Support Analyst Visa Sponsorship Jobs in Texas
Support analyst visa sponsorship jobs in Texas are concentrated in Dallas, Austin, and Houston, where major employers like Dell Technologies, AT&T, Amazon Web Services, and Texas Instruments actively hire international candidates. Texas's large enterprise IT sector and growing cloud infrastructure industry create consistent demand for support analysts seeking H-1B visa and other work visa sponsorship.
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Get Access To All JobsTitle: Application Support Analyst
Employee Classification: Application Support Analyst
Campus: University of North Texas
Division: UNT-Information Technology
SubDivision-Department: UNT-Enrolment Operations
Department: UNT-Enterprise Systems-167000
Job Location: Denton
Salary: $62,016.00
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
Enterprise Systems is under the Office of the Chief Information Officer and provides technical support for various business processes and application software systems utilized to support student administration. We manage security for systems such as Peoplesoft, Canvas, U.Achieve, and Perceptive Content student information. We also work with departments on campus for data needs and solutions for business process needs around student information and management.
Position Overview
This position on the Enterprise Systems team provides primary system support for the Learning Management System, Canvas, document business requirements and provides faculty user support while overseeing a help desk team of student workers.
Minimum Qualifications
Bachelor's degree in related field and three years of work experience in computing, information systems, or related field; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
-
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
-
Ability to recognize, analyze, and solve a variety of problems.
-
Ability to identify problems, evaluate alternatives and implement effective solutions.
-
Ability to work successfully as a member of a team and independently with moderate supervision.
-
Skill in communicating effectively in writing and talking with others to convey information effectively and appropriately to meet the audience's needs.
-
Skill in creating, organizing and maintaining technical documentation in a variety of formats.
-
Skill in providing effective customer service through both written and oral communications. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
-
Knowledge of SQL, database structures, Peoplesoft, LMS, and related IT systems, and distance learning business processes.
Preferred Qualifications
Bachelor’s degree or three years of work experience in a Learning Management System, information systems, or related field; or any equivalent combination of education, training and experience.
Required License/Registration/Certifications
Job Duties
- Reviews, analyzes, and modifies systems including configuration, troubleshooting, training and testing to support software applications and associated business processes.
- Evaluates information technology needs and then architects new or modifies existing systems, and/or processes to meet the user needs.
- Creates technical specifications and documentation based on business requirements.
- Assists in testing, upgrades and installation of IT systems.
- Works on multiple projects with competing deadlines requiring strong attention to detail.
- Provides system management and support for the Learning Management System.
- Supervises the LMS helpdesk team.
Physical Requirements
Communicating with others to exchange information.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
M-F 8am - 5pm. Hybrid
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
Title: Application Support Analyst
Employee Classification: Application Support Analyst
Campus: University of North Texas
Division: UNT-Information Technology
SubDivision-Department: UNT-Enrolment Operations
Department: UNT-Enterprise Systems-167000
Job Location: Denton
Salary: $62,016.00
FTE: 1.000000
Retirement Eligibility: TRS Eligible
About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Department Summary
Enterprise Systems is under the Office of the Chief Information Officer and provides technical support for various business processes and application software systems utilized to support student administration. We manage security for systems such as Peoplesoft, Canvas, U.Achieve, and Perceptive Content student information. We also work with departments on campus for data needs and solutions for business process needs around student information and management.
Position Overview
This position on the Enterprise Systems team provides primary system support for the Learning Management System, Canvas, document business requirements and provides faculty user support while overseeing a help desk team of student workers.
Minimum Qualifications
Bachelor's degree in related field and three years of work experience in computing, information systems, or related field; or any equivalent combination of education, training and experience.
Knowledge, Skills and Abilities
-
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
-
Ability to recognize, analyze, and solve a variety of problems.
-
Ability to identify problems, evaluate alternatives and implement effective solutions.
-
Ability to work successfully as a member of a team and independently with moderate supervision.
-
Skill in communicating effectively in writing and talking with others to convey information effectively and appropriately to meet the audience's needs.
-
Skill in creating, organizing and maintaining technical documentation in a variety of formats.
-
Skill in providing effective customer service through both written and oral communications. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
-
Knowledge of SQL, database structures, Peoplesoft, LMS, and related IT systems, and distance learning business processes.
Preferred Qualifications
Bachelor’s degree or three years of work experience in a Learning Management System, information systems, or related field; or any equivalent combination of education, training and experience.
Required License/Registration/Certifications
Job Duties
- Reviews, analyzes, and modifies systems including configuration, troubleshooting, training and testing to support software applications and associated business processes.
- Evaluates information technology needs and then architects new or modifies existing systems, and/or processes to meet the user needs.
- Creates technical specifications and documentation based on business requirements.
- Assists in testing, upgrades and installation of IT systems.
- Works on multiple projects with competing deadlines requiring strong attention to detail.
- Provides system management and support for the Learning Management System.
- Supervises the LMS helpdesk team.
Physical Requirements
Communicating with others to exchange information.
Environmental Hazards
No adverse environmental conditions expected.
Work Schedule
M-F 8am - 5pm. Hybrid
Driving University Vehicle
No
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits
For information regarding our Benefits, click here.
The University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
Support Analyst Job Roles in Texas
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Search Support Analyst Jobs in TexasSupport Analyst Jobs in Texas: Frequently Asked Questions
Which companies in Texas sponsor visas for support analysts?
Large technology and enterprise companies are the most active sponsors for support analyst roles in Texas. Dell Technologies in Round Rock, AT&T and Texas Instruments in Dallas, and Amazon Web Services in Austin have established H-1B sponsorship programs. Major healthcare systems like HCA Healthcare and financial institutions such as JPMorgan Chase also sponsor support analyst positions across Texas metropolitan areas.
Which visa types are most common for support analyst roles in Texas?
The H-1B is the most common visa for support analyst roles in Texas, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a relevant field such as computer science, information systems, or engineering. Some candidates already holding OPT or STEM OPT work authorization transition to H-1B sponsorship through Texas employers. The L-1B intracompany transfer visa applies when a multinational employer moves an existing analyst to a Texas office.
How to find support analyst visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse support analyst roles in Texas without sorting through employers who don't sponsor. You can narrow results by city, such as Dallas, Austin, or Houston, to target the markets with the highest concentration of sponsoring employers. Migrate Mate's board focuses exclusively on international candidates, so every listed role reflects an employer open to sponsorship.
Which cities in Texas have the most support analyst sponsorship jobs?
Dallas and its suburbs, particularly Plano, Irving, and Richardson, form the densest market for sponsored support analyst roles, anchored by major corporate headquarters and technology campuses. Austin follows closely, driven by its expanding tech sector and cloud infrastructure companies. Houston adds significant volume through its energy, healthcare, and logistics industries, which increasingly rely on IT support analysts for enterprise systems management.
Are there any Texas-specific considerations for support analysts seeking visa sponsorship?
Texas has no state income tax, which can affect how employers structure compensation benchmarks relative to Department of Labor prevailing wage requirements for H-1B positions. The state's large university system, including UT Austin, Texas A&M, and UT Dallas, produces a steady pipeline of international graduates who pursue OPT and then H-1B sponsorship locally. Texas's broad industry mix means support analyst roles span IT, energy, healthcare, and financial services, each with different sponsorship timelines and employer processes.
What is the prevailing wage for sponsored support analyst jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.