Customer Support Visa Sponsorship Jobs in Virginia
Virginia's customer support job market spans federal contractors in Northern Virginia, tech firms in the D.C. metro corridor, and financial services companies in Richmond and Tysons Corner. Employers like Booz Allen Hamilton, Capital One, and Amazon Web Services have actively hired customer-facing roles with visa sponsorship, making Virginia one of the more active states for international candidates in this field.
See All Customer Support JobsOverview
Showing 5 of 4,870+ Customer Support Jobs in Virginia with Visa Sponsorship jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 4,870+ Customer Support Jobs in Virginia with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs in Virginia with Visa Sponsorship.
Get Access To All JobsDescription
Join Team CARFAX as a Customer Support Specialist
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026! Are you a clear communicator with a knack for solving problems and delivering top-notch customer service? CARFAX is looking for a Customer Service Representative who will be the friendly and knowledgeable voice our customers can trust. Join our team and help us create an exceptional experience for our Dealer customers. At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days in the office per week, subject to change with future business needs.
What You'll Be Doing
- Customer Interaction: Handle inbound calls and emails from Dealer customers with professionalism and efficiency. Provide accurate information and resolve queries effectively.
- Issue Resolution: Act as the first point of contact for dealer support, offering solutions to inquiries and escalating complex issues when necessary.
- Support and Guidance: Assist Dealers by guiding them through our services and tools, ensuring they maximize the benefits of CARFAX products.
- Data Management: Maintain accurate records of customer interactions and transactions by updating information in our systems in a timely manner.
- Collaboration: Work closely with other departments to ensure a seamless experience for our Dealer customers.
- Feedback and Improvement: Gather customer feedback to help improve our services and processes. Proactively share insights with the team to enhance overall customer satisfaction.
What We're Looking For
- Education: A high school diploma or equivalent is required.
- Experience: Minimum of 2 years’ experience in a customer service role, preferably in a call center environment.
- Attitude: Positive, “can-do” attitude with proven problem-solving skills.
- Communication Skills: Excellent written and verbal communication skills.
- Technical Skills: Proficiency in MS Office (Excel, PowerPoint, Word). Familiarity with Salesforce or other CRM software is a plus.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment.
- Team Player: Collaborative mindset with flexibility to adapt to changing priorities and initiatives.
What’s In It For You
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
Don’t Just Take Our Word For It
- 10X Virginia Business Best Places to Work
- 9X Washingtonian Great Places to Work
- 10X Washington Post Top Workplace
- 3X St. Louis Post-Dispatch Best Places to Work
About CARFAX And S& P Global Mobility
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
US Equal Opportunity Employer Statement:
CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.
Canadian Equal Opportunity Employer Statement:
CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].
Description
Join Team CARFAX as a Customer Support Specialist
Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026! Are you a clear communicator with a knack for solving problems and delivering top-notch customer service? CARFAX is looking for a Customer Service Representative who will be the friendly and knowledgeable voice our customers can trust. Join our team and help us create an exceptional experience for our Dealer customers. At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days in the office per week, subject to change with future business needs.
What You'll Be Doing
- Customer Interaction: Handle inbound calls and emails from Dealer customers with professionalism and efficiency. Provide accurate information and resolve queries effectively.
- Issue Resolution: Act as the first point of contact for dealer support, offering solutions to inquiries and escalating complex issues when necessary.
- Support and Guidance: Assist Dealers by guiding them through our services and tools, ensuring they maximize the benefits of CARFAX products.
- Data Management: Maintain accurate records of customer interactions and transactions by updating information in our systems in a timely manner.
- Collaboration: Work closely with other departments to ensure a seamless experience for our Dealer customers.
- Feedback and Improvement: Gather customer feedback to help improve our services and processes. Proactively share insights with the team to enhance overall customer satisfaction.
What We're Looking For
- Education: A high school diploma or equivalent is required.
- Experience: Minimum of 2 years’ experience in a customer service role, preferably in a call center environment.
- Attitude: Positive, “can-do” attitude with proven problem-solving skills.
- Communication Skills: Excellent written and verbal communication skills.
- Technical Skills: Proficiency in MS Office (Excel, PowerPoint, Word). Familiarity with Salesforce or other CRM software is a plus.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment.
- Team Player: Collaborative mindset with flexibility to adapt to changing priorities and initiatives.
What’s In It For You
- Competitive compensation, benefits and generous time-off policies
- 4-Day summer work weeks and a winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
Don’t Just Take Our Word For It
- 10X Virginia Business Best Places to Work
- 9X Washingtonian Great Places to Work
- 10X Washington Post Top Workplace
- 3X St. Louis Post-Dispatch Best Places to Work
About CARFAX And S& P Global Mobility
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.
US Equal Opportunity Employer Statement:
CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.
Canadian Equal Opportunity Employer Statement:
CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].
Customer Support Job Roles in Virginia
See all 4,870+ Customer Support Jobs in Virginia
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Support Jobs in VirginiaCustomer Support Jobs in Virginia: Frequently Asked Questions
Which companies sponsor visas for customer support roles in Virginia?
Several large Virginia employers have a documented history of sponsoring work visas for customer support and client services positions. Capital One and Freddie Mac in the Northern Virginia and McLean area, Booz Allen Hamilton in Tysons, and Amazon Web Services in Arlington have all appeared in Department of Labor H-1B disclosure data for customer-facing roles. Government contractors and financial services firms tend to be the most consistent sponsors in this state.
Which visa types are most common for customer support roles in Virginia?
The H-1B is the most frequently used visa for customer support roles that require a bachelor's degree in a relevant field, such as information technology or business, since the role must qualify as a specialty occupation. Candidates already holding L-1 intracompany transferee status or O-1 visas may also be placed in customer support functions. Employers in Virginia also occasionally sponsor TN visas for Canadian and Mexican nationals in qualifying professional categories.
Which cities in Virginia have the most customer support sponsorship jobs?
Northern Virginia, particularly the cities of Arlington, McLean, Reston, and Tysons Corner, concentrates the largest share of sponsored customer support roles due to its density of tech companies, federal contractors, and financial institutions. Richmond is a secondary hub, driven by Capital One's corporate headquarters and a growing fintech presence. Remote-friendly roles based in Virginia headquarters can sometimes extend to candidates located elsewhere in the state.
How to find customer support visa sponsorship jobs in Virginia?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search for customer support roles in Virginia without sorting through positions that don't sponsor. The platform is designed for international candidates, so listings are screened for sponsorship intent. Focusing your search on Northern Virginia employers and large enterprise companies, rather than small businesses, increases the likelihood of finding roles with active sponsorship programs.
Are there state-specific considerations for customer support visa sponsorship in Virginia?
Virginia's high concentration of federal contractors adds a layer of consideration: some positions require security clearances, which are generally not accessible to visa holders who are not permanent residents or citizens. It's worth confirming a role's clearance requirements before applying. On the positive side, Virginia's large international workforce and proximity to Washington D.C. mean many employers have established immigration infrastructure and are experienced with sponsorship processes.
What is the prevailing wage for sponsored customer support jobs in Virginia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which customer support employers are hiring and sponsoring visas in Virginia right now.
Search Customer Support Jobs in Virginia