Support Analyst Visa Sponsorship Jobs in Delaware

Job Summary: The Litigation & Practice Support Analyst is responsible for supporting the day-to-day litigation technology needs of assigned cases and projects. This role leverages litigation support tools and eDiscovery best practices to collect, organize, analyze, and produce legal documents and data throughout the discovery process. The Analyst will collaborate closely with attorneys and business professionals, providing technical support and training to ensure effective use of litigation technology and improved legal outcomes.

Salary in the range of $80,000 - $100,000 dependent on location and experience level

Essential Job Duties:

• Apply a thorough understanding of electronic discovery (eDiscovery) best practices throughout all phases of the litigation lifecycle.
• Utilize analytics and technology-assisted review tools to enhance document review efficiency.
• Manage the collection and processing of various data types, including mobile devices, messaging platforms (e.g., WhatsApp, SMS), and Microsoft Office applications.
• Oversee or directly execute all backend aspects of the eDiscovery process, including processing, analytics, and production—both internally and through external vendors.
• Build and manage electronic databases for document review and production.
• Set up and manage document review projects, ensuring consistency, defensibility, and compliance with firm policies.
• Process, manage, edit, and create electronic productions for litigation and regulatory matters.
• Maintain data integrity during processing, conversion, formatting, importing, and exporting of case materials.
• Prepare and manage presentation databases; assist with video editing, clip creation, and exhibit annotation.
• Provide technical training and support to attorneys and staff on litigation support tools, concepts, and workflows.
• Assist in the preparation of trial exhibits and presentations.
• Support the setup, installation, and operation of courtroom equipment and related technology during hearings or trials.
• Stay current with developments in litigation support technology, strategies, and automation tools.
• Troubleshoot issues related to electronic data, litigation databases, and collaboration platforms.
• Ensure data security and compliance with firm-approved Information Governance and Risk Management policies.
• Track and document eDiscovery efforts to ensure defensibility and best practice adherence.
• Travel as needed to support client meetings, hearings, or trials.

Minimum Requirements:

• Bachelor’s degree required.
• Minimum of four years of experience in eDiscovery or litigation support.
• Relevant certifications such as CEDS, RCA, TrialDirector Administrator, or similar preferred.
• Experience with Relativity and TrialDirector strongly preferred.
• Law firm or legal department experience a plus.
• Availability to work extended hours as needed to meet deadlines.
• Exceptional attention to detail and ability to manage multiple high-priority tasks simultaneously.
• Strong verbal and written communication skills.
• Demonstrated technical aptitude and problem-solving capabilities.
• Ability to collaborate effectively with a diverse group of legal and business professionals.
• Excellent time management, prioritization, and client service skills.
• Must be able to perform all essential job duties as described.

Other Requirements:

The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Operated:

This position requires extensive use of a computer and telephone. This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements:

While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.

Mental Requirements:

Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment:

While performing the duties of this job, the employee may be exposed to weather conditions while traveling. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits provided include: Paid time off, Health insurance, Vision and Dental Insurance, 401k (with an employer match), life insurance, and many others. Please reach out for a comprehensive list of benefits provided.

Ice Miller is committed to recruiting, developing and retaining talented attorneys and professional staff from all backgrounds. To succeed, we take great pride in a culture where everyone at Ice Miller feels respected, is treated fairly and has the opportunity to perform to their highest potential.

Candidates must have permanent authorization to work in the United States.

Ice Miller LLP is an Equal Opportunity Employer.

#LI-Hybrid