Customer Support Visa Sponsorship Jobs in Florida
Florida's customer support job market spans major employers in Miami's financial and tech sectors, Orlando's tourism and hospitality industry, and Tampa's growing healthcare and fintech hubs. Companies like Chewy, Worldpay, and Carnival Corporation have hired internationally for customer-facing roles, making Florida one of the more active states for customer support visa sponsorship.
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Get Access To All JobsINTERVIEW: Onsite / Virtual
JOB TYPE: Onsite
Scope of Work
Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions. Install, configure, and troubleshoot audio-visual and video conference equipment as assigned. Perform basic network and telephony support. Provide on-site support for remote troubleshooting by other Client technical staff. Travel between FDOT locations required 25% - 40%.
Education
High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience OR Associate degree in from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses.
Experience
Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware.
Primary Job Duties/ Tasks
- Concentration and desire to work in desktop support.
- Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops, printers, mobile devices.
- Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures.
- Assist in coordinating audio-visual setup and videoconference support.
- Assist with annual inventory scanning and equipment surplus.
- Install, configure, and update software.
- Participate in team projects, meetings and assignments.
- Responsible for reading and following the Department's Procedures and Policies.
- Responsible for understanding and enforcing the Department's Policies and Procedures.
- Responsible for documenting solutions to Technology issues.
- Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.
- Perform other related duties as assigned.
- Ability to lift up to 50 lbs.
- Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather.
INTERVIEW: Onsite / Virtual
JOB TYPE: Onsite
Scope of Work
Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assigned. Document work performed and resolutions. Install, configure, and troubleshoot audio-visual and video conference equipment as assigned. Perform basic network and telephony support. Provide on-site support for remote troubleshooting by other Client technical staff. Travel between FDOT locations required 25% - 40%.
Education
High School diploma or equivalent and 1 year of work experience in the installation, maintenance and technical support of workstation hardware. OR 1 year of experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating systems. OR Technical certifications from workstation training programs such as CompTIA A+ and Net+ may be substituted for 6 months of experience OR Associate degree in from an accredited college or university with at least 25% of the completed coursework in Information Technology related courses.
Experience
Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware.
Primary Job Duties/ Tasks
- Concentration and desire to work in desktop support.
- Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops, printers, mobile devices.
- Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven troubleshooting procedures.
- Assist in coordinating audio-visual setup and videoconference support.
- Assist with annual inventory scanning and equipment surplus.
- Install, configure, and update software.
- Participate in team projects, meetings and assignments.
- Responsible for reading and following the Department's Procedures and Policies.
- Responsible for understanding and enforcing the Department's Policies and Procedures.
- Responsible for documenting solutions to Technology issues.
- Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.
- Perform other related duties as assigned.
- Ability to lift up to 50 lbs.
- Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather.
Customer Support Job Roles in Florida
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Search Customer Support Jobs in FloridaCustomer Support Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer support roles in Florida?
Florida employers with a history of sponsoring work visas for customer support roles include Chewy (headquartered in Dania Beach), Worldpay, Carnival Corporation, and larger tech and financial services firms based in Miami and Tampa. Hospitality and travel companies concentrated around Orlando also sponsor internationally for customer experience and support operations positions.
Which visa types are most common for customer support roles in Florida?
The H-1B visa is the most common work visa for customer support roles that require a bachelor's degree in a relevant field, such as communications, business, or information systems. Roles framed around technical support, client success management, or enterprise account support are more likely to qualify as specialty occupations. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories.
Which cities in Florida have the most customer support sponsorship jobs?
Miami leads in customer support sponsorship activity, driven by its concentration of financial services, tech startups, and international business operations. Tampa has grown significantly due to fintech and healthcare companies establishing support centers there. Orlando sees demand from tourism, hospitality, and technology companies, while Jacksonville has a smaller but active market through its logistics and financial services employers.
How to find customer support visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer support roles in Florida without sifting through positions that won't consider international candidates. The platform surfaces employers who have sponsored visas before, which is one of the strongest signals that a company is open to doing it again. Filtering by Florida and customer support on Migrate Mate narrows your search to the most relevant opportunities.
Are there any Florida-specific factors that affect visa sponsorship for customer support jobs?
Florida's large bilingual workforce, particularly in Miami, means Spanish-English customer support roles are common and competitive. Employers in heavily Spanish-speaking markets may prefer candidates with those language skills, which can work in favor of applicants from Latin America holding relevant visas. Florida has no state income tax, which affects prevailing wage comparisons, and the state's strong university system, including University of Florida and UCF, creates domestic competition for entry-level support roles.
What is the prevailing wage for sponsored customer support jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.