Customer Support Visa Sponsorship Jobs in Maine
Maine's customer support job market centers on Portland and Augusta, with employers like WEX Inc., Idexx Laboratories, and Unum Group hiring internationally for technical and enterprise support roles. Visa sponsorship is available but concentrated among mid-size and larger employers. Roles tied to fintech, veterinary software, and insurance services see the most consistent hiring.
Find Customer Support JobsOverview
Showing 5 of 29+ Customer Support Jobs in Maine with Visa Sponsorship
See all Customer Support Jobs in Maine with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs in Maine with Visa Sponsorship.
Get Access To All JobsWho We Are
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.
Compensation
The base hourly rate for this position is $24.25.
The Administrative Support & Customer Service Specialist plays a key role in supporting daily operations by serving as the primary point of contact for customers, providing administrative support, coordinating order entry and shipping activities, and assisting with quality documentation and recordkeeping. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with customers, vendors, and internal departments.
Key Responsibilities
Customer Service
- Answer incoming phone calls and direct inquiries appropriately.
- Serve as a primary customer contact for order status, freight tracking, and general product inquiries.
- Respond to customer requests professionally and in a timely manner.
- Provide freight quotations and shipping estimates to customers.
- Track shipments and communicate delivery updates as needed.
Order Management
- Enter customer orders accurately into SAP.
- Review orders for completeness and accuracy.
- Coordinate with production, planning, and shipping teams to ensure customer requirements are met.
- Maintain customer records and order documentation.
Shipping & Logistics Support
- Communicate shipment information with customers and provide any needed documentation.
- Track outgoing shipments and assist with resolving delivery issues.
- Maintain shipping records and filing systems.
Administrative Support
- Order and maintain office supplies and consumable inventory.
- Maintain organized records and files, both electronic and physical.
- Assist with data entry, reports, and other administrative functions.
- Support departmental projects and plant operations as assigned.
Quality Support
- Support customer quality inquiries by gathering and organizing information.
- Promote adherence to company quality standards and continuous improvement initiatives.
Qualifications
Required
- High school diploma or equivalent.
- Minimum 2 years of customer service, administrative, or office support experience.
- Strong computer skills, including Microsoft Office applications.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred
- Experience with SAP or other ERP systems.
- Experience in manufacturing, logistics, shipping, or customer service environments.
- Familiarity with quality systems, documentation control, or ISO-based processes.
Key Competencies
- Customer-focused mindset
- Accuracy and attention to detail
- Professional communication
- Problem-solving skills
- Time management and organization
- Teamwork and collaboration
- Commitment to quality and continuous improvement
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
Please Keep in Mind
If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.
Benefits
Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Diversity & Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Who We Are
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.
Compensation
The base hourly rate for this position is $24.25.
The Administrative Support & Customer Service Specialist plays a key role in supporting daily operations by serving as the primary point of contact for customers, providing administrative support, coordinating order entry and shipping activities, and assisting with quality documentation and recordkeeping. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with customers, vendors, and internal departments.
Key Responsibilities
Customer Service
- Answer incoming phone calls and direct inquiries appropriately.
- Serve as a primary customer contact for order status, freight tracking, and general product inquiries.
- Respond to customer requests professionally and in a timely manner.
- Provide freight quotations and shipping estimates to customers.
- Track shipments and communicate delivery updates as needed.
Order Management
- Enter customer orders accurately into SAP.
- Review orders for completeness and accuracy.
- Coordinate with production, planning, and shipping teams to ensure customer requirements are met.
- Maintain customer records and order documentation.
Shipping & Logistics Support
- Communicate shipment information with customers and provide any needed documentation.
- Track outgoing shipments and assist with resolving delivery issues.
- Maintain shipping records and filing systems.
Administrative Support
- Order and maintain office supplies and consumable inventory.
- Maintain organized records and files, both electronic and physical.
- Assist with data entry, reports, and other administrative functions.
- Support departmental projects and plant operations as assigned.
Quality Support
- Support customer quality inquiries by gathering and organizing information.
- Promote adherence to company quality standards and continuous improvement initiatives.
Qualifications
Required
- High school diploma or equivalent.
- Minimum 2 years of customer service, administrative, or office support experience.
- Strong computer skills, including Microsoft Office applications.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred
- Experience with SAP or other ERP systems.
- Experience in manufacturing, logistics, shipping, or customer service environments.
- Familiarity with quality systems, documentation control, or ISO-based processes.
Key Competencies
- Customer-focused mindset
- Accuracy and attention to detail
- Professional communication
- Problem-solving skills
- Time management and organization
- Teamwork and collaboration
- Commitment to quality and continuous improvement
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
Please Keep in Mind
If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.
Benefits
Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Diversity & Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Customer Support Job Roles in Maine
See all Customer Support Jobs in Maine
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Support Jobs in MaineCustomer Support Jobs in Maine: Frequently Asked Questions
Which companies sponsor visas for customer support roles in Maine?
Maine's most active visa sponsors for customer support include WEX Inc. (a Portland-based payment technology company), Idexx Laboratories in Westbrook, and Unum Group in Portland. These employers hire for technical support, enterprise client services, and account management roles. Larger employers with established HR infrastructure are generally more willing to navigate sponsorship than smaller Maine businesses.
Which visa types are most common for customer support roles in Maine?
The H-1B visa is the most common visa for customer support roles that require a bachelor's degree in a specific technical or business field, such as IT support or enterprise account management. TN visas are available to Canadian and Mexican nationals in qualifying occupational categories. L-1 visa transfers are an option for applicants already employed internationally by a company with a Maine office.
Which cities in Maine have the most customer support sponsorship jobs?
Portland is the clear center of gravity for sponsored customer support roles in Maine, home to WEX, Unum, and a growing concentration of fintech and insurance employers. Westbrook, just outside Portland, hosts Idexx Laboratories and its support operations. Augusta, the state capital, has some state-adjacent and healthcare-linked customer service hiring, though at lower volume than Portland.
How to find customer support visa sponsorship jobs in Maine?
Migrate Mate is built specifically for international job seekers and filters customer support roles in Maine by visa sponsorship status, so you're not sifting through listings that won't work for your situation. The platform covers roles at employers like WEX and Idexx that have sponsored internationally before. Filtering by role type and state narrows the results to what's actually actionable for sponsored candidates.
Are there any state-specific considerations for customer support sponsorship in Maine?
Maine is a smaller labor market, so the total volume of sponsored customer support openings is lower than in major metro states. Employers filing H-1B petitions must meet the prevailing wage standard for the specific role and location, which is determined by the Department of Labor for the Portland or Bangor wage area. University of Southern Maine and University of Maine graduates on OPT sometimes enter the local customer support pipeline before seeking full sponsorship.
What is the prevailing wage for sponsored customer support jobs in Maine?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.