Support Analyst Visa Sponsorship Jobs in Virginia
Virginia is a strong market for support analyst roles, driven by a dense concentration of federal contractors, defense firms, and technology companies in Northern Virginia's Dulles Tech Corridor. Employers like Leidos, SAIC, Booz Allen Hamilton, and ManTech regularly hire support analysts and have established visa sponsorship programs for qualified international candidates.
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Posting Details
Working Title Business Support Analyst
Position Number 00764A
Department PARKING FACILITIES
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category C Technicians
Job Description
This position will manage the entirety of the parking citation appeals process including notification of results, the second appeal process, customer follow-up, and proper documentation within parking management software. This position will be the primary point of contact for customers participating in the 3rd party customer program and will be responsible for establishing the accounts in the parking management system, providing technical assistance to participants, evaluating current processes and identifying improvements, and partnering with the Customer Service Manager and financial services team to ensure account accuracy.
Type of Recruitment
Knowledge, skills and abilities
Some knowledge of MS Office Software Applications.
Some knowledge of T2 Flex Parking Management System (PMS), including some knowledge of database management and reporting, T2 Flexport Customer Portal, T2 Iris, Genetec Security Desk, DMV mainframe access, Offstreet Technologies Admin Portal or other similar related systems/software/applications.
Excellent verbal and written skills.
Excellent interpersonal skills with demonstrated ability to effectively work and communicate with customers.
Good customer service skills, including problem solving, conflict resolution, and account relationship management.
Superb keyboarding, grammar, spelling and proof reading skills.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable administrative experience in an office or university environment.
Considerable experience managing data processes, information management, and reporting.
Additional Considerations
Expert with MS Office Software Applications.
Expert Knowledge of T2 Flex Parking Management System (PMS), including knowledge of database management and reporting, T2 Flexport Customer Portal, T2 Iris, Genetec Security Desk, DMV mainframe access, Offstreet Technologies Admin Portal.
Demonstrated project management experience to successfully on-board new customers and evaluate current processes and recommend opportunities to improve efficiencies.
Ability to interpret, apply, and explain established policies and procedures.
Demonstrated ability to effectively communicate and conduct in-person and over the phone training for external users of PMS.
Conditions of Employment
N/A
Annual Salary/Hourly Rate
Salary range between $40,000 - $45,000
Posting Detail Information
Job Requisition Number S03252
Job Open To General Public
Open Date 03/18/2026
Close Date 04/17/2026
Open Until Filled No
Special Instructions Summary
Please complete the state employment application in full and attach the requested documentation to facilitate the interviewing and hiring process.
Criminal Background Check
The final candidate is required to complete a criminal history check.
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
-
Please describe your experience in the parking, transportation, and mobility industry.
(Open Ended Question) -
Describe your experience with parking ticket appeals and reappeals processes.
(Open Ended Question) -
Describe your experience with electronic data records management as it relates to a parking management system.
(Open Ended Question) -
Describe your experience with interdepartmental collaboration efforts.
(Open Ended Question)
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
* Contact Information for Professional References
Optional Documents
Yellow Layoff Form
Blue Layoff Card
* AHP Letter

Posting Details
Working Title Business Support Analyst
Position Number 00764A
Department PARKING FACILITIES
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category C Technicians
Job Description
This position will manage the entirety of the parking citation appeals process including notification of results, the second appeal process, customer follow-up, and proper documentation within parking management software. This position will be the primary point of contact for customers participating in the 3rd party customer program and will be responsible for establishing the accounts in the parking management system, providing technical assistance to participants, evaluating current processes and identifying improvements, and partnering with the Customer Service Manager and financial services team to ensure account accuracy.
Type of Recruitment
Knowledge, skills and abilities
Some knowledge of MS Office Software Applications.
Some knowledge of T2 Flex Parking Management System (PMS), including some knowledge of database management and reporting, T2 Flexport Customer Portal, T2 Iris, Genetec Security Desk, DMV mainframe access, Offstreet Technologies Admin Portal or other similar related systems/software/applications.
Excellent verbal and written skills.
Excellent interpersonal skills with demonstrated ability to effectively work and communicate with customers.
Good customer service skills, including problem solving, conflict resolution, and account relationship management.
Superb keyboarding, grammar, spelling and proof reading skills.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Considerable administrative experience in an office or university environment.
Considerable experience managing data processes, information management, and reporting.
Additional Considerations
Expert with MS Office Software Applications.
Expert Knowledge of T2 Flex Parking Management System (PMS), including knowledge of database management and reporting, T2 Flexport Customer Portal, T2 Iris, Genetec Security Desk, DMV mainframe access, Offstreet Technologies Admin Portal.
Demonstrated project management experience to successfully on-board new customers and evaluate current processes and recommend opportunities to improve efficiencies.
Ability to interpret, apply, and explain established policies and procedures.
Demonstrated ability to effectively communicate and conduct in-person and over the phone training for external users of PMS.
Conditions of Employment
N/A
Annual Salary/Hourly Rate
Salary range between $40,000 - $45,000
Posting Detail Information
Job Requisition Number S03252
Job Open To General Public
Open Date 03/18/2026
Close Date 04/17/2026
Open Until Filled No
Special Instructions Summary
Please complete the state employment application in full and attach the requested documentation to facilitate the interviewing and hiring process.
Criminal Background Check
The final candidate is required to complete a criminal history check.
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter.
To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
-
Please describe your experience in the parking, transportation, and mobility industry.
(Open Ended Question) -
Describe your experience with parking ticket appeals and reappeals processes.
(Open Ended Question) -
Describe your experience with electronic data records management as it relates to a parking management system.
(Open Ended Question) -
Describe your experience with interdepartmental collaboration efforts.
(Open Ended Question)
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
* Contact Information for Professional References
Optional Documents
Yellow Layoff Form
Blue Layoff Card
* AHP Letter
Support Analyst Job Roles in Virginia
See all 48+ Support Analyst Jobs in Virginia
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Search Support Analyst Jobs in VirginiaSupport Analyst Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for support analysts in Virginia?
Northern Virginia's federal contracting sector produces the most consistent sponsorship activity for support analysts. Companies like Leidos, SAIC, Booz Allen Hamilton, ManTech, and General Dynamics IT regularly file H-1B petitions for support analyst roles. Outside the defense sector, technology firms in the Dulles Corridor and consulting companies in Arlington and McLean also have established sponsorship track records for this role type.
Which visa types are most common for support analyst roles in Virginia?
The H-1B is the most common visa category for support analysts in Virginia, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a specific technical field. Some employers, particularly large federal contractors, also sponsor L-1B petitions for analysts transferring from overseas offices. Candidates already holding OPT or STEM OPT authorization are often a practical near-term option for employers before a full H-1B sponsorship is initiated.
Which cities in Virginia have the most support analyst sponsorship jobs?
Northern Virginia dominates sponsorship activity for support analysts, with Reston, Herndon, McLean, Arlington, and Fairfax accounting for the majority of openings. This concentration reflects the region's federal contracting industry and proximity to government agencies. Richmond has a smaller but growing technology and financial services sector with occasional sponsorship opportunities, while Virginia Beach and Norfolk see some activity tied to defense and military-adjacent employers.
How to find support analyst visa sponsorship jobs in Virginia?
Migrate Mate filters job listings specifically for visa sponsorship, making it straightforward to browse support analyst roles in Virginia without sifting through positions that won't consider international candidates. You can filter by state and role type to surface openings from Virginia-based employers, particularly in Northern Virginia's federal contracting and technology sectors, where sponsorship for support analysts is most common.
Are there any Virginia-specific considerations for support analysts seeking sponsorship?
Virginia's support analyst market is heavily shaped by the federal contracting industry, which means many roles require security clearance eligibility. Non-U.S. citizens can hold certain clearance levels, but the process is more complex and some positions are restricted to U.S. citizens entirely. International candidates should focus on private-sector technology and consulting firms in Northern Virginia, where clearance requirements are less universal and H-1B sponsorship is more accessible for support analyst roles.
What is the prevailing wage for sponsored support analyst jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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