Customer Support Visa Sponsorship Jobs in Florida
Florida's customer support job market spans major employers in Miami's financial and tech sectors, Orlando's tourism and hospitality industry, and Tampa's growing healthcare and fintech hubs. Companies like Chewy, Worldpay, and Carnival Corporation have hired internationally for customer-facing roles, making Florida one of the more active states for customer support visa sponsorship.
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Get Access To All JobsResponsibilities
Kforce has a client that is seeking a Customer Support Technician in Ocoee, FL. Summary: The candidate will provide in-person and remote support for user-facing hardware and software at a remote site (~60 miles from headquarters). This high-visibility role supports executive and VIP meetings, delivers day-to-day IT support, and assists with installations, troubleshooting, asset tracking, and documentation. Frequent travel to other offices and remote locations is required. Key Responsibilities:
- Install, configure, and support computer hardware, software, mobile devices, printers, and scanners
- Prepare, configure, and support audio/visual systems and video conferencing
- Perform pre-meeting AV checks and provide live support for executive and VIP meetings
- Monitor and maintain systems using tools such as Active Directory and Microsoft Endpoint Configuration Manager (MECM)
- Diagnose and resolve hardware, software, and network issues; Coordinate repair or replacement as needed
- Collaborate with IT teams on projects and initiatives
- Work onsite between 7:00 AM-6:00 PM, Monday-Friday
- Participate in evening and weekend on-call rotation
- Travel frequently to support other offices and remote locations
Requirements
- High School diploma or equivalent; Certifications preferred
- Relevant certifications a plus (Microsoft 365, CompTIA A+/Network+, Teams Rooms, AVIXA Fundamentals)
- Enterprise IT support experience
- Strong knowledge of AV equipment, including Microsoft Teams Rooms-certified systems
- Experience with virtual meeting platforms (Microsoft Teams, Zoom, GoTo, etc.)
- Hands-on experience with Windows 11, Active Directory, and MECM
- Ability and willingness to travel frequently; valid driver's license and reliable transportation
- Strong problem-solving, analytical, and organizational skills
- Ability to manage multiple priorities, work independently, and perform under pressure in a fast-paced environment
- Able to lift up to 50 pounds and perform other duties as assigned
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Responsibilities
Kforce has a client that is seeking a Customer Support Technician in Ocoee, FL. Summary: The candidate will provide in-person and remote support for user-facing hardware and software at a remote site (~60 miles from headquarters). This high-visibility role supports executive and VIP meetings, delivers day-to-day IT support, and assists with installations, troubleshooting, asset tracking, and documentation. Frequent travel to other offices and remote locations is required. Key Responsibilities:
- Install, configure, and support computer hardware, software, mobile devices, printers, and scanners
- Prepare, configure, and support audio/visual systems and video conferencing
- Perform pre-meeting AV checks and provide live support for executive and VIP meetings
- Monitor and maintain systems using tools such as Active Directory and Microsoft Endpoint Configuration Manager (MECM)
- Diagnose and resolve hardware, software, and network issues; Coordinate repair or replacement as needed
- Collaborate with IT teams on projects and initiatives
- Work onsite between 7:00 AM-6:00 PM, Monday-Friday
- Participate in evening and weekend on-call rotation
- Travel frequently to support other offices and remote locations
Requirements
- High School diploma or equivalent; Certifications preferred
- Relevant certifications a plus (Microsoft 365, CompTIA A+/Network+, Teams Rooms, AVIXA Fundamentals)
- Enterprise IT support experience
- Strong knowledge of AV equipment, including Microsoft Teams Rooms-certified systems
- Experience with virtual meeting platforms (Microsoft Teams, Zoom, GoTo, etc.)
- Hands-on experience with Windows 11, Active Directory, and MECM
- Ability and willingness to travel frequently; valid driver's license and reliable transportation
- Strong problem-solving, analytical, and organizational skills
- Ability to manage multiple priorities, work independently, and perform under pressure in a fast-paced environment
- Able to lift up to 50 pounds and perform other duties as assigned
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Customer Support Job Roles in Florida
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Search Customer Support Jobs in FloridaCustomer Support Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer support roles in Florida?
Florida employers with a history of sponsoring work visas for customer support roles include Chewy (headquartered in Dania Beach), Worldpay, Carnival Corporation, and larger tech and financial services firms based in Miami and Tampa. Hospitality and travel companies concentrated around Orlando also sponsor internationally for customer experience and support operations positions.
Which visa types are most common for customer support roles in Florida?
The H-1B is the most common work visa for customer support roles that require a bachelor's degree in a relevant field, such as communications, business, or information systems. Roles framed around technical support, client success management, or enterprise account support are more likely to qualify as specialty occupations. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories.
Which cities in Florida have the most customer support sponsorship jobs?
Miami leads in customer support sponsorship activity, driven by its concentration of financial services, tech startups, and international business operations. Tampa has grown significantly due to fintech and healthcare companies establishing support centers there. Orlando sees demand from tourism, hospitality, and technology companies, while Jacksonville has a smaller but active market through its logistics and financial services employers.
How to find customer support visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer support roles in Florida without sifting through positions that won't consider international candidates. The platform surfaces employers who have sponsored visas before, which is one of the strongest signals that a company is open to doing it again. Filtering by Florida and customer support on Migrate Mate narrows your search to the most relevant opportunities.
Are there any Florida-specific factors that affect visa sponsorship for customer support jobs?
Florida's large bilingual workforce, particularly in Miami, means Spanish-English customer support roles are common and competitive. Employers in heavily Spanish-speaking markets may prefer candidates with those language skills, which can work in favor of applicants from Latin America holding relevant visas. Florida has no state income tax, which affects prevailing wage comparisons, and the state's strong university system, including University of Florida and UCF, creates domestic competition for entry-level support roles.
What is the prevailing wage for sponsored customer support jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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