Customer Specialist Visa Sponsorship Jobs in South Dakota
Customer specialist roles in South Dakota are concentrated in Sioux Falls, where financial services firms like Citibank and Wells Fargo, healthcare organizations, and technology companies actively hire for customer-facing positions. While the state's sponsorship market is smaller than coastal hubs, internationally trained candidates with strong communication skills and relevant experience do find opportunities here.
Find Customer Specialist JobsOverview
Showing 5 of 18+ Customer Specialist Jobs in South Dakota with Visa Sponsorship
See all Customer Specialist Jobs in South Dakota with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Specialist Jobs in South Dakota with Visa Sponsorship.
Get Access To All JobsLocation:
Sioux Falls, SD, US, 57108
Req ID: 2288
Salary Range: $53,520-$86,790
Incentive Opportunity: 7.5% - 15%
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
Job Summary
Seeking a facilitator of the customer journey through the loan process and all aspects of product delivery before, during and after the closing. As a Customer Experience Specialist, you will be the customer’s point-of-contact, establishing strong relationships by providing exceptional levels of service and support. You will engage with customers, prospects, team members and visitors through phone, in-person, and digital channels. Responsible for monetary accounting activities, addressing customer inquiries, assisting with customer-facing technology and overall management of office operations. Accountable for application processing and coordination from the point of application through working with customers to obtain signatures.
Essential Duties & Responsibilities
Customer & Sales Assistance:
- Responsible for accurately documenting customer interactions and seeing them through to resolution, including collaboration with teammates and escalation to internal resources when necessary.
- Generate referrals by promoting core products, services and digital tools.
- Provide Sales Support for Sales Team.
Monetary Activities:
- Follow established protocols to prevent fraud and risk, ensuring appropriate authorization forms are signed, and document and process all monetary transactions such as payments and wire transfers.
- Responsible for addressing customer inquiries related to payments, interest, and account changes, as well as resolving overdrafts and past due accounts with the involvement of other teammates, if necessary.
Loan Application and Line of Credit Processing and Coordination:
- Coordinate new loan application needs from submission to obtaining signatures from customers.
- Enter applications into appropriate systems and work with officers to gather necessary financial, legal, and identification documentation.
- Responsible for renewal administration which includes requesting financial information from customers, submitting financials for input, and verifying customer-provided financials.
- Contact customers regarding renewal status and coordinate with other teammates to ensure documents are prepared.
- Renewal of operating line of credit.
Office Operations:
Responsible for tasks like managing invoices, maintaining office supplies, coordinating loan file record retention, providing administrative support to team leaders and teammates, validating vendor identification and work orders, coordinating facility service requests, and managing pooled vehicles by scheduling maintenance and repairs.
Education Requirements
Preferred Associate's Degree in Business, Finance or related majors or equivalent work experience.
Years of Experience
A minimum of two years' customer service experience or equivalent work experience.
Why Us:
For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:
Health Benefits: Comprehensive medical, dental, and vision insurance
Retirement Plans: 401(k)
Paid Time Off: Vacation, sick leave, paid holidays, and parental leave
Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay
For a comprehensive overview of our total reward offerings, click here.
About us:
AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.
Location:
Sioux Falls, SD, US, 57108
Req ID: 2288
Salary Range: $53,520-$86,790
Incentive Opportunity: 7.5% - 15%
AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.
Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.
Job Summary
Seeking a facilitator of the customer journey through the loan process and all aspects of product delivery before, during and after the closing. As a Customer Experience Specialist, you will be the customer’s point-of-contact, establishing strong relationships by providing exceptional levels of service and support. You will engage with customers, prospects, team members and visitors through phone, in-person, and digital channels. Responsible for monetary accounting activities, addressing customer inquiries, assisting with customer-facing technology and overall management of office operations. Accountable for application processing and coordination from the point of application through working with customers to obtain signatures.
Essential Duties & Responsibilities
Customer & Sales Assistance:
- Responsible for accurately documenting customer interactions and seeing them through to resolution, including collaboration with teammates and escalation to internal resources when necessary.
- Generate referrals by promoting core products, services and digital tools.
- Provide Sales Support for Sales Team.
Monetary Activities:
- Follow established protocols to prevent fraud and risk, ensuring appropriate authorization forms are signed, and document and process all monetary transactions such as payments and wire transfers.
- Responsible for addressing customer inquiries related to payments, interest, and account changes, as well as resolving overdrafts and past due accounts with the involvement of other teammates, if necessary.
Loan Application and Line of Credit Processing and Coordination:
- Coordinate new loan application needs from submission to obtaining signatures from customers.
- Enter applications into appropriate systems and work with officers to gather necessary financial, legal, and identification documentation.
- Responsible for renewal administration which includes requesting financial information from customers, submitting financials for input, and verifying customer-provided financials.
- Contact customers regarding renewal status and coordinate with other teammates to ensure documents are prepared.
- Renewal of operating line of credit.
Office Operations:
Responsible for tasks like managing invoices, maintaining office supplies, coordinating loan file record retention, providing administrative support to team leaders and teammates, validating vendor identification and work orders, coordinating facility service requests, and managing pooled vehicles by scheduling maintenance and repairs.
Education Requirements
Preferred Associate's Degree in Business, Finance or related majors or equivalent work experience.
Years of Experience
A minimum of two years' customer service experience or equivalent work experience.
Why Us:
For qualifying positions, we provide a competitive benefits package designed to support health and well-being, financial security, and work-life balance:
Health Benefits: Comprehensive medical, dental, and vision insurance
Retirement Plans: 401(k)
Paid Time Off: Vacation, sick leave, paid holidays, and parental leave
Additional Benefits: Life and disability insurance, Employee Assistance Program (EAP), wellness programs, tuition assistance, and short-term incentive pay
For a comprehensive overview of our total reward offerings, click here.
About us:
AgCountry has 43 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin. FCSAmerica is based in Omaha, NE and has 42 local offices serving rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of today’s agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.
AgCountry Farm Credit Services, ACA, Farm Credit Services of America, ACA, and Frontier Farm Credit, ACA are Equal Employment Opportunity employers, and they comply with all applicable federal, state, and local fair employment practices laws.
Customer Specialist Job Roles in South Dakota
See all Customer Specialist Jobs in South Dakota
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Specialist Jobs in South DakotaCustomer Specialist Jobs in South Dakota: Frequently Asked Questions
Which companies sponsor visas for customer specialists in South Dakota?
Citibank and Wells Fargo maintain significant customer operations in Sioux Falls and have historically filed H-1B visa petitions for customer-facing roles. Larger healthcare systems such as Sanford Health and Avera Health also hire customer specialists and have the HR infrastructure to support visa sponsorship. Sponsorship is not guaranteed and depends on the specific role, budget, and the employer's existing immigration program.
Which visa types are most common for customer specialist roles in South Dakota?
The H-1B is the most common visa for customer specialist positions, though it requires the role to qualify as a specialty occupation, meaning it typically needs a direct connection to a bachelor's degree in a specific field such as business, communications, or a related discipline. TN visas are available to Canadian and Mexican nationals in qualifying professional categories. Some candidates already holding OPT or STEM OPT authorization also fill these roles.
Which cities in South Dakota have the most customer specialist sponsorship jobs?
Sioux Falls accounts for the large majority of customer specialist sponsorship opportunities in South Dakota. The city's financial services sector, anchored by major bank card and consumer credit operations, generates consistent demand for customer-facing professionals. Rapid City is a secondary market with some healthcare and regional business hiring. Pierre, as the state capital, has occasional public-sector adjacent opportunities but limited private sponsorship activity.
How to find customer specialist visa sponsorship jobs in South Dakota?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for customer specialist roles in South Dakota without sifting through positions that do not offer sponsorship. You can filter by state and role to surface relevant openings from employers who have indicated willingness to sponsor. This is especially useful in a smaller market like South Dakota, where sponsored postings are fewer and easy to miss on general job boards.
Are there state-specific considerations for customer specialist visa sponsorship in South Dakota?
South Dakota has no state income tax, which affects prevailing wage calculations used in H-1B Labor Condition Applications. Employers must still meet the Department of Labor's prevailing wage for the Sioux Falls or relevant metropolitan statistical area. The state's relatively low cost of living means offered wages can be competitive in real terms even if nominal figures are lower than coastal markets. The University of South Dakota and South Dakota State University produce local graduates, so international candidates should be prepared to demonstrate specialized skills or experience.
What is the prevailing wage for sponsored customer specialist jobs in South Dakota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.