Customer Specialist Visa Sponsorship Jobs in Ohio
Customer specialist roles in Ohio span financial services firms in Columbus, manufacturing companies in Cleveland, and healthcare organizations in Cincinnati. Major employers like JPMorgan Chase, Progressive Insurance, and Nationwide have hired internationally for customer-facing positions. Ohio's diverse economy creates steady demand for customer specialists, with some employers willing to support H-1B visa or other work visa sponsorship.
Find Customer Specialist JobsOverview
Showing 5 of 246+ Customer Specialist Jobs in Ohio with Visa Sponsorship
See all 246+ Customer Specialist Jobs in Ohio with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Specialist Jobs in Ohio with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
Why you’ll love it here!
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
Position Summary:
- The Customer & Sales Support Specialist reports to the Manager, Customer & Sales Support
- Located in Cleveland, OH
- Full-Time
- Hybrid
Join our dynamic Sales Support Department as a Customer & Sales Support Specialist. In this role, you'll assist the Business Development (outside sales) team by performing clerical tasks with precision in a fast-paced environment. Your responsibilities include data entry, basic bookkeeping, creating quotes and orders, collaborating with vendors and internal departments, and providing top-notch customer service. Your focus will contribute to profitable revenue growth and effective customer relationship management.
Essential Functions & Responsibilities
- Will be a key inside contact for customers with timely and accurate processing of incoming orders and quotation requests via phone, fax, online chat or email, ensuring a high level of customer satisfaction
- Support external sales representatives, including maintaining customer base, setting up order guides and pricing, order entry, quoting, monitoring back orders and sample requests
- Focus on improving lines per order and increasing profit margin
- Establish and maintain strong positive customer relationships
- Provide courteous and efficient servicing of customer requests
- Learn key contacts
- Ask for the order
- Follow up on purchases and address any customer service issues
- Respond to customer literature request including, product information, tracking information, and proof of delivery
- Assist in managing plan for weekly/monthly outbound calls to assigned customers/sales reps to build relationships and orders
- Achieve and maintain high level of product knowledge through product training, reading written materials, and utilizing resources/tools available for support
- Resolve all customer issues/opportunities such as pricing, tracking shipments and/or processing credits
- Support and communicate with all internal departments – Sales, Finance, Warehouse, purchasing – to ensure customers’ requirements are met or exceeded
- Determine customer requirements and expectations in order to recommend specific product solutions via research
- Provide back-up while sales representatives are on vacation
- Minimal travel may be required from time to time
Competencies, Skills and Abilities
- Superior customer service attitude with unwavering commitment to the customer, team, and Company
- Clear, concise, and genuine phone presence
- Advanced math skills
- Ability to prioritize and multi-task in a fast-paced and demanding environment
- Sales minded with winning attitude and proven success in developing long term relationships with current account base and new business opportunities
- Strong organizational skills
- Highly motivated and self-directed
- Results oriented team player with a committed effort to meet goal numbers
- High attention to detail
- Strong working knowledge of MS Word, Excel, and Outlook and MS Operating system
- Strong professional work ethic
- Maintains a positive/calm attitude when handling problems or the unexpected
- Demonstrate resourcefulness
Preferred
- Working knowledge of Oracle Systems, CRM platforms
- Working knowledge of Auto-Quotes system
Essential Education:
- High school diploma
Preferred Education:
- Bachelor’s degree
- CFSP Certification
Essential Experience:
- 2+ years customer service experience
Preferred Experience:
- Previous foodservice industry experience
- 2+ years sales support environment
Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
INTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
Why you’ll love it here!
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
Position Summary:
- The Customer & Sales Support Specialist reports to the Manager, Customer & Sales Support
- Located in Cleveland, OH
- Full-Time
- Hybrid
Join our dynamic Sales Support Department as a Customer & Sales Support Specialist. In this role, you'll assist the Business Development (outside sales) team by performing clerical tasks with precision in a fast-paced environment. Your responsibilities include data entry, basic bookkeeping, creating quotes and orders, collaborating with vendors and internal departments, and providing top-notch customer service. Your focus will contribute to profitable revenue growth and effective customer relationship management.
Essential Functions & Responsibilities
- Will be a key inside contact for customers with timely and accurate processing of incoming orders and quotation requests via phone, fax, online chat or email, ensuring a high level of customer satisfaction
- Support external sales representatives, including maintaining customer base, setting up order guides and pricing, order entry, quoting, monitoring back orders and sample requests
- Focus on improving lines per order and increasing profit margin
- Establish and maintain strong positive customer relationships
- Provide courteous and efficient servicing of customer requests
- Learn key contacts
- Ask for the order
- Follow up on purchases and address any customer service issues
- Respond to customer literature request including, product information, tracking information, and proof of delivery
- Assist in managing plan for weekly/monthly outbound calls to assigned customers/sales reps to build relationships and orders
- Achieve and maintain high level of product knowledge through product training, reading written materials, and utilizing resources/tools available for support
- Resolve all customer issues/opportunities such as pricing, tracking shipments and/or processing credits
- Support and communicate with all internal departments – Sales, Finance, Warehouse, purchasing – to ensure customers’ requirements are met or exceeded
- Determine customer requirements and expectations in order to recommend specific product solutions via research
- Provide back-up while sales representatives are on vacation
- Minimal travel may be required from time to time
Competencies, Skills and Abilities
- Superior customer service attitude with unwavering commitment to the customer, team, and Company
- Clear, concise, and genuine phone presence
- Advanced math skills
- Ability to prioritize and multi-task in a fast-paced and demanding environment
- Sales minded with winning attitude and proven success in developing long term relationships with current account base and new business opportunities
- Strong organizational skills
- Highly motivated and self-directed
- Results oriented team player with a committed effort to meet goal numbers
- High attention to detail
- Strong working knowledge of MS Word, Excel, and Outlook and MS Operating system
- Strong professional work ethic
- Maintains a positive/calm attitude when handling problems or the unexpected
- Demonstrate resourcefulness
Preferred
- Working knowledge of Oracle Systems, CRM platforms
- Working knowledge of Auto-Quotes system
Essential Education:
- High school diploma
Preferred Education:
- Bachelor’s degree
- CFSP Certification
Essential Experience:
- 2+ years customer service experience
Preferred Experience:
- Previous foodservice industry experience
- 2+ years sales support environment
Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
Customer Specialist Job Roles in Ohio
See all 246+ Customer Specialist Jobs in Ohio
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Specialist Jobs in OhioCustomer Specialist Jobs in Ohio: Frequently Asked Questions
Which companies in Ohio sponsor visas for customer specialist roles?
Financial services and insurance companies are among the more active sponsors for customer specialist positions in Ohio. Employers like JPMorgan Chase, Progressive Insurance, and Nationwide have sponsorship histories visible through Department of Labor LCA filings. Large healthcare systems and technology firms headquartered in Columbus and Cleveland have also filed on behalf of customer-facing employees, though sponsorship decisions vary by role and hiring cycle.
Which visa types are most common for customer specialist jobs in Ohio?
The H-1B is the most common visa for customer specialist roles in Ohio, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, communications, or a related discipline. Some employers also use L-1B visas for intracompany transfers into customer specialist functions. TN visas are available to Canadian and Mexican nationals in qualifying professional categories.
Which Ohio cities have the most customer specialist visa sponsorship jobs?
Columbus generates the highest volume of customer specialist sponsorship opportunities in Ohio, driven by its concentration of financial services, insurance, and technology employers. Cleveland follows, with demand from healthcare systems and manufacturing firms. Cincinnati's corporate base, including large consumer goods and financial companies, also produces sponsorship activity. Smaller markets like Dayton and Akron have fewer openings but occasional opportunities through regional employers.
How to find customer specialist visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for international job seekers and filters customer specialist roles in Ohio by visa sponsorship eligibility, so you can avoid applying to positions where sponsorship isn't on the table. Beyond browsing Migrate Mate, reviewing Department of Labor LCA disclosure data lets you confirm which Ohio employers have sponsored similar roles historically before you apply.
Are there state-specific considerations for customer specialist sponsorship in Ohio?
Ohio does not impose state-level visa sponsorship requirements beyond federal obligations, but employers must meet Department of Labor prevailing wage standards for the specific metropolitan area where the customer specialist works. Columbus, Cleveland, and Cincinnati each have different prevailing wage benchmarks. Ohio State University and other large universities also produce pipelines of international graduates who pursue customer specialist roles through OPT before seeking H-1B sponsorship.
What is the prevailing wage for sponsored customer specialist jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.