Customer Specialist Visa Sponsorship Jobs in Florida
Customer specialist roles in Florida attract international candidates across the state's thriving tourism, financial services, and technology sectors. Major employers like Chewy, Carnival Corporation, and Citi have hired customer specialists in Tampa, Miami, and Orlando. Companies in these hubs have established H-1B visa and TN visa sponsorship histories, making Florida a competitive but active market for international job seekers.
Find Customer Specialist JobsOverview
Showing 5 of 546+ Customer Specialist Jobs in Florida with Visa Sponsorship
See all 546+ Customer Specialist Jobs in Florida with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Specialist Jobs in Florida with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
ROLE AND RESPONSIBILITIES
Are you ambitious, sales-driven and love building relationships with a diverse range of customers? Then join our Retention team and help us grow and retain our customers. The focus is on loyalty, retention, and providing solutions to meet customer needs.
- Retain customer renewal accounts and cross-sell into different product groups
- Demonstrate the value of our software vs other competitors
- Answer basic questions about setup and product functionality
- Promptly respond to email/ticket requests to retain customers
- Convert termination or cancellation requests into win-back opportunities
- Deliver prompt and accurate submission of any required documentation, notes and record keeping in our proprietary systems (Ticket system, CRM)
- Maintain a productivity level that is consistent and at least on average with the team
BASIC QUALIFICATIONS
- College Degree or minimum of 1 year of directly related experience, (Collections/Retention B2B, SaaS environment)
- Well-developed written and verbal communication skills
- Negotiation and conflict resolution - the ability to handle escalated customer interactions
- Time management - the ability to multi-task and handle a high volume of calls, tickets, emails, etc.
- Proficient in Microsoft Suite products and CRM tools, (Freshdesk)
- Proven record of hitting and exceeding quotas
PREFERRED QUALIFICATIONS
What we offer:
- Work location is Onsite in Midtown Tampa, FL
- Competitive compensation and bonuses
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
- Open door policy and business casual dress code
- We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
INTRODUCTION
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
ROLE AND RESPONSIBILITIES
Are you ambitious, sales-driven and love building relationships with a diverse range of customers? Then join our Retention team and help us grow and retain our customers. The focus is on loyalty, retention, and providing solutions to meet customer needs.
- Retain customer renewal accounts and cross-sell into different product groups
- Demonstrate the value of our software vs other competitors
- Answer basic questions about setup and product functionality
- Promptly respond to email/ticket requests to retain customers
- Convert termination or cancellation requests into win-back opportunities
- Deliver prompt and accurate submission of any required documentation, notes and record keeping in our proprietary systems (Ticket system, CRM)
- Maintain a productivity level that is consistent and at least on average with the team
BASIC QUALIFICATIONS
- College Degree or minimum of 1 year of directly related experience, (Collections/Retention B2B, SaaS environment)
- Well-developed written and verbal communication skills
- Negotiation and conflict resolution - the ability to handle escalated customer interactions
- Time management - the ability to multi-task and handle a high volume of calls, tickets, emails, etc.
- Proficient in Microsoft Suite products and CRM tools, (Freshdesk)
- Proven record of hitting and exceeding quotas
PREFERRED QUALIFICATIONS
What we offer:
- Work location is Onsite in Midtown Tampa, FL
- Competitive compensation and bonuses
- Flexible PTO and paid holidays
- 401(k) with employer matching
- Comprehensive Health insurance package including 100% employer-paid medical coverage
- Up to 12 weeks of Parental Leave
- Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
- Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
- Open door policy and business casual dress code
- We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Customer Specialist Job Roles in Florida
See all 546+ Customer Specialist Jobs in Florida
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Specialist Jobs in FloridaCustomer Specialist Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer specialists in Florida?
Florida-based companies with documented H-1B sponsorship for customer-facing roles include Chewy (headquartered in Dania Beach), Carnival Corporation in Miami, Citi's Tampa operations, and Cognizant's Florida offices. Technology and financial services firms tend to sponsor more consistently than smaller retail or hospitality employers. Checking a company's historical LCA filings through the Department of Labor's disclosure database can confirm whether they have an active sponsorship track record for customer specialist positions.
Which visa types are most common for customer specialist roles in Florida?
The H-1B is the most common visa for customer specialist roles in Florida when the position qualifies as a specialty occupation, typically requiring a bachelor's degree in a relevant field such as business, communications, or information systems. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories. Some employers also support L-1 visa transfers for candidates already working within a multinational company's global network.
How to find customer specialist visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to browse customer specialist roles posted by Florida employers who are open to sponsoring international candidates. You can narrow results by city and industry to focus on hubs like Miami, Tampa, or Orlando. This saves significant time compared to manually screening general job postings, where sponsorship willingness is rarely stated upfront.
Which cities in Florida have the most customer specialist sponsorship jobs?
Miami leads Florida for customer specialist sponsorship opportunities, driven by its concentration of multinational financial services firms, logistics companies, and technology operations serving Latin American markets. Tampa is a strong secondary market, particularly for fintech and insurance companies. Orlando's hospitality and technology sectors also generate customer specialist openings. For candidates open to remote-hybrid arrangements, employer headquarters in these three cities cover the majority of Florida's sponsored roles.
Are there any Florida-specific considerations for customer specialist visa sponsorship?
Florida has no state income tax, which affects prevailing wage comparisons since the Department of Labor's wage determinations are based on national and regional benchmarks rather than take-home pay calculations. Florida's large bilingual workforce, particularly in South Florida, means Spanish fluency is often valued or required for customer specialist roles. Candidates targeting Miami-area employers should be aware that bilingual requirements can narrow the competitive field and may shape how a role is classified for specialty occupation purposes.
What is the prevailing wage for sponsored customer specialist jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.