Operations Specialist Visa Sponsorship Jobs in Massachusetts
Operations specialist roles in Massachusetts span logistics, healthcare systems, and financial services, with major employers like Fidelity Investments, Mass General Brigham, and Raytheon Technologies actively hiring. Boston and Cambridge anchor most sponsorship activity, though Worcester and Burlington support growing operations teams. International candidates will find genuine demand across both corporate and life sciences sectors.
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Get Access To All JobsINTRODUCTION
Ready to help us transform healthcare? Bring your true colors to blue.
ROLE AND RESPONSIBILITIES
What we need
The Commercial Account Operations Specialist is responsible for the end-to-end management of client accounts, focusing on renewal execution, process management, and strategic collaboration. This role serves as a central point of contact, ensuring that all account deliverables are successfully executed by partnering with Account Executives, service teams, and other internal business partners to drive client satisfaction and retention.
This position is eligible for the following personas: eWorker, mobile, resident.
Your Day to Day
Renewal & Process Management
- Project manages all aspects of the renewal process, overseeing the setup and execution of all changes.
- Leads ad hoc meetings with internal teams to ensure account deliverables are successfully executed.
- Manages the setup of account-specific processes in collaboration with the Implementation Manager.
- Handles and coordinates renewal updates using internal tools (e.g., BARS, Salesforce Output documents).
- Manages all internal and external deliverables, partnering with Account Executives on execution.
- Understands the impact of benefit changes and reviews Online Benefits (OLB) for accuracy.
- Assists Account Executive with Salesforce related activities to include, but not limited to, submission of RFP and special projects to the proposal development services (PDS) team, completion of renewal opportunities and annual account confirmation letter.
- Management of Contract dissemination and execution.
Strategic Collaboration & Execution
- Collaborates with the account team to support the execution of the end-to-end account strategy, including product offerings, technology solutions, and consumer tools.
- Initiates Non-Standard Offering (NSO) requests and leads the organization to the best possible solution, managing the process from submission to outcome.
- Participates in NSO processes and Strategic Guidance reviews, keeping the client informed of all decisions.
- Manages the implementation of internal integrated vendor solutions, including vendor meetings and internal deliverables.
- Participates in cross-functional business meetings and projects to provide recommendations for accounts and brokers.
Account Communications & Service
- Manages the standard monthly reporting package and handles all custom/ad hoc reporting requests.
- Engages with accounts and the marketing team to create custom materials, federally mandated documents, and microsite updates.
- Verifies customer requests and confirms benefits with consultants and customers.
- Communicates timely updates to clients regarding renewal confirmation changes.
- Provides frequent updates to accounts and channel partners regarding any escalated issues.
WE’RE LOOKING FOR:
Licensing & Requirements
- Obtaining Massachusetts Life, Accident, and Health Producer’s License is preferred within 90 days of hire and maintain per state regulations.
- Valid driver’s license and access to a personal vehicle for travel.
Skills & Competencies
- Highly organized, self-motivated, and results-oriented.
- Strong communication skills—verbal, written, and presentation.
- Comfortable working in a fast-paced, deadline-driven environment.
- Understanding of industry practices, including self-funded and fully insured plans.
What You Bring
- Bachelor’s degree preferred.
- 2-5 years of professional business experience.
- 1-3 years of account management experience.
- Prior healthcare sales experience strongly preferred.
MINIMUM EDUCATION REQUIREMENTS
High school degree or equivalent required unless otherwise noted above.
LOCATION
Location Worcester
Time Type
Full time
SALARY RANGE
- Salary Range: $71,550.00 - $87,450.00
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our " How We Work " Page.
INTRODUCTION
Ready to help us transform healthcare? Bring your true colors to blue.
ROLE AND RESPONSIBILITIES
What we need
The Commercial Account Operations Specialist is responsible for the end-to-end management of client accounts, focusing on renewal execution, process management, and strategic collaboration. This role serves as a central point of contact, ensuring that all account deliverables are successfully executed by partnering with Account Executives, service teams, and other internal business partners to drive client satisfaction and retention.
This position is eligible for the following personas: eWorker, mobile, resident.
Your Day to Day
Renewal & Process Management
- Project manages all aspects of the renewal process, overseeing the setup and execution of all changes.
- Leads ad hoc meetings with internal teams to ensure account deliverables are successfully executed.
- Manages the setup of account-specific processes in collaboration with the Implementation Manager.
- Handles and coordinates renewal updates using internal tools (e.g., BARS, Salesforce Output documents).
- Manages all internal and external deliverables, partnering with Account Executives on execution.
- Understands the impact of benefit changes and reviews Online Benefits (OLB) for accuracy.
- Assists Account Executive with Salesforce related activities to include, but not limited to, submission of RFP and special projects to the proposal development services (PDS) team, completion of renewal opportunities and annual account confirmation letter.
- Management of Contract dissemination and execution.
Strategic Collaboration & Execution
- Collaborates with the account team to support the execution of the end-to-end account strategy, including product offerings, technology solutions, and consumer tools.
- Initiates Non-Standard Offering (NSO) requests and leads the organization to the best possible solution, managing the process from submission to outcome.
- Participates in NSO processes and Strategic Guidance reviews, keeping the client informed of all decisions.
- Manages the implementation of internal integrated vendor solutions, including vendor meetings and internal deliverables.
- Participates in cross-functional business meetings and projects to provide recommendations for accounts and brokers.
Account Communications & Service
- Manages the standard monthly reporting package and handles all custom/ad hoc reporting requests.
- Engages with accounts and the marketing team to create custom materials, federally mandated documents, and microsite updates.
- Verifies customer requests and confirms benefits with consultants and customers.
- Communicates timely updates to clients regarding renewal confirmation changes.
- Provides frequent updates to accounts and channel partners regarding any escalated issues.
WE’RE LOOKING FOR:
Licensing & Requirements
- Obtaining Massachusetts Life, Accident, and Health Producer’s License is preferred within 90 days of hire and maintain per state regulations.
- Valid driver’s license and access to a personal vehicle for travel.
Skills & Competencies
- Highly organized, self-motivated, and results-oriented.
- Strong communication skills—verbal, written, and presentation.
- Comfortable working in a fast-paced, deadline-driven environment.
- Understanding of industry practices, including self-funded and fully insured plans.
What You Bring
- Bachelor’s degree preferred.
- 2-5 years of professional business experience.
- 1-3 years of account management experience.
- Prior healthcare sales experience strongly preferred.
MINIMUM EDUCATION REQUIREMENTS
High school degree or equivalent required unless otherwise noted above.
LOCATION
Location Worcester
Time Type
Full time
SALARY RANGE
- Salary Range: $71,550.00 - $87,450.00
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our " How We Work " Page.
Operations Specialist Job Roles in Massachusetts
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Search Operations Specialist Jobs in MassachusettsOperations Specialist Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for operations specialists in Massachusetts?
Large Massachusetts employers with established immigration programs include Fidelity Investments, State Street, Mass General Brigham, Boston Scientific, Raytheon Technologies, and HubSpot. These organizations regularly file H-1B petitions for operations roles. Mid-size logistics and biotech firms also sponsor, though their programs vary in consistency. Checking a company's public H-1B disclosure data through the Department of Labor's OFLC portal gives a reliable picture of past sponsorship activity.
Which visa types are most common for operations specialist roles in Massachusetts?
The H-1B is the most common visa for operations specialists in Massachusetts, provided the role qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business operations, supply chain, or industrial engineering. Some candidates also enter through L-1B intracompany transfers if they're relocating from a parent or affiliated office abroad. O-1 visas are less common but available for candidates with demonstrated exceptional achievement in their field.
Which cities in Massachusetts have the most operations specialist sponsorship jobs?
Boston accounts for the largest share of operations specialist sponsorship activity in Massachusetts, driven by its concentration of financial services, healthcare systems, and technology firms. Cambridge follows closely, anchored by biotech and life sciences employers. Burlington and Waltham host significant corporate operations centers along the Route 128 technology corridor. Worcester is a secondary market with growing healthcare operations demand, particularly around UMass Memorial Health and affiliated institutions.
How to find operations specialist visa sponsorship jobs in Massachusetts?
Migrate Mate filters operations specialist roles in Massachusetts specifically by visa sponsorship status, saving you from manually screening hundreds of listings. Search by role title and state to surface employers who have a documented history of sponsoring international candidates. Massachusetts has active operations hiring across healthcare, fintech, and defense sectors, so narrowing by industry within Migrate Mate helps identify where sponsorship is most consistent for this role type.
Are there state-specific considerations for operations specialists seeking sponsorship in Massachusetts?
Massachusetts employers must meet Department of Labor prevailing wage requirements for the Boston-Cambridge-Nashua metropolitan area, which tends to be higher than national averages due to the regional cost of living. The state's strong university pipeline through MIT, Northeastern, and UMass produces a competitive local talent pool, so international candidates benefit from highlighting specialized systems, supply chain, or process improvement credentials that differentiate their applications from domestic candidates.
What is the prevailing wage for sponsored operations specialist jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which operations specialist employers are hiring and sponsoring visas in Massachusetts right now.
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