Customer Specialist Visa Sponsorship Jobs in West Virginia
Customer specialist visa sponsorship jobs in West Virginia are most concentrated in Charleston, Huntington, and Morgantown, where employers in healthcare, insurance, and technology services actively hire. Organizations like WVU Medicine, Highmark West Virginia, and regional managed care companies have sponsored international workers in customer-facing roles that require specialized technical or industry knowledge.
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Get Access To All JobsWelcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.
This position revolves around computer data entry procedures and providing excellent customer service. These include ordering clients’ tests, looking up and printing results, canceling tests and other miscellaneous functions in support of the hospital's mission of excellent patient care.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
- High School Diploma or GED.
- Possess a valid driver’s license.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Responsible for office related work including but not limited to billing reports, daily audits, scanning and resolving client issues
- Excellent customer service regarding written and oral communication skills
- Answering telephone calls in a prompt and concise manner
- Obtains demographic/billing/insurance information from clients/patients/family members/legal guardians necessary to process the lab orders
- Receiving lab samples dropped off at the UML office, ordering and labeling these samples for delivery to the lab
- Receives samples dropped off at the UML office by the couriers, ordering and labeling these samples for delivery to the lab
- Processing these samples per WVUH standards to maintain proper stability limits
- Centrifuging samples for processing, storage and delivery
- Uses hospital/UML communications systems (fax, telephones, Gajema tracking systems and computers) in accordance with hospital standards
- Works with the coordinators and managers to identify issues and problems
- Demonstrates flexibility to meet the needs of the department in regard to changes in work volume, planned or unplanned changes in schedule due to call offs
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent walking, standing, stooping, reaching, pushing, pulling, lifting (no more than 50lbs)
- Must have reading and comprehensive ability
- Must be able to read and write legible in English
- Must be able to communicate effectively
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND ABILITIES:
- Good Communication Skills
- Ability to adapt and learn and apply new processes.
- Pays attention to detail
- Works well with a team.
Scheduled Weekly Hours:
40
Shift:
Night (United States of America)
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
191 WVUH Clinical Labs Medical Lab Service
Address:
3040 University Ave
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.
This position revolves around computer data entry procedures and providing excellent customer service. These include ordering clients’ tests, looking up and printing results, canceling tests and other miscellaneous functions in support of the hospital's mission of excellent patient care.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
- High School Diploma or GED.
- Possess a valid driver’s license.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Responsible for office related work including but not limited to billing reports, daily audits, scanning and resolving client issues
- Excellent customer service regarding written and oral communication skills
- Answering telephone calls in a prompt and concise manner
- Obtains demographic/billing/insurance information from clients/patients/family members/legal guardians necessary to process the lab orders
- Receiving lab samples dropped off at the UML office, ordering and labeling these samples for delivery to the lab
- Receives samples dropped off at the UML office by the couriers, ordering and labeling these samples for delivery to the lab
- Processing these samples per WVUH standards to maintain proper stability limits
- Centrifuging samples for processing, storage and delivery
- Uses hospital/UML communications systems (fax, telephones, Gajema tracking systems and computers) in accordance with hospital standards
- Works with the coordinators and managers to identify issues and problems
- Demonstrates flexibility to meet the needs of the department in regard to changes in work volume, planned or unplanned changes in schedule due to call offs
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent walking, standing, stooping, reaching, pushing, pulling, lifting (no more than 50lbs)
- Must have reading and comprehensive ability
- Must be able to read and write legible in English
- Must be able to communicate effectively
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND ABILITIES:
- Good Communication Skills
- Ability to adapt and learn and apply new processes.
- Pays attention to detail
- Works well with a team.
Scheduled Weekly Hours:
40
Shift:
Night (United States of America)
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
191 WVUH Clinical Labs Medical Lab Service
Address:
3040 University Ave
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Customer Specialist Job Roles in West Virginia
See all 42+ Customer Specialist Jobs in West Virginia
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Search Customer Specialist Jobs in West VirginiaCustomer Specialist Jobs in West Virginia: Frequently Asked Questions
Which companies sponsor visas for customer specialists in West Virginia?
WVU Medicine, Highmark West Virginia, and managed care organizations in Charleston have a documented history of sponsoring international workers in customer-facing specialist roles. Larger regional employers in insurance, healthcare technology, and utilities are the most active sponsors, as customer specialist positions at these organizations typically require specialized knowledge that meets H-1B visa specialty occupation standards.
Which visa types are most common for customer specialist roles in West Virginia?
The H-1B is the most common visa for customer specialist roles in West Virginia, but only when the position requires a bachelor's degree or higher in a specific field, such as healthcare administration, information systems, or business. Roles that are more generalist in nature may not meet specialty occupation requirements. TN visas apply to qualified Canadian and Mexican nationals in eligible occupational categories.
Which cities in West Virginia have the most customer specialist sponsorship jobs?
Charleston is the primary hub, home to the state's largest healthcare systems, insurance carriers, and financial services employers. Morgantown is a secondary market driven by West Virginia University and WVU Medicine, which generate demand for customer specialist roles in academic healthcare settings. Huntington, anchored by Marshall Health and regional financial institutions, also sees sponsorship activity in this category.
How to find customer specialist visa sponsorship jobs in West Virginia?
Migrate Mate filters job listings specifically by visa sponsorship status, making it straightforward to identify customer specialist openings in West Virginia where employers are willing to sponsor international candidates. Because sponsorship-willing employers in this state tend to cluster in healthcare and insurance, filtering by industry alongside location on Migrate Mate helps narrow results to the most relevant opportunities.
Are there state-specific considerations for customer specialist visa sponsorship in West Virginia?
West Virginia's economy is heavily weighted toward healthcare, energy, and insurance, so customer specialist roles with sponsorship potential are most common in those sectors. The state's relatively lower cost of living means prevailing wage requirements for H-1B positions may be met at competitive compensation levels. West Virginia University's international graduate programs in business and healthcare administration create a local pipeline of candidates already familiar with the sponsorship process.
What is the prevailing wage for sponsored customer specialist jobs in West Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.