Support Analyst Visa Sponsorship Jobs in Ohio
Ohio's support analyst job market spans healthcare IT in Columbus, manufacturing technology firms in Cleveland, and financial services operations in Cincinnati. Major employers like JPMorgan Chase, Nationwide, and Progressive have sponsored analysts through H-1B visa and other work visa programs. International candidates will find active hiring across the state's growing enterprise technology sector.
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Get Access To All JobsINTRODUCTION
Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings. The Analyst Operations Support performs day-to-day efforts toward wage and hour compliance at all First Student Locations.
Major Responsibilities
- Enforce locations' adherence to operational standards while delivering planned direct labor efficiencies
- Perform reviews and trainings for adherence to all applicable Wage and Hour regulations while utilizing FOCUS and related systems, ensuring locations apply the rules, regulations, and proper system utilization
- Prepare, analyze, present and maintain location Category data for performance reporting purposes
- Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses
- Follow procedure and appropriate conduct when auditing and interacting with the field to ensure delivery evokes compliance and success
- Work closely with Director Operations Support as a main resource and SME in current location and area performance
- Be prepared and available to assist in other First Student projects as needed, recent initiatives that have been supported include PC refresh, the Active Directory Project and the Employee Portal
- Engage other Operations Support team to provide locations with excellent service in data importing, training, and supporting customer facing tools
Minimum Education or Certifications Required
Bachelor's degree (or equivalent) preferred
Minimum Experience or Skills Required
- 2-4 years related experience
- Project management skill sets preferred
- Ability to partner with operations with strong focus on client service
- Very strong analytical skill set required with proven ability to break complex problems into simple components for effective communication
- Experience in leadership role demonstrating ability to influence, coach and inspire individuals to achieve company, departmental and individual performance goals
- Demonstrated ability to effectively and enthusiastically lead change
- Sound business judgment as evidenced by the ability to set priorities and plans, escalate issues appropriately and drive for results
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request.
INTRODUCTION
Ensure First Student is the industry leader in leveraging technology to create operational efficiencies while providing best in class customer offerings. The Analyst Operations Support performs day-to-day efforts toward wage and hour compliance at all First Student Locations.
Major Responsibilities
- Enforce locations' adherence to operational standards while delivering planned direct labor efficiencies
- Perform reviews and trainings for adherence to all applicable Wage and Hour regulations while utilizing FOCUS and related systems, ensuring locations apply the rules, regulations, and proper system utilization
- Prepare, analyze, present and maintain location Category data for performance reporting purposes
- Assess field and customer needs ongoing, ensuring we provide all tools needed for customer satisfaction, accurate payroll processing, and ad hoc analyses
- Follow procedure and appropriate conduct when auditing and interacting with the field to ensure delivery evokes compliance and success
- Work closely with Director Operations Support as a main resource and SME in current location and area performance
- Be prepared and available to assist in other First Student projects as needed, recent initiatives that have been supported include PC refresh, the Active Directory Project and the Employee Portal
- Engage other Operations Support team to provide locations with excellent service in data importing, training, and supporting customer facing tools
Minimum Education or Certifications Required
Bachelor's degree (or equivalent) preferred
Minimum Experience or Skills Required
- 2-4 years related experience
- Project management skill sets preferred
- Ability to partner with operations with strong focus on client service
- Very strong analytical skill set required with proven ability to break complex problems into simple components for effective communication
- Experience in leadership role demonstrating ability to influence, coach and inspire individuals to achieve company, departmental and individual performance goals
- Demonstrated ability to effectively and enthusiastically lead change
- Sound business judgment as evidenced by the ability to set priorities and plans, escalate issues appropriately and drive for results
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request.
Support Analyst Job Roles in Ohio
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Search Support Analyst Jobs in OhioSupport Analyst Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for support analysts in Ohio?
Several large Ohio employers have documented H-1B sponsorship histories for support analyst roles. These include JPMorgan Chase and KeyBank in Cleveland, Nationwide Insurance and OhioHealth in Columbus, and Cincinnati-based companies like Kroger and Fifth Third Bank. Large IT consulting firms with Ohio offices, such as Cognizant and Infosys, also sponsor support analysts and operate delivery centers across the state.
Which visa types are most common for support analyst roles in Ohio?
The H-1B is the most common visa category for support analysts in Ohio, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as information systems or computer science. The TN visa is an option for Canadian and Mexican nationals in qualifying technical roles. L-1B intracompany transfers apply when candidates move from a foreign office of a multinational employer with Ohio operations.
Which cities in Ohio have the most support analyst sponsorship jobs?
Columbus generates the highest volume of support analyst sponsorship activity, driven by its concentration of insurance companies, healthcare systems, and government contractors. Cleveland follows, supported by financial services firms and healthcare technology employers in that metro. Cincinnati is a strong third option, particularly within financial services and consumer goods companies. Dayton also sees demand tied to defense and aerospace IT operations.
How to find support analyst visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Ohio employers actively hiring support analysts who need work authorization. Rather than sorting through general postings that rarely disclose sponsorship upfront, you can search by role and state on Migrate Mate to surface relevant openings from companies with documented sponsorship histories in Ohio's healthcare, finance, and technology sectors.
Are there state-specific factors that affect visa sponsorship for support analysts in Ohio?
Ohio's strong university system, including Ohio State University, Case Western Reserve, and the University of Cincinnati, produces a steady pipeline of international graduates who remain in-state and enter the job market on OPT. This means Ohio employers are generally familiar with work authorization timelines and OPT-to-H-1B transitions. The state's lower cost of business compared to coastal markets also makes prevailing wage compliance more manageable for mid-sized Ohio employers considering sponsorship.
What is the prevailing wage for sponsored support analyst jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.