Customer Specialist Visa Sponsorship Jobs in Tennessee
Tennessee's customer specialist roles span healthcare systems like HCA Healthcare and Vanderbilt Health in Nashville, logistics operations in Memphis, and growing tech firms in Knoxville. Employers in these industries have established track records of hiring internationally and filing for work visa sponsorship, making Tennessee a practical target for international job seekers in customer-facing roles.
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A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Acquisition Specialist position at Concentrix is just the right place for you!
As a Customer Acquisition Specialist, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Acquisition Specialist, you will:
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
- Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Acquisition Specialist role include:
- Hybrid role - Must be flexible to transport to Nashville, TN location
- 2+ years of experience working in a customer service or sales capacity
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Experience learning new technology and data
- Problem solving skills
- Excellent knowledge of MS Office programs
- Experience working with Salesforce.com or similar CRM
- Must be able to transport to Nashville, TN location
- Experience or willingness to work from home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Must reside in the United States and have a valid U.S. address for residence
WHAT’S IN IT FOR YOU
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
- The base salary range for this position is $16.49- $21.64/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- A modern, state-of-the-art office setting with advanced technologies and a great team
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
JOB AVAILABILITY
This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: June 16, 2026
ACKNOWLEDGEMENTS:
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Customer Specialist Job Roles in Tennessee
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Search Customer Specialist Jobs in TennesseeCustomer Specialist Jobs in Tennessee: Frequently Asked Questions
Which companies sponsor visas for customer specialists in Tennessee?
Nashville-based employers such as HCA Healthcare, Asurion, and Vanderbilt University Medical Center have filed for work visa sponsorship for customer-facing roles. In Memphis, logistics and distribution companies including FedEx have a history of international hires. Knoxville's growing technology sector also includes employers who sponsor for customer specialist positions, though sponsorship availability varies by team and hiring cycle.
Which visa types are most common for customer specialist roles in Tennessee?
The H-1B visa is the most common visa for customer specialist roles where the position requires a bachelor's degree in a specific field such as business, communications, or information systems. Employers must demonstrate the role qualifies as a specialty occupation. Candidates already holding OPT or STEM OPT authorization are often attractive to Tennessee employers because they can start work without waiting for a new visa approval.
Which cities in Tennessee have the most customer specialist sponsorship jobs?
Nashville generates the highest concentration of customer specialist sponsorship opportunities, driven by its healthcare, technology, and financial services industries. Memphis follows, with logistics and operations-heavy employers that hire for customer-facing roles supporting large supply chains. Knoxville has a smaller but active market tied to its university presence and regional tech growth. Franklin and Brentwood, as Nashville suburbs with corporate headquarters, are also worth targeting.
How to find customer specialist visa sponsorship jobs in Tennessee?
Migrate Mate filters job listings specifically for roles where employers are open to visa sponsorship, including customer specialist positions across Tennessee. Rather than sorting through thousands of unfiltered postings, you can search directly for sponsoring employers in Nashville, Memphis, and Knoxville. Migrate Mate also surfaces companies with prior H-1B filing history, which helps you prioritize outreach toward employers already familiar with the sponsorship process.
Are there state-specific factors that affect visa sponsorship for customer specialists in Tennessee?
Tennessee has no state income tax on wages, which influences where companies set compensation benchmarks. Employers sponsoring H-1B workers must pay the prevailing wage as determined by the Department of Labor for the specific role and metro area, so Nashville and Memphis prevailing wage levels differ from smaller markets. Tennessee's healthcare and logistics industries tend to have structured HR processes, which can support more consistent sponsorship pathways compared to early-stage startups.
What is the prevailing wage for sponsored customer specialist jobs in Tennessee?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.