Customer Specialist Visa Sponsorship Jobs in Washington
Customer specialist roles in Washington attract visa sponsorship from major employers across Seattle's tech and e-commerce sectors, including Amazon, Microsoft, and Expedia. Positions span customer success, support operations, and account management. Seattle leads hiring volume, with smaller concentrations in Bellevue and Redmond serving enterprise software and cloud services companies.
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Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits. This is a hybrid role (3 days onsite) at our Redmond, WA location.
The Senior Customer & Employee Engagement Specialist plays a critical role in enhancing the Medical Division brand through the planning, coordination, and execution of exceptional customer and employee experiences. Serving as the primary engagement lead for the Redmond site, this role partners closely with Sales, Marketing, R&D, divisional leadership, and key stakeholders to deliver impactful customer site visits, employee engagement initiatives, and divisional programs. The specialist ensures seamless event execution, fosters meaningful relationships, and creates experiences that strengthen customer connections, employee engagement, and alignment with Stryker's mission and values. This individual will partner closely with the Communications Team to develop and execute communications for the Redmond site. While primarily focused on Redmond and Emergency Care, this role also supports customer engagement initiatives across the Medical Division and collaborates closely with Medical’s Employee Engagement Team.
Responsibilities:
- Lead customer engagement activities and employee engagement initiatives for the Redmond site, ensuring alignment with Customer & Employee Engagement (CEE) priorities, divisional objectives, and Inclusion Council goals.
- Facilitate planning and stakeholder meetings, driving alignment, accountability, and actionable outcomes to support successful execution of customer and employee experiences.
- Own end-to-end planning and logistics for customer site visits, employee engagement programs, and assigned divisional events, including communications, scheduling, budget management, travel coordination, vendor management, and resource planning.
- Deliver high-quality customer and employee experiences that reflect Stryker's brand standards while ensuring compliance with all applicable policies and requirements.
- Serve as the Redmond onsite lead, ensuring a seamless participant experience.
- Prepare and distribute meeting agendas and supporting documents.
- Manage the Redmond showroom experience, ensuring the space remains customer-ready, reflects divisional priorities, and supports strategic customer engagement opportunities.
- Create and manage the Redmond showroom calendar and annual on-site activities for the Redmond site.
- Lead the Redmond-based engagement committee, the Connection Crew, and partner closely with the Medical Employee Engagement Team and Inclusion Council to ensure events are aligned across sites and integrated in yearly events calendar.
- Lead the development of Redmond site-specific communications, including stand-alone emails, Redmond section of The Beat weekly newsletter, company intranet content, and event communications.
- Partner with divisional leaders, business stakeholders, and site leadership to identify engagement opportunities and recommend programs that support business objectives, customer relationships, and employee culture.
- Measure and evaluate program effectiveness through feedback surveys, key performance metrics, and reporting, leveraging insights to continuously improve customer and employee experiences.
- Build and maintain strong relationships with internal and external stakeholders.
- Serve as a brand steward, adhering to and promoting Stryker’s brand guidelines.
- Assist in event planning, execution and facilitation, as needed, for all other Customer and Employee Engagement functions (Internal Meetings and Events, Employee Engagement, Customer Engagement).
What you need:
- Bachelor's degree
- 2+ years of professional experience
Preferred:
- Event management experience
United States of America Pay Range:
- US15: $74,100 - $108,600 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Customer Specialist Job Roles in Washington
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Search Customer Specialist Jobs in WashingtonCustomer Specialist Jobs in Washington: Frequently Asked Questions
Which companies sponsor visas for customer specialists in Washington?
Amazon, Microsoft, Expedia, Salesforce, and T-Mobile are among the larger Washington employers with established visa sponsorship programs for customer-facing roles. Mid-sized SaaS and cloud companies headquartered in Seattle and Bellevue also sponsor regularly. Sponsorship frequency correlates with company size, so larger enterprises with dedicated HR and legal teams tend to file more consistently than smaller firms.
Which visa types are most common for customer specialist roles in Washington?
The H-1B visa is the most commonly used visa for customer specialist roles when the position requires a relevant bachelor's degree, such as communications, business, or information systems. L-1B visas apply when an international employee transfers from an overseas office. TN visa status covers Canadian and Mexican nationals in qualifying business categories. O-1 visa is rarely applicable for this role type.
Which cities in Washington have the most customer specialist sponsorship jobs?
Seattle accounts for the largest share of customer specialist sponsorship activity in Washington, driven by its concentration of technology, e-commerce, and enterprise software employers. Bellevue and Redmond follow closely, reflecting the presence of Microsoft's headquarters and numerous cloud-services companies. Tacoma and Spokane have a smaller but growing number of openings tied to regional healthcare and retail operations.
How to find customer specialist visa sponsorship jobs in Washington?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find customer specialist roles in Washington without sorting through positions that don't sponsor. You can narrow results by city, role type, and visa category. Because Washington's tech sector moves quickly, checking Migrate Mate regularly gives you early visibility into new postings from Seattle, Bellevue, and Redmond employers.
Are there state-specific considerations for customer specialist visa sponsorship in Washington?
Washington has no state income tax, which affects prevailing wage calculations and overall compensation benchmarking that employers use when filing Labor Condition Applications. The state's heavy concentration of H-1B-dependent tech employers means sponsorship processes are generally well-established. Seattle's tight labor market for customer success talent also means employers in this region are more accustomed to sponsoring international candidates than employers in less competitive markets.
What is the prevailing wage for sponsored customer specialist jobs in Washington?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.