Customer Support Visa Sponsorship Jobs in Florida
Florida's customer support job market spans major employers in Miami's financial and tech sectors, Orlando's tourism and hospitality industry, and Tampa's growing healthcare and fintech hubs. Companies like Chewy, Worldpay, and Carnival Corporation have hired internationally for customer-facing roles, making Florida one of the more active states for customer support visa sponsorship.
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Get Access To All JobsINTRODUCTION
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.
At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
- And so much more
Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
DESCRIPTION:
Responsible for: Validating patients identity to comply with HIPAA Regulations. Analysis of patient balances. Detail review of services billed. Validating correct patient/insurance and demographic information. Identifying customers concern and assisting with resolution including follow up with other departments throughout BHSF: (i.e. Financial Assistance Program, Financial Assistance Department, Charge Review Department, Patient & Guest Services, Special Handling, UR, CPO and Claims Management Department). Responsible to answer all incoming calls from patients, attorneys, Internal and External customers for all BSHF facilities. Knowledge of the Managed Care Contracts in order to submit contractual adjustments on accounts as necessary. Utilizes available system resources to resolve patient issues promptly. Responsible to process, document and work all incoming patient mail within a 7-10 day window. Estimated pay range for this position is $20.42 - $25.93 / hour depending on experience.
MINIMUM QUALIFICATIONS
Degrees:
- High School, Cert, GED, Trn, Exper.
Additional Qualifications:
- 4 years Customer Service experience in a healthcare setting in a call center environment a preferred.
- Working knowledge and understanding of medical terminology, and Revenue Codes.
- Knowledge of Microsoft systems, Word, Excel, PowerPoint, Detail oriented, problem solver, good math, writing, and interpersonal skills required.
- Bilingual (preferred) Must be able to deal with difficult callers in a high call volume setting.
- Ability to multi-task and work under pressure to meet stringent deadlines.
- Knowledgeable in a healthcare setting arena.
Minimum Required Experience: 4 Years
EOE, including disability/vets
INTRODUCTION
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels our commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.
At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
- And so much more
Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
DESCRIPTION:
Responsible for: Validating patients identity to comply with HIPAA Regulations. Analysis of patient balances. Detail review of services billed. Validating correct patient/insurance and demographic information. Identifying customers concern and assisting with resolution including follow up with other departments throughout BHSF: (i.e. Financial Assistance Program, Financial Assistance Department, Charge Review Department, Patient & Guest Services, Special Handling, UR, CPO and Claims Management Department). Responsible to answer all incoming calls from patients, attorneys, Internal and External customers for all BSHF facilities. Knowledge of the Managed Care Contracts in order to submit contractual adjustments on accounts as necessary. Utilizes available system resources to resolve patient issues promptly. Responsible to process, document and work all incoming patient mail within a 7-10 day window. Estimated pay range for this position is $20.42 - $25.93 / hour depending on experience.
MINIMUM QUALIFICATIONS
Degrees:
- High School, Cert, GED, Trn, Exper.
Additional Qualifications:
- 4 years Customer Service experience in a healthcare setting in a call center environment a preferred.
- Working knowledge and understanding of medical terminology, and Revenue Codes.
- Knowledge of Microsoft systems, Word, Excel, PowerPoint, Detail oriented, problem solver, good math, writing, and interpersonal skills required.
- Bilingual (preferred) Must be able to deal with difficult callers in a high call volume setting.
- Ability to multi-task and work under pressure to meet stringent deadlines.
- Knowledgeable in a healthcare setting arena.
Minimum Required Experience: 4 Years
EOE, including disability/vets
Customer Support Job Roles in Florida
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Search Customer Support Jobs in FloridaCustomer Support Jobs in Florida: Frequently Asked Questions
Which companies sponsor visas for customer support roles in Florida?
Florida employers with a history of sponsoring work visas for customer support roles include Chewy (headquartered in Dania Beach), Worldpay, Carnival Corporation, and larger tech and financial services firms based in Miami and Tampa. Hospitality and travel companies concentrated around Orlando also sponsor internationally for customer experience and support operations positions.
Which visa types are most common for customer support roles in Florida?
The H-1B visa is the most common work visa for customer support roles that require a bachelor's degree in a relevant field, such as communications, business, or information systems. Roles framed around technical support, client success management, or enterprise account support are more likely to qualify as specialty occupations. The TN visa is an option for Canadian and Mexican nationals in qualifying professional categories.
Which cities in Florida have the most customer support sponsorship jobs?
Miami leads in customer support sponsorship activity, driven by its concentration of financial services, tech startups, and international business operations. Tampa has grown significantly due to fintech and healthcare companies establishing support centers there. Orlando sees demand from tourism, hospitality, and technology companies, while Jacksonville has a smaller but active market through its logistics and financial services employers.
How to find customer support visa sponsorship jobs in Florida?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer support roles in Florida without sifting through positions that won't consider international candidates. The platform surfaces employers who have sponsored visas before, which is one of the strongest signals that a company is open to doing it again. Filtering by Florida and customer support on Migrate Mate narrows your search to the most relevant opportunities.
Are there any Florida-specific factors that affect visa sponsorship for customer support jobs?
Florida's large bilingual workforce, particularly in Miami, means Spanish-English customer support roles are common and competitive. Employers in heavily Spanish-speaking markets may prefer candidates with those language skills, which can work in favor of applicants from Latin America holding relevant visas. Florida has no state income tax, which affects prevailing wage comparisons, and the state's strong university system, including University of Florida and UCF, creates domestic competition for entry-level support roles.
What is the prevailing wage for sponsored customer support jobs in Florida?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.