Support Analyst Visa Sponsorship Jobs in Texas
Support analyst visa sponsorship jobs in Texas are concentrated in Dallas, Austin, and Houston, where major employers like Dell Technologies, AT&T, Amazon Web Services, and Texas Instruments actively hire international candidates. Texas's large enterprise IT sector and growing cloud infrastructure industry create consistent demand for support analysts seeking H-1B visa and other work visa sponsorship.
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Get Access To All JobsINTRODUCTION
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
ROLE AND RESPONSIBILITIES
The Invoice Management Analyst supports the Corporate Advance function through technical and operational assistance for ICE Invoice Management (IM) systems, invoice workflows, fee codes, business rules, reporting, and issue resolution. This role works under leadership guidance to help ensure invoice management processes, classification rules, and system controls are accurate and functioning effectively.
This role operates within Corporate Advance and mortgage servicing operations, supporting the accurate classification, control, and recovery of servicing-related expenses. The Analyst performs routine monitoring, assists with issue resolution, maintains documentation, and supports reporting and control activities.
Key Responsibilities
- Provide day-to-day support for ICE Invoice Management workflows, fee codes, and system processes.
- Assist with maintenance of fee codes, classification logic, routing rules, and system data.
- Research and help resolve invoice issues such as coding errors, workflow exceptions, and system rejects.
- Support identification and documentation of system issues, rule gaps, and classification discrepancies.
- Assist with testing and validation of system updates, rule changes, and enhancements.
- Maintain documentation for fee codes, business rules, testing results, and issue tracking.
- Support control monitoring activities, including reviewing exceptions, aging items, and data quality issues.
- Prepare recurring reports including KPI dashboards, exception reports, and basic trend analysis.
- Assist with root cause analysis and tracking of issue resolution and remediation efforts.
- Coordinate with internal teams to track and follow up on system tickets and issues.
- Identify opportunities for process improvement and increased efficiency.
- Serve as a resource for basic questions related to invoice workflows and reporting.
BASIC QUALIFICATIONS
- High school diploma required; Associate’s or Bachelor’s degree preferred.
- 3-5 years of mortgage servicing, operations, or related experience preferred.
- Expert experience with ICE Invoice Management (IM), MSP.
- Strong understanding of invoice processing, data entry, or financial operations.
- Ability to manage multiple priorities, meet deadlines, and escalate issues appropriately.
- Strong attention to detail and ability to work with data accurately.
- Intermediate Excel skills (sorting, filtering, basic formulas).
- Ability to research issues and follow established processes for resolution.
- Strong organizational and time management skills.
- Effective communication skills and ability to work in a team environment.
WHY SELENE?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
INTRODUCTION
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
ROLE AND RESPONSIBILITIES
The Invoice Management Analyst supports the Corporate Advance function through technical and operational assistance for ICE Invoice Management (IM) systems, invoice workflows, fee codes, business rules, reporting, and issue resolution. This role works under leadership guidance to help ensure invoice management processes, classification rules, and system controls are accurate and functioning effectively.
This role operates within Corporate Advance and mortgage servicing operations, supporting the accurate classification, control, and recovery of servicing-related expenses. The Analyst performs routine monitoring, assists with issue resolution, maintains documentation, and supports reporting and control activities.
Key Responsibilities
- Provide day-to-day support for ICE Invoice Management workflows, fee codes, and system processes.
- Assist with maintenance of fee codes, classification logic, routing rules, and system data.
- Research and help resolve invoice issues such as coding errors, workflow exceptions, and system rejects.
- Support identification and documentation of system issues, rule gaps, and classification discrepancies.
- Assist with testing and validation of system updates, rule changes, and enhancements.
- Maintain documentation for fee codes, business rules, testing results, and issue tracking.
- Support control monitoring activities, including reviewing exceptions, aging items, and data quality issues.
- Prepare recurring reports including KPI dashboards, exception reports, and basic trend analysis.
- Assist with root cause analysis and tracking of issue resolution and remediation efforts.
- Coordinate with internal teams to track and follow up on system tickets and issues.
- Identify opportunities for process improvement and increased efficiency.
- Serve as a resource for basic questions related to invoice workflows and reporting.
BASIC QUALIFICATIONS
- High school diploma required; Associate’s or Bachelor’s degree preferred.
- 3-5 years of mortgage servicing, operations, or related experience preferred.
- Expert experience with ICE Invoice Management (IM), MSP.
- Strong understanding of invoice processing, data entry, or financial operations.
- Ability to manage multiple priorities, meet deadlines, and escalate issues appropriately.
- Strong attention to detail and ability to work with data accurately.
- Intermediate Excel skills (sorting, filtering, basic formulas).
- Ability to research issues and follow established processes for resolution.
- Strong organizational and time management skills.
- Effective communication skills and ability to work in a team environment.
WHY SELENE?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
- Paid Time Off (PTO)
- Medical, Dental & Vision
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Paid Holidays
- Company paid Life Insurance
- Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
Support Analyst Job Roles in Texas
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Search Support Analyst Jobs in TexasSupport Analyst Jobs in Texas: Frequently Asked Questions
Which companies in Texas sponsor visas for support analysts?
Large technology and enterprise companies are the most active sponsors for support analyst roles in Texas. Dell Technologies in Round Rock, AT&T and Texas Instruments in Dallas, and Amazon Web Services in Austin have established H-1B sponsorship programs. Major healthcare systems like HCA Healthcare and financial institutions such as JPMorgan Chase also sponsor support analyst positions across Texas metropolitan areas.
Which visa types are most common for support analyst roles in Texas?
The H-1B is the most common visa for support analyst roles in Texas, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a relevant field such as computer science, information systems, or engineering. Some candidates already holding OPT or STEM OPT work authorization transition to H-1B sponsorship through Texas employers. The L-1B intracompany transfer visa applies when a multinational employer moves an existing analyst to a Texas office.
How to find support analyst visa sponsorship jobs in Texas?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse support analyst roles in Texas without sorting through employers who don't sponsor. You can narrow results by city, such as Dallas, Austin, or Houston, to target the markets with the highest concentration of sponsoring employers. Migrate Mate's board focuses exclusively on international candidates, so every listed role reflects an employer open to sponsorship.
Which cities in Texas have the most support analyst sponsorship jobs?
Dallas and its suburbs, particularly Plano, Irving, and Richardson, form the densest market for sponsored support analyst roles, anchored by major corporate headquarters and technology campuses. Austin follows closely, driven by its expanding tech sector and cloud infrastructure companies. Houston adds significant volume through its energy, healthcare, and logistics industries, which increasingly rely on IT support analysts for enterprise systems management.
Are there any Texas-specific considerations for support analysts seeking visa sponsorship?
Texas has no state income tax, which can affect how employers structure compensation benchmarks relative to Department of Labor prevailing wage requirements for H-1B positions. The state's large university system, including UT Austin, Texas A&M, and UT Dallas, produces a steady pipeline of international graduates who pursue OPT and then H-1B sponsorship locally. Texas's broad industry mix means support analyst roles span IT, energy, healthcare, and financial services, each with different sponsorship timelines and employer processes.
What is the prevailing wage for sponsored support analyst jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.