Customer Specialist Visa Sponsorship Jobs in New Jersey
Customer specialist roles in New Jersey draw strong demand from financial services firms in Jersey City, pharmaceutical companies along the Route 1 corridor, and major logistics employers statewide. Companies including JPMorgan Chase, Cognizant, and Johnson & Johnson have established hiring pipelines here, making New Jersey one of the more active states for customer specialist visa sponsorship.
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LOCATION:
Atlantic City, New Jersey
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Host of Customer Care, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
THE DAY-TO-DAY:
- Assist guests with a wide variety of reservations, inquiries and/or concerns regarding their reservation(s) and experience
- Anticipate guest needs and engage guests to capture all possible up-sell and cross-sell opportunities to maximize revenue, and able to explain Resort offerings
- Multi-task while recording guest information into multiple reservation systems, ensuring maximum data integrity and accuracy
- Secure and process advance deposits or payment in full when making reservations
- Collaborate with Accommodation Managers to evaluate individual performance and make improvements where the need has been indicated
- Answer escalated telephone calls and analyze the situation to determine proper course of action; decisions may include approving or denying a complimentary based on a more thorough player evaluation or collaborating with property personnel for a solution
- May handle Front Desk tasks as it relates to folios, room assignments and escalated service requests
- Perform other job-related duties as requested
THE IDEAL CANDIDATE:
- High School Diploma or GED Required
- 1+ Years of Prior Relevant Experience Required
- 1+ Years of Prior Relevant Customer service experience Preferred
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Healthcare, financial, and time off benefits
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Pay Rate:
The rate for this role is:
$21.00
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Customer Specialist Job Roles in New Jersey
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Search Customer Specialist Jobs in New JerseyCustomer Specialist Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for customer specialists in New Jersey?
Financial services firms concentrated in Jersey City, such as JPMorgan Chase and Goldman Sachs, sponsor customer specialists through H-1B visa and other work visas. Pharmaceutical and life sciences employers along the Route 1 corridor, including Johnson & Johnson and Novo Nordisk, also hire and sponsor in this role. IT services companies like Cognizant and Infosys, which have significant New Jersey operations, are among the more frequent H-1B filers for customer-facing specialist positions.
Which visa types are most common for customer specialist roles in New Jersey?
The H-1B is the most commonly used visa for customer specialist roles in New Jersey, particularly when the position requires a bachelor's degree in a specific field such as business, communications, or information technology. Candidates already in the U.S. on F-1 OPT or STEM OPT often fill customer specialist roles while their employer prepares an H-1B petition. The L-1B intracompany transferee visa is also relevant for multinational firms moving specialized employees into New Jersey offices.
Which cities in New Jersey have the most customer specialist sponsorship jobs?
Jersey City and Newark generate the highest volume of customer specialist sponsorship opportunities, driven by their proximity to New York City and concentration of financial services and tech employers. Parsippany and Florham Park in Morris County host regional headquarters for several multinational corporations that sponsor visa holders. Princeton and New Brunswick, anchored by the Route 1 biotech and pharma corridor, also see steady demand for customer specialists with technical or scientific domain knowledge.
How to find customer specialist visa sponsorship jobs in New Jersey?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer specialist roles in New Jersey without sorting through positions that don't offer sponsorship. The platform aggregates openings from employers with documented H-1B filing histories, which is particularly useful in New Jersey given how spread out the hiring hubs are across Jersey City, Parsippany, and the Route 1 corridor. Setting a New Jersey location filter on Migrate Mate narrows results to roles where sponsorship is an active part of the offer.
Are there any state-specific considerations for customer specialist visa sponsorship in New Jersey?
New Jersey's prevailing wage requirements under H-1B rules reflect the state's high cost of living, meaning employers must meet wage thresholds set by the Department of Labor for the specific county and occupation. Customer specialist roles that span client relationship management and technical support may qualify as specialty occupations if the employer can document that a bachelor's degree in a related field is a standard entry requirement. New Jersey's proximity to major universities, including Rutgers and Stevens Institute of Technology, also means employers here are accustomed to sponsoring recent graduates transitioning from OPT.
What is the prevailing wage for sponsored customer specialist jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.