IT Support Visa Sponsorship Jobs in Massachusetts
Massachusetts is a strong market for IT support visa sponsorship, with major employers like Massachusetts General Hospital, MIT, Harvard University, and Raytheon Technologies regularly hiring internationally. Boston and Cambridge anchor most opportunities, though the Route 128 technology corridor and Springfield's growing healthcare IT sector also generate consistent demand for sponsored IT support professionals.
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Showing 5 of 83+ IT Support Jobs in Massachusetts with Visa Sponsorship
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Get Access To All JobsResponsibilities:
- Recommend Services and standards for supporting the End-User Compute and Field Services environment/End-Users
- Deploy and manage in-scope hardware and software
- Support End-User data backup, storage and recovery Services for all End-Users
- Provision and support remote site networks (e.g., Local-Area Network (LAN), Wide-Area Network (WAN) connection, etc.) and related operations (e.g., procure, design, build, systems monitoring, Incident diagnostics, troubleshooting, Resolution and escalation, security management, and capacity planning/analysis), as required to meet computing requirements
- Provide support for stand-alone Uninterruptible Power Supply (UPS) systems
- Provide server break/fix and Level 2 Support for equipment and system software as coordinated through the IT and Clinical Service Desk Services
- Provide break/fix Level 2 Support for in-scope hardware and software as coordinated through the IT and Clinical Service Desk Services
- Provide remote and deskside support to authorized users as needed to fulfill Service requirements
- Provide Incident determination, root cause analysis and Resolution
- Manage and maintain inventory of in-scope software licenses
- Ensure software license compliance and reconcile software installations with license rights
- Provide support for financial audits, as requested
- Perform access control (file systems, disk space, etc.), as it relates for an authorized user
- Manage and maintain inventory of in-scope hardware, include asset tagging and recording
- Provide technical support for all hardware/equipment of the remote site computing infrastructure
- Establish procedures for procuring appropriate equipment sparing requirements and maintain spares inventory levels for all in-scope Hardware and Equipment to meet temporary capacity needs and SLRs
- Manage and maintain spare inventory for in-scope hardware devices, advising of inventory levels of in-scope hardware in accordance with Policies and Procedures
- Track requests for new devices, spare components or peripherals
- Fulfill requests for replacement devices, components or peripherals from the spares inventory
- Provide ad hoc fulfillment of approved new devices, components or peripherals
- Manage device life cycle for devices as part of ongoing refresh process
- Provide advice to other vendors as required, on:
- Support remote site infrastructure system software (e.g., operating systems, utilities as listed in the applicable SOW Schedules, etc.)
- Implement and coordinate all changes to the remote site infrastructure, including those that may affect the Service Levels of any other Recurring Services SOWs and Third Parties
- Create, maintain and provide all appropriate project plans, project time and cost estimates, technical specifications, management documentation, and management reporting in a form/format that is acceptable
- Identify and implement opportunities to consolidate infrastructure, improve utilization, availability, and cost in conjunction
- Provide BYOD capabilities and support
- Support provided and standard-approved projectors that are not part of the managed teleconferencing or video conferencing services
Pay: $21.00 - $23.00 per hour
Work Location: In person
Responsibilities:
- Recommend Services and standards for supporting the End-User Compute and Field Services environment/End-Users
- Deploy and manage in-scope hardware and software
- Support End-User data backup, storage and recovery Services for all End-Users
- Provision and support remote site networks (e.g., Local-Area Network (LAN), Wide-Area Network (WAN) connection, etc.) and related operations (e.g., procure, design, build, systems monitoring, Incident diagnostics, troubleshooting, Resolution and escalation, security management, and capacity planning/analysis), as required to meet computing requirements
- Provide support for stand-alone Uninterruptible Power Supply (UPS) systems
- Provide server break/fix and Level 2 Support for equipment and system software as coordinated through the IT and Clinical Service Desk Services
- Provide break/fix Level 2 Support for in-scope hardware and software as coordinated through the IT and Clinical Service Desk Services
- Provide remote and deskside support to authorized users as needed to fulfill Service requirements
- Provide Incident determination, root cause analysis and Resolution
- Manage and maintain inventory of in-scope software licenses
- Ensure software license compliance and reconcile software installations with license rights
- Provide support for financial audits, as requested
- Perform access control (file systems, disk space, etc.), as it relates for an authorized user
- Manage and maintain inventory of in-scope hardware, include asset tagging and recording
- Provide technical support for all hardware/equipment of the remote site computing infrastructure
- Establish procedures for procuring appropriate equipment sparing requirements and maintain spares inventory levels for all in-scope Hardware and Equipment to meet temporary capacity needs and SLRs
- Manage and maintain spare inventory for in-scope hardware devices, advising of inventory levels of in-scope hardware in accordance with Policies and Procedures
- Track requests for new devices, spare components or peripherals
- Fulfill requests for replacement devices, components or peripherals from the spares inventory
- Provide ad hoc fulfillment of approved new devices, components or peripherals
- Manage device life cycle for devices as part of ongoing refresh process
- Provide advice to other vendors as required, on:
- Support remote site infrastructure system software (e.g., operating systems, utilities as listed in the applicable SOW Schedules, etc.)
- Implement and coordinate all changes to the remote site infrastructure, including those that may affect the Service Levels of any other Recurring Services SOWs and Third Parties
- Create, maintain and provide all appropriate project plans, project time and cost estimates, technical specifications, management documentation, and management reporting in a form/format that is acceptable
- Identify and implement opportunities to consolidate infrastructure, improve utilization, availability, and cost in conjunction
- Provide BYOD capabilities and support
- Support provided and standard-approved projectors that are not part of the managed teleconferencing or video conferencing services
Pay: $21.00 - $23.00 per hour
Work Location: In person
IT Support Job Roles in Massachusetts
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Search IT Support Jobs in MassachusettsIT Support Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for IT support roles in Massachusetts?
Large employers with established immigration programs are your strongest prospects. In Massachusetts, that includes academic medical centers like Mass General Brigham and Boston Children's Hospital, universities such as MIT, Harvard, and Boston University, defense contractors like Raytheon Technologies, and technology firms concentrated in the Boston-Cambridge metro. Larger organizations with dedicated HR and legal infrastructure are significantly more likely to initiate and manage sponsorship than smaller firms.
Which visa types are most common for IT support roles in Massachusetts?
The H-1B visa is the most widely used visa for IT support positions that require a bachelor's degree in a relevant field such as computer science or information systems. Some employers also file under the TN visa for Canadian and Mexican nationals in qualifying technical roles. If you're already studying in Massachusetts, the F-1 OPT period can serve as an initial work authorization bridge before a sponsored petition is filed.
Which cities in Massachusetts have the most IT support sponsorship jobs?
Boston and Cambridge together account for the largest share of sponsored IT support positions in the state, driven by concentrations of universities, hospitals, and technology companies. Waltham and Burlington along the Route 128 corridor are also active hiring areas, particularly for corporate IT support at mid-size and enterprise technology firms. Worcester has a growing presence due to its healthcare and higher education institutions.
How to find it support visa sponsorship jobs in Massachusetts?
Migrate Mate is built specifically for this search. You can filter IT support roles in Massachusetts that are open to visa sponsorship, helping you avoid spending time on listings from employers who won't sponsor. Massachusetts has a high concentration of university and healthcare employers who regularly sponsor, so using Migrate Mate to target those sectors directly saves significant time in your job search.
Are there any state-specific considerations for IT support sponsorship in Massachusetts?
Massachusetts follows federal prevailing wage requirements for H-1B petitions, and the Boston metro area's prevailing wages for IT support roles are set at levels that reflect the region's higher cost of living. Massachusetts is also home to several large university systems that qualify as H-1B cap-exempt employers, meaning they can file petitions year-round outside the annual lottery. This makes academic and affiliated medical institutions particularly accessible targets for international IT support candidates.
What is the prevailing wage for sponsored it support jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.