Customer Specialist Visa Sponsorship Jobs in Maine
Customer specialist roles in Maine span healthcare administration, financial services, and tourism-driven hospitality, with employers like Hannaford, MaineHealth, and Bangor Savings Bank among the state's larger hiring organizations. Portland leads for sponsorship activity, followed by Bangor and Augusta, as companies in Maine's growing professional services sector recruit internationally for customer-facing positions.
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Get Access To All JobsPAY RANGE
$22.00 - $29.34 (Hourly)*
FUNCTION
This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transactions efficiently and accurately while meeting the Bank’s Customer Experience standards and may have vault cash and ATM responsibilities. Contributes to the overall sales growth of the Bank by engaging in customer conversations to develop rapport, explore financial needs and goals and recommend solutions. Engages business partners to provide more expert assistance as appropriate. May assume responsibility for the Branch in the absence of the Branch Manager, Assistant Branch Manager, Relationship Manager or Retail Loan Specialist.
ACCOUNTABILITIES
Customer Experience:
- Promotes a customer-centered culture and attitude among staff
- Builds relationships by providing the highest level of service, demonstrating You Matter More to each customer, getting to know customers on an individual basis
- Engages in conversations and demonstrates basic consultative sales skills to understand customer needs and financial goals, offers solutions as appropriate or refers to other team members in accordance with Bank strategy
- Understands the Bank’s products and services and how they benefit customers, promoting as appropriate
- Embraces and utilizes the Bank’s sales and coaching process, completes action plans in an effort to meet goals
Sales and Servicing:
- Serves as the primary in-branch sales and service contact by opening consumer and Maine Street business deposit relationships as well as processes and closes basic consumer loan requests in compliance with Bank policies and procedures
- Provides customers with information on products and services, rates, service charges and fees as well as other relevant information
- Maintains a high level of knowledge on all deposit products and services as well as basic consumer loan products
- Understands business partner relationships and refers to other team members in accordance with Bank strategy
- Demonstrates ability to handle routine service issues independently, refers customers to appropriate staff for advanced problem resolution
- Researches and resolves problems either through direct action or referral to and follow up with other Bank resources
- Answers written and telephone inquiries from customers concerning bank services
Customer Transactions:
- Accurately, efficiently and courteously processes transactions in compliance with Bank policies and procedures
- Performs routine and more complex transactions independently and correctly, acts as a resource to others
- Maintains accurate cash and transaction records, meeting established teller performance standards
- Demonstrates ability to handle more complex transaction issues independently, refers customers to appropriate staff for advanced problem resolution; acts as a resource to others
- Determines the necessity of placing holds on items presented for deposit
- Maintains awareness of current fraud alerts and identifies fraudulent activity
- Utilizes non-transaction processing time effectively by engaging in value added activities
Compliance and Control:
- Understands, demonstrates competency and maintains knowledge of the Bank’s operational and risk management policies as well as the Bank’s security policies and procedures
- Assists in ensuring that the Bank is in compliance with local, state and federal regulations
- Assists in completing operational and audit functions within the Branch
General:
- Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork
- Conforms to acceptable punctuality/attendance/professionalism standards as expressed in the Employee Handbook
- May train or assist in training new employees
- Performs additional duties as requested
- Travel to other branches for coverage may be required
COMPETENCIES:
- Integrity/Ethics – deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys news good or bad
- Vision/Values – Supports company mission/values through daily actions and decisions, communicates the Bank’s vision, mission and values to others
- Adaptability/Flexibility – adapts to change, is open to new ideas, takes on new challenges
- Initiative – takes action, operates as a pro-active self starter, acts on opportunities to improve
- Interpersonal Skills – has good listening skills, excellent customer service skills, able to communicate clearly and professionally both in telephone and written communication
- Productivity – manages time well, handles information flow well, strong multi-tasking skills with the ability to prioritize and organize work flow, accepts accountability, meets accuracy standards
- Decision Making – able to think through a problem, following proper steps in finding resolution
- Teamwork – Team player with a positive attitude, promotes a team atmosphere, selflessly pitches in, shares information, partners well with others, willingly assists co-workers and shares responsibilities
- Sales Skills – applies sales skills to identify customer needs and refer to appropriate business partners, translates product features to benefits, cross-selling skills, ability to identify and act on sales opportunities, works to develop sales skills
KNOWLEDGE/SKILLS/EXPERIENCE REQUIREMENTS:
- High school diploma or equivalent
- Two years experience in retail banking, lending, sales, customer service and/or cash handling experience
- Demonstrated basic lending proficiency
- Demonstrated personal computer literacy
PHYSICAL DEMANDS/CONDITIONS REQUIREMENTS
- General office environment
- May be required to move bags of coin short distances. Moderate lifting (up to 50 lbs.) required.
- Moderate reaching, walking, sitting and standing required
EQUIPMENT USED
- General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
PAY RANGE
$22.00 - $29.34 (Hourly)*
FUNCTION
This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transactions efficiently and accurately while meeting the Bank’s Customer Experience standards and may have vault cash and ATM responsibilities. Contributes to the overall sales growth of the Bank by engaging in customer conversations to develop rapport, explore financial needs and goals and recommend solutions. Engages business partners to provide more expert assistance as appropriate. May assume responsibility for the Branch in the absence of the Branch Manager, Assistant Branch Manager, Relationship Manager or Retail Loan Specialist.
ACCOUNTABILITIES
Customer Experience:
- Promotes a customer-centered culture and attitude among staff
- Builds relationships by providing the highest level of service, demonstrating You Matter More to each customer, getting to know customers on an individual basis
- Engages in conversations and demonstrates basic consultative sales skills to understand customer needs and financial goals, offers solutions as appropriate or refers to other team members in accordance with Bank strategy
- Understands the Bank’s products and services and how they benefit customers, promoting as appropriate
- Embraces and utilizes the Bank’s sales and coaching process, completes action plans in an effort to meet goals
Sales and Servicing:
- Serves as the primary in-branch sales and service contact by opening consumer and Maine Street business deposit relationships as well as processes and closes basic consumer loan requests in compliance with Bank policies and procedures
- Provides customers with information on products and services, rates, service charges and fees as well as other relevant information
- Maintains a high level of knowledge on all deposit products and services as well as basic consumer loan products
- Understands business partner relationships and refers to other team members in accordance with Bank strategy
- Demonstrates ability to handle routine service issues independently, refers customers to appropriate staff for advanced problem resolution
- Researches and resolves problems either through direct action or referral to and follow up with other Bank resources
- Answers written and telephone inquiries from customers concerning bank services
Customer Transactions:
- Accurately, efficiently and courteously processes transactions in compliance with Bank policies and procedures
- Performs routine and more complex transactions independently and correctly, acts as a resource to others
- Maintains accurate cash and transaction records, meeting established teller performance standards
- Demonstrates ability to handle more complex transaction issues independently, refers customers to appropriate staff for advanced problem resolution; acts as a resource to others
- Determines the necessity of placing holds on items presented for deposit
- Maintains awareness of current fraud alerts and identifies fraudulent activity
- Utilizes non-transaction processing time effectively by engaging in value added activities
Compliance and Control:
- Understands, demonstrates competency and maintains knowledge of the Bank’s operational and risk management policies as well as the Bank’s security policies and procedures
- Assists in ensuring that the Bank is in compliance with local, state and federal regulations
- Assists in completing operational and audit functions within the Branch
General:
- Interacts harmoniously and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork
- Conforms to acceptable punctuality/attendance/professionalism standards as expressed in the Employee Handbook
- May train or assist in training new employees
- Performs additional duties as requested
- Travel to other branches for coverage may be required
COMPETENCIES:
- Integrity/Ethics – deals with others in a straightforward, honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys news good or bad
- Vision/Values – Supports company mission/values through daily actions and decisions, communicates the Bank’s vision, mission and values to others
- Adaptability/Flexibility – adapts to change, is open to new ideas, takes on new challenges
- Initiative – takes action, operates as a pro-active self starter, acts on opportunities to improve
- Interpersonal Skills – has good listening skills, excellent customer service skills, able to communicate clearly and professionally both in telephone and written communication
- Productivity – manages time well, handles information flow well, strong multi-tasking skills with the ability to prioritize and organize work flow, accepts accountability, meets accuracy standards
- Decision Making – able to think through a problem, following proper steps in finding resolution
- Teamwork – Team player with a positive attitude, promotes a team atmosphere, selflessly pitches in, shares information, partners well with others, willingly assists co-workers and shares responsibilities
- Sales Skills – applies sales skills to identify customer needs and refer to appropriate business partners, translates product features to benefits, cross-selling skills, ability to identify and act on sales opportunities, works to develop sales skills
KNOWLEDGE/SKILLS/EXPERIENCE REQUIREMENTS:
- High school diploma or equivalent
- Two years experience in retail banking, lending, sales, customer service and/or cash handling experience
- Demonstrated basic lending proficiency
- Demonstrated personal computer literacy
PHYSICAL DEMANDS/CONDITIONS REQUIREMENTS
- General office environment
- May be required to move bags of coin short distances. Moderate lifting (up to 50 lbs.) required.
- Moderate reaching, walking, sitting and standing required
EQUIPMENT USED
- General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
Customer Specialist Job Roles in Maine
See all 43+ Customer Specialist Jobs in Maine
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Search Customer Specialist Jobs in MaineCustomer Specialist Jobs in Maine: Frequently Asked Questions
Which companies in Maine sponsor visas for customer specialist roles?
Maine's larger employers in healthcare, financial services, and retail are the most active sponsors for customer specialist positions. Organizations like MaineHealth, Hannaford, and Bangor Savings Bank have hiring footprints large enough to support visa sponsorship infrastructure. Hospitality and tourism companies in the Portland area also hire internationally for customer-facing roles, particularly when specialist-level skills in client management or technical support are required.
What visa types are most commonly used for customer specialist jobs in Maine?
The H-1B visa is the most common visa for customer specialist roles classified as specialty occupations, typically requiring a bachelor's degree in a relevant field like business administration or communications. The TN visa is available to Canadian and Mexican nationals in qualifying professional categories. Some employers also use the O-1 visa for candidates with demonstrated expertise. Whether a specific customer specialist role qualifies depends on how the employer defines the position's degree requirements.
Which cities in Maine have the most customer specialist visa sponsorship jobs?
Portland is Maine's primary hub for customer specialist sponsorship activity, home to the state's largest concentration of professional services firms, healthcare systems, and financial institutions. Bangor is a secondary market with meaningful employer presence in healthcare and retail. Augusta, as the state capital, generates customer specialist demand through government contractors and administrative services firms. Smaller markets like Lewiston and Auburn have limited but emerging sponsorship activity.
How to find customer specialist visa sponsorship jobs in Maine?
Migrate Mate is a job board built specifically for international candidates seeking visa sponsorship in the U.S., including customer specialist roles in Maine. You can filter directly by state and role type to see employers currently hiring and open to sponsorship. This is more efficient than sorting through general job boards that don't flag sponsorship availability, especially for a smaller market like Maine where sponsored postings can be sparse.
Are there any state-specific considerations for customer specialist sponsorship in Maine?
Maine is a smaller labor market, which means fewer employers have the legal and HR infrastructure to manage visa sponsorship compared to states like Massachusetts or New York. Employers must pay the Department of Labor's prevailing wage for the role and location when filing an H-1B petition. University pipelines from the University of Maine and USM occasionally connect international graduates to local employers, but most sponsored customer specialist hires come through employers with existing immigration counsel on retainer.
What is the prevailing wage for sponsored customer specialist jobs in Maine?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.