene and improve on those as a result of analysis
- Identifies opportunities to improve and use new ideas and networking technologies to meet or exceed business objectives
- Manages vendor relationships as it depends on daily operations needs
- Other duties as assigned
MINIMUM QUALIFICATIONS
- Bachelor’s Degree in Information Technology or related discipline preferred.
- Minimum 3+ years of experience in an operations support role in enterprise environments with geographically dispersed locations
- Working experience with Cisco Meraki, Palo Alto firewalls, long-range ethernet, fiber connectivity, SDWAN and Aryaka solutions are beneficial
- Prior use of Meraki Systems Manager, Solar Winds and Palo Alto Panorama management suites are preferred
- Experience with support of multi-site, high-availability networking solutions
- Cisco, Nutanix, Windows Server/Hyper-V or related industry certifications owned or obtained within 18 months of employment required
PREFERRED QUALIFICATIONS
- Excellent written and verbal communications skills.
- Strong organization and planning skills
- Strong interpersonal / relationship management skills
- Strong troubleshooting skills
WORKING CONDITIONS AND PHYSICAL DEMANDS
- Position is based in an office environment
- Frequently exposed to high noise levels, strong odors, varying temperatures, and biohazardous conditions.
- Occasionally travel to off-site locations is required.
- Requires prolonged sitting and movement throughout office/work locations, as well as occasional use of computers and office equipment.
- Must frequently stoop, kneel, crouch, crawl, and climb or balance.
- Must be able to communicate effectively and identify potential workplace hazards.
- Requires the ability to frequently lift and/or move up to 50lbs.
Support Analyst Job Roles in Kentucky
See all 104+ Support Analyst Jobs in Kentucky
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Support Analyst Jobs in KentuckySupport Analyst Jobs in Kentucky: Frequently Asked Questions
Which companies sponsor visas for support analysts in Kentucky?
Louisville-based healthcare giants Humana and Anthem are among the most active H-1B visa sponsors for support analyst roles in Kentucky. Logistics and manufacturing firms like UPS Supply Chain Solutions and Toyota's North American operations also file sponsorships for technical support positions. Financial services employers including stock Yards Bank and regional insurance companies round out the sponsoring employer base for this role.
Which cities in Kentucky have the most support analyst sponsorship jobs?
Louisville accounts for the majority of support analyst sponsorship activity in Kentucky, driven by its healthcare IT, logistics, and financial services sectors. Lexington is the second most active market, with a growing technology presence tied to the University of Kentucky's research operations and regional healthcare networks. Bowling Green and Covington (part of the Greater Cincinnati metro) also see occasional openings in manufacturing and insurance support roles.
How to find support analyst visa sponsorship jobs in Kentucky?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find support analyst roles in Kentucky without sorting through postings that don't offer sponsorship. You can narrow searches by state and role type to surface relevant openings from Kentucky employers in healthcare IT, logistics, and financial services, the sectors where sponsorship for support analysts is most common.
Which visa types are most common for support analyst roles in Kentucky?
The H-1B is the most common visa category for support analyst positions in Kentucky, provided the role requires at least a bachelor's degree in a relevant field such as information systems, computer science, or a related discipline. Some employers, particularly in healthcare IT, also use the TN visa for Canadian and Mexican nationals where the role aligns with qualifying occupational categories. OPT and STEM OPT are frequently used by recent graduates transitioning into sponsored status.
Are there any Kentucky-specific considerations for support analyst visa sponsorship?
Kentucky's concentration in healthcare and logistics means many support analyst roles are tied to sector-specific compliance requirements, which can influence how employers define the position for H-1B specialty occupation purposes. The University of Kentucky and University of Louisville produce a steady pipeline of international graduates in information systems and computer science, making the state familiar with OPT-to-H-1B transitions. Prevailing wage determinations for support analyst roles in Kentucky typically reflect the Louisville and Lexington metropolitan area wage levels set by the Department of Labor.
What is the prevailing wage for sponsored support analyst jobs in Kentucky?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.