Support Analyst Visa Sponsorship Jobs in Virginia
Virginia is a strong market for support analyst roles, driven by a dense concentration of federal contractors, defense firms, and technology companies in Northern Virginia's Dulles Tech Corridor. Employers like Leidos, SAIC, Booz Allen Hamilton, and ManTech regularly hire support analysts and have established visa sponsorship programs for qualified international candidates.
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Get Access To All JobsINTRODUCTION
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
ROLE AND RESPONSIBILITIES
What you’ll be doing…
Customers rely on us for the best network and entertainment. And when they have questions or issues, you’ll be there with exceptional technical support and customer service. You’ll join a tech support team in a call center to help our Fios customers with their voice, data, and video services. The team will be troubleshooting issues in hardware, software, applications, networks, or devices and answering customer tech questions. Because here, better matters. Your responsibilities will include, but are not limited to:
- Answering incoming calls from customers with order inquiry and/or trouble reports.
- Providing customers with service support for Voice, Data, and Video services and features within the fiber and/or copper network.
- Performing analysis and isolation of trouble conditions and creating and sorting trouble reports.
- Utilizing knowledge of communication and networking components to provide customers with service support and configuration of customer equipment.
- Communicating clearly and professionally, delivering technical/industry information in a manner appropriate to the audience.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
BASIC QUALIFICATIONS
What we’re looking for…
You’ll have a dedication to customer service excellence with amazing communication skills and a positive, professional attitude. You’ll thrive in a fast-paced work environment, and enjoy helping our customers connect to the digital world.
PREFERRED QUALIFICATIONS
Even better if you have one or more of the following:
- A related Associate Degree or 2+ years’ relevant experience.
- Technical support call center experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Test(s) Required
Computer & Internet Knowledge Test (210), SACS HTML Results Test Previews
LOCATION
Where you’ll be working
In this remote role, you'll work from home with occasional in-person trainings and meetings.
SCHEDULED WEEKLY HOURS
40
EQUAL EMPLOYMENT OPPORTUNITY
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
BENEFITS AND COMPENSATION
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.
The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours. The weekly wage range for the location(s) listed on this job requisition based on a full-time schedule is: $673.50 - $1,601.00.
INTRODUCTION
When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
ROLE AND RESPONSIBILITIES
What you’ll be doing…
Customers rely on us for the best network and entertainment. And when they have questions or issues, you’ll be there with exceptional technical support and customer service. You’ll join a tech support team in a call center to help our Fios customers with their voice, data, and video services. The team will be troubleshooting issues in hardware, software, applications, networks, or devices and answering customer tech questions. Because here, better matters. Your responsibilities will include, but are not limited to:
- Answering incoming calls from customers with order inquiry and/or trouble reports.
- Providing customers with service support for Voice, Data, and Video services and features within the fiber and/or copper network.
- Performing analysis and isolation of trouble conditions and creating and sorting trouble reports.
- Utilizing knowledge of communication and networking components to provide customers with service support and configuration of customer equipment.
- Communicating clearly and professionally, delivering technical/industry information in a manner appropriate to the audience.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
BASIC QUALIFICATIONS
What we’re looking for…
You’ll have a dedication to customer service excellence with amazing communication skills and a positive, professional attitude. You’ll thrive in a fast-paced work environment, and enjoy helping our customers connect to the digital world.
PREFERRED QUALIFICATIONS
Even better if you have one or more of the following:
- A related Associate Degree or 2+ years’ relevant experience.
- Technical support call center experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Test(s) Required
Computer & Internet Knowledge Test (210), SACS HTML Results Test Previews
LOCATION
Where you’ll be working
In this remote role, you'll work from home with occasional in-person trainings and meetings.
SCHEDULED WEEKLY HOURS
40
EQUAL EMPLOYMENT OPPORTUNITY
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
BENEFITS AND COMPENSATION
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we’ve got you covered with our award-winning total rewards package.
The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours. The weekly wage range for the location(s) listed on this job requisition based on a full-time schedule is: $673.50 - $1,601.00.
Support Analyst Job Roles in Virginia
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Search Support Analyst Jobs in VirginiaSupport Analyst Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for support analysts in Virginia?
Northern Virginia's federal contracting sector produces the most consistent sponsorship activity for support analysts. Companies like Leidos, SAIC, Booz Allen Hamilton, ManTech, and General Dynamics IT regularly file H-1B visa petitions for support analyst roles. Outside the defense sector, technology firms in the Dulles Corridor and consulting companies in Arlington and McLean also have established sponsorship track records for this role type.
Which visa types are most common for support analyst roles in Virginia?
The H-1B is the most common visa category for support analysts in Virginia, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a specific technical field. Some employers, particularly large federal contractors, also sponsor L-1B petitions for analysts transferring from overseas offices. Candidates already holding OPT or STEM OPT authorization are often a practical near-term option for employers before a full H-1B sponsorship is initiated.
Which cities in Virginia have the most support analyst sponsorship jobs?
Northern Virginia dominates sponsorship activity for support analysts, with Reston, Herndon, McLean, Arlington, and Fairfax accounting for the majority of openings. This concentration reflects the region's federal contracting industry and proximity to government agencies. Richmond has a smaller but growing technology and financial services sector with occasional sponsorship opportunities, while Virginia Beach and Norfolk see some activity tied to defense and military-adjacent employers.
How to find support analyst visa sponsorship jobs in Virginia?
Migrate Mate filters job listings specifically for visa sponsorship, making it straightforward to browse support analyst roles in Virginia without sifting through positions that won't consider international candidates. You can filter by state and role type to surface openings from Virginia-based employers, particularly in Northern Virginia's federal contracting and technology sectors, where sponsorship for support analysts is most common.
Are there any Virginia-specific considerations for support analysts seeking sponsorship?
Virginia's support analyst market is heavily shaped by the federal contracting industry, which means many roles require security clearance eligibility. Non-U.S. citizens can hold certain clearance levels, but the process is more complex and some positions are restricted to U.S. citizens entirely. International candidates should focus on private-sector technology and consulting firms in Northern Virginia, where clearance requirements are less universal and H-1B sponsorship is more accessible for support analyst roles.
What is the prevailing wage for sponsored support analyst jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.