Account Associate Visa Sponsorship Jobs in Massachusetts

Data Axle is looking for a college-level student to assist our Client Services team as an intern. This position supports members of the Client Service team in building and maintaining client relationships. Responsibilities include assisting with data and product support, helping onboard and training customers to ensure understanding of purchased solutions, and developing knowledge of the Company's products and services. This role provides hands-on experience working with clients and exposure to high-value accounts while building a foundation in account management and client services.

Data Axle provides data, applications, and services that help organizations make and save money. Our commitment to accuracy, service and innovation drive customer acquisition, retention, and product enhancement.

Responsibilities:

• Support the Client Services team with day-to-day account activities and client communications

• Assist in preparing client presentations, reports, and meeting materials

• Help maintain and update account documentation, trackers, and CRM records

• Conduct basic research on clients, industries, and competitors

• Coordinate internal tasks and follow-ups to ensure timely delivery of account needs

• Monitor account performance metrics and flag trends or issues to the team

• Participate in client meetings, taking notes and capturing action items

• Collaborate with cross-functional teams (sales, marketing, operations) as needed

• Provide general administrative and project support to the client services team

• Other duties as assigned

Qualifications

• Bachelor's degree in business, Marketing, Communications, or a related field (or in progress)

• 6 to 12 months prior work experience is preferred

• Basic understanding of customer service or account management principles

• Strong communication skills, both verbal and written

• Highly organized with strong attention to detail

• Comfortable working with data, reports, and basic analytics

• Ability to work independently in a dynamic, team-oriented environment

• Proficiency in Microsoft Office, and other account management software

• A strong desire to learn and contribute where needed

Affirmative Action/EEO Statement:

At Data Axle, we are committed to attracting, retaining, and engaging employees from all walks of life. Diversity is an important part of our values and business operations. We are dedicated to creating an inclusive environment that promotes professional development for everyone. As part of that commitment, Data Axle does not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and or Vietnam Era or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment. In addition, Data Axle will provide reasonable accommodation for otherwise qualified disabled individuals.

Where required, Data Axle will provide the compensation range for this role upon request. Please contact us or email us at applicant@data-axle.com to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.