Customer Specialist Visa Sponsorship Jobs in Florida
Customer specialist roles in Florida attract international candidates across the state's thriving tourism, financial services, and technology sectors. Major employers like Chewy, Carnival Corporation, and Citi have hired customer specialists in Tampa, Miami, and Orlando. Companies in these hubs have established H-1B visa and TN visa sponsorship histories, making Florida a competitive but active market for international job seekers.
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Get Access To All JobsPosition: Customer Service Specialist
Location: Largo, FL 33773
Duration: 5+ Months
Shift: 8.00am – 05.00pm
Job Goals:
- Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints.
- Interact with customers in a positive, friendly manner that ensures high customer retention.
- Input phone/fax orders and relative data into the computer by performing the following duties:
Essential Responsibilities of the Position (includes the following; other responsibilities may be assigned):
- Actively participates in the Quality Improvement Process by processing customer warranties and complaints and helping bring clarity for the issues which need to be addressed by the Quality and Operations Teams.
- Acts as customer support for the Latin American market which encompasses Mexico, Central America and South America.
- Responsible for ongoing service, support and administration of all Computer Cut related activities (orders, billing, etc.).
- Talk with customers by phone concerning orders, returns and shipments and provide product information on claims, processes and warranties.
- Receive & input orders and ensure they are filled in an accurate and timely manner.
- Call customers when necessary to advise shipment delay and/or information necessary to process orders. Answer product availability questions; suggesting information about other products and services. Follow through on customer requests as needed.
- Arrange transfer of inventory from other Service Centers as needed.
- Initiate tracers with carriers.
- Make changes to or cancel orders/backorders.
- Initiate orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.).
- Initiate file maintenance for corrections to computer’s customer file. Perform clerical duties such as filing invoices.
- Fill out forms, determine changes for service requested.
- Provide assistance to other service centers as the need arises. Respond to questions about their orders and shipments.
- Handle all customers in a professional manner.
- Obtain customer feedback information.
- Adhere to all company policies and procedures.
This position will be filled without regard to race, color, religion, creed, sex, ancestry, national origin, age, marital status, disability, sexual preference, or veteran status.
Non-Essential Responsibilities of the Position:
- Perform all other duties and special projects as assigned.
- Assist the other staff members with tasks that assure the day’s business is completed and done so in a timely and efficient manner.
Essential Requirements for the Position:
- High School diploma or GED; Associate degree preferred.
- Bilingual (English/Spanish), oral and written.
- Excellent customer service skills (friendly, courteous, professional, and helpful).
- Proficiency with Microsoft Windows 2000/XP Professional.
- SAP experience is strongly desired.
- Ability to read and interpret documents such as operating and maintenance instructions and procedures manuals.
- Ability to calculate figures and amounts.
- Strong verbal, written and interpersonal skills.
- Ability to organize and prioritize work.
- Strong work ethic, with focus on attendance and punctuality.
Position: Customer Service Specialist
Location: Largo, FL 33773
Duration: 5+ Months
Shift: 8.00am – 05.00pm
Job Goals:
- Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints.
- Interact with customers in a positive, friendly manner that ensures high customer retention.
- Input phone/fax orders and relative data into the computer by performing the following duties:
Essential Responsibilities of the Position (includes the following; other responsibilities may be assigned):
- Actively participates in the Quality Improvement Process by processing customer warranties and complaints and helping bring clarity for the issues which need to be addressed by the Quality and Operations Teams.
- Acts as customer support for the Latin American market which encompasses Mexico, Central America and South America.
- Responsible for ongoing service, support and administration of all Computer Cut related activities (orders, billing, etc.).
- Talk with customers by phone concerning orders, returns and shipments and provide product information on claims, processes and warranties.
- Receive & input orders and ensure they are filled in an accurate and timely manner.
- Call customers when necessary to advise shipment delay and/or information necessary to process orders. Answer product availability questions; suggesting information about other products and services. Follow through on customer requests as needed.
- Arrange transfer of inventory from other Service Centers as needed.
- Initiate tracers with carriers.
- Make changes to or cancel orders/backorders.
- Initiate orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.).
- Initiate file maintenance for corrections to computer’s customer file. Perform clerical duties such as filing invoices.
- Fill out forms, determine changes for service requested.
- Provide assistance to other service centers as the need arises. Respond to questions about their orders and shipments.
- Handle all customers in a professional manner.
- Obtain customer feedback information.
- Adhere to all company policies and procedures.
This position will be filled without regard to race, color, religion, creed, sex, ancestry, national origin, age, marital status, disability, sexual preference, or veteran status.
Non-Essential Responsibilities of the Position:
- Perform all other duties and special projects as assigned.
- Assist the other staff members with tasks that assure the day’s business is completed and done so in a timely and efficient manner.
Essential Requirements for the Position:
- High School diploma or GED; Associate degree preferred.
- Bilingual (English/Spanish), oral and written.
- Excellent customer service skills (friendly, courteous, professional, and helpful).
- Proficiency with Microsoft Windows 2000/XP Professional.
- SAP experience is strongly desired.
- Ability to read and interpret documents such as operating and maintenance instructions and procedures manuals.
- Ability to calculate figures and amounts.
- Strong verbal, written and interpersonal skills.
- Ability to organize and prioritize work.
- Strong work ethic, with focus on attendance and punctuality.
Customer Specialist Job Roles in Florida
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Search Customer Specialist Jobs in FloridaCustomer Specialist Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer specialists in Florida?
Florida-based companies with documented H-1B sponsorship for customer-facing roles include Chewy (headquartered in Dania Beach), Carnival Corporation in Miami, Citi's Tampa operations, and Cognizant's Florida offices. Technology and financial services firms tend to sponsor more consistently than smaller retail or hospitality employers. Checking a company's historical LCA filings through the Department of Labor's disclosure database can confirm whether they have an active sponsorship track record for customer specialist positions.
Which visa types are most common for customer specialist roles in Florida?
The H-1B is the most common visa for customer specialist roles in Florida when the position qualifies as a specialty occupation, typically requiring a bachelor's degree in a relevant field such as business, communications, or information systems. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories. Some employers also support L-1 visa transfers for candidates already working within a multinational company's global network.
How to find customer specialist visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer specialist roles posted by Florida employers who are open to sponsoring international candidates. You can narrow results by city and industry to focus on hubs like Miami, Tampa, or Orlando. This saves significant time compared to manually screening general job postings, where sponsorship willingness is rarely stated upfront.
Which cities in Florida have the most customer specialist sponsorship jobs?
Miami leads Florida for customer specialist sponsorship opportunities, driven by its concentration of multinational financial services firms, logistics companies, and technology operations serving Latin American markets. Tampa is a strong secondary market, particularly for fintech and insurance companies. Orlando's hospitality and technology sectors also generate customer specialist openings. For candidates open to remote-hybrid arrangements, employer headquarters in these three cities cover the majority of Florida's sponsored roles.
Are there any Florida-specific considerations for customer specialist visa sponsorship?
Florida has no state income tax, which affects prevailing wage comparisons since the Department of Labor's wage determinations are based on national and regional benchmarks rather than take-home pay calculations. Florida's large bilingual workforce, particularly in South Florida, means Spanish fluency is often valued or required for customer specialist roles. Candidates targeting Miami-area employers should be aware that bilingual requirements can narrow the competitive field and may shape how a role is classified for specialty occupation purposes.
What is the prevailing wage for sponsored customer specialist jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.