Business Operations Manager Visa Sponsorship Jobs in Massachusetts
Massachusetts business operations managers are in demand across biotech giants like Biogen and Moderna in Cambridge, financial firms in Boston's Back Bay, and major tech employers throughout Route 128. The state's concentration of life sciences, fintech, and higher education institutions makes it one of the more active markets for visa-sponsored operations roles on the East Coast.
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Location Billerica, Massachusetts, United States
Date posted March 17, 2026
Job ID 21588
Pay Range $90,000 - $110,000
Our Opening and Your Responsibilities
Are you ready to drive exceptional customer experiences and lead a dynamic team? We’re seeking a Business Operations Manager to own all customer-facing processes for Inside Sales Support, Customer Service, Billing, and Distribution Logistics within our Sales and Marketing Organization. Your Impact:
- Champion the customer experience as the internal "Voice of the Customer"
- Manage a team of 4-6 Inside Sales Support Representatives
- Ensure timely order entry and customer response, including oversight of our Shared Business Center in Malaysia
- Lead eCommerce initiatives to onboard customers and launch new platforms
- Collaborate across logistics, procurement, sales, and marketing teams
- Define and monitor KPIs to drive operational excellence and continuous improvement
What You Need to Succeed
- Bachelors in business or equivalent experience.
- Systems-oriented, including knowledge with SAP CRM, Microsoft Power Automate, and Microsoft Excel.
- 2-3 years of experience in a management function.
- Ability to work a hybrid schedule out of our office in Billerica, MA.
- Experience in the manufacturing industry is ideal.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across the Mettler Toledo
- Global recognition for the quality of our products and services
About Mettler Toledo
The Process Analytics division within METTLER TOLEDO produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics.
Product applications include:
- Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes.
- Measurement of conductivity and pH in a range of chemical applications.
- Measurement of turbidity, CO2 and O2 in beer production.
Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide.
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com
Business Operations Manager
Location Billerica, Massachusetts, United States
Date posted March 17, 2026
Job ID 21588
Pay Range $90,000 - $110,000
Our Opening and Your Responsibilities
Are you ready to drive exceptional customer experiences and lead a dynamic team? We’re seeking a Business Operations Manager to own all customer-facing processes for Inside Sales Support, Customer Service, Billing, and Distribution Logistics within our Sales and Marketing Organization. Your Impact:
- Champion the customer experience as the internal "Voice of the Customer"
- Manage a team of 4-6 Inside Sales Support Representatives
- Ensure timely order entry and customer response, including oversight of our Shared Business Center in Malaysia
- Lead eCommerce initiatives to onboard customers and launch new platforms
- Collaborate across logistics, procurement, sales, and marketing teams
- Define and monitor KPIs to drive operational excellence and continuous improvement
What You Need to Succeed
- Bachelors in business or equivalent experience.
- Systems-oriented, including knowledge with SAP CRM, Microsoft Power Automate, and Microsoft Excel.
- 2-3 years of experience in a management function.
- Ability to work a hybrid schedule out of our office in Billerica, MA.
- Experience in the manufacturing industry is ideal.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, educational matching gift program, perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in precision instrumentation
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards across the Mettler Toledo
- Global recognition for the quality of our products and services
About Mettler Toledo
The Process Analytics division within METTLER TOLEDO produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics.
Product applications include:
- Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes.
- Measurement of conductivity and pH in a range of chemical applications.
- Measurement of turbidity, CO2 and O2 in beer production.
Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide.
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com
Business Operations Manager Job Roles in Massachusetts
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Search Business Operations Manager Jobs in MassachusettsBusiness Operations Manager Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for business operations managers in Massachusetts?
Large employers with consistent H-1B sponsorship histories in Massachusetts include Biogen, Takeda, HubSpot, Fidelity Investments, State Street, and Massachusetts General Hospital. Boston's dense cluster of biotech and financial services firms accounts for a significant share of operations-focused sponsorships in the state. Consulting firms with Massachusetts offices, including Bain and McKinsey, also sponsor for senior operations roles periodically.
Which visa types are most common for business operations manager roles in Massachusetts?
The H-1B is the most common visa for business operations managers in Massachusetts, as the role generally qualifies as a specialty occupation requiring a bachelor's degree in business, operations management, or a related field. L-1B and L-1A visas are also used for intracompany transfers into operations leadership. Candidates with Canadian or Mexican citizenship may qualify under the TN visa category if the role meets the management analyst criteria.
Which cities in Massachusetts have the most business operations manager sponsorship jobs?
Boston and Cambridge account for the majority of sponsored business operations manager roles in Massachusetts, driven by their concentration of biotech, finance, and technology employers. Waltham and Lexington along the Route 128 corridor are also active, particularly for life sciences and defense-adjacent operations roles. Worcester has a smaller but growing presence tied to its healthcare and higher education sectors.
How to find business operations manager visa sponsorship jobs in Massachusetts?
Migrate Mate lists business operations manager roles in Massachusetts that are open to visa sponsorship, filtered so you are not sorting through positions that exclude international candidates. The platform focuses specifically on employers with documented sponsorship activity, which is particularly useful in Massachusetts where large biotech and financial services firms sponsor regularly but smaller employers often do not. Searching by role and state on Migrate Mate narrows results to relevant opportunities.
Are there state-specific considerations for business operations manager sponsorship in Massachusetts?
Massachusetts employers filing H-1B petitions for business operations managers must meet the Department of Labor prevailing wage for the role in the Boston-Cambridge metropolitan area, which is among the higher prevailing wage zones in the country. The state's strong university pipeline from schools like MIT, Harvard, and Northeastern also means employer familiarity with OPT and STEM OPT transitions is relatively high, making the path from student status to sponsored employment more established here than in many other states.
What is the prevailing wage for sponsored business operations manager jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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