Support Analyst Visa Sponsorship Jobs in Massachusetts
Massachusetts support analyst jobs are concentrated in Greater Boston, with major employers including Mass General Brigham, Liberty Mutual, State Street, and a dense cluster of biotech and SaaS companies along Route 128. The state's strong university ecosystem and technology sector create consistent demand for support analysts, including roles that offer visa sponsorship.
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Get Access To All JobsINTRODUCTION
L2 Operational analyst with Aladdin platform experience
ROLE
- Aladdin - Blackrock experience including administration and L2 support working with the vendor
- Service Management and ITIL process knowledge and experience in handling L2 support role and handling vendor
- L2 incident management for investment applications, trading venues, file ingestion and 3rd party leased line connectivity for US regional services
- Asset Management Domain Knowledge and L2 support experience for Asset management applications
- Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin.
- Support client/user requests related to the Aladdin
- Excellent communication and presentation skills. Must possess strong verbal and written communication skills and be able to develop good working relationships with partners.
- Good understanding of SQL to help dive into Aladdin Database for investigations.
- Technical skills (UNIX, Python and PERL) are preferred but not necessary.
- Must be detail orientated, possess initiative and work well under pressure.
BASIC QUALIFICATIONS
Bachelor of Computer Science
COMPENSATION
- Salary Range: $100,000-$120,000 a year
LOCATION
Boston, MA
JOB FUNCTION
TECHNOLOGY
ROLE
Engineer
JOB ID
407306
DESIRED SKILLS
ITIL
INTRODUCTION
L2 Operational analyst with Aladdin platform experience
ROLE
- Aladdin - Blackrock experience including administration and L2 support working with the vendor
- Service Management and ITIL process knowledge and experience in handling L2 support role and handling vendor
- L2 incident management for investment applications, trading venues, file ingestion and 3rd party leased line connectivity for US regional services
- Asset Management Domain Knowledge and L2 support experience for Asset management applications
- Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin.
- Support client/user requests related to the Aladdin
- Excellent communication and presentation skills. Must possess strong verbal and written communication skills and be able to develop good working relationships with partners.
- Good understanding of SQL to help dive into Aladdin Database for investigations.
- Technical skills (UNIX, Python and PERL) are preferred but not necessary.
- Must be detail orientated, possess initiative and work well under pressure.
BASIC QUALIFICATIONS
Bachelor of Computer Science
COMPENSATION
- Salary Range: $100,000-$120,000 a year
LOCATION
Boston, MA
JOB FUNCTION
TECHNOLOGY
ROLE
Engineer
JOB ID
407306
DESIRED SKILLS
ITIL
Support Analyst Job Roles in Massachusetts
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Search Support Analyst Jobs in MassachusettsSupport Analyst Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for support analysts in Massachusetts?
Large employers with documented H-1B sponsorship histories in Massachusetts include Mass General Brigham, Biogen, HubSpot, State Street, Liberty Mutual, and Fidelity Investments. Mid-size SaaS and healthcare IT companies along the Route 128 corridor also sponsor support analyst roles regularly. Sponsorship patterns vary by employer size and role structure, so reviewing LCA disclosure data for specific employers is worth doing before applying.
Which visa types are most common for support analyst roles in Massachusetts?
The H-1B is the most common visa for support analysts in Massachusetts, particularly at larger technology and financial services employers. The role typically qualifies as a specialty occupation when it requires a bachelor's degree in a specific technical field such as computer science or information systems. Applicants already on F-1 OPT or STEM OPT are also common in the Boston area given the high concentration of university graduates entering the workforce.
Which cities in Massachusetts have the most support analyst sponsorship jobs?
Boston and Cambridge account for the largest share of support analyst sponsorship jobs in Massachusetts, driven by financial services firms, biotech companies, and technology employers concentrated in those areas. Waltham, Burlington, and Woburn along the Route 128 corridor also have significant activity, particularly among mid-size enterprise software and managed services companies. Worcester and Springfield have a smaller but present market, generally tied to healthcare systems and regional employers.
How to find support analyst visa sponsorship jobs in Massachusetts?
Migrate Mate filters support analyst jobs in Massachusetts by visa sponsorship willingness, so you're not sorting through postings that won't work for your situation. The platform is particularly useful in Massachusetts given the volume of postings across Boston, Cambridge, and the Route 128 corridor. Searching by role and state on Migrate Mate surfaces employers with documented sponsorship activity, which saves significant time compared to filtering general job boards manually.
Are there any Massachusetts-specific considerations for support analyst visa sponsorship?
Massachusetts employers filing H-1B petitions for support analyst roles must meet Department of Labor prevailing wage requirements, which are set at relatively high levels in the Boston metropolitan area due to its competitive technology market. The state's dense university pipeline, including MIT, Boston University, and Northeastern, means employers are accustomed to hiring international graduates. Roles requiring technical specialization, such as support analysts tied to specific software platforms or infrastructure systems, tend to have stronger sponsorship cases than generalist support positions.
What is the prevailing wage for sponsored support analyst jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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