Operations Specialist Visa Sponsorship Jobs in Hawaii
Operations specialist roles in Hawaii span logistics, defense contracting, and hospitality management, with employers like Booz Allen Hamilton, Leidos, and major hotel groups such as Marriott and Hilton historically filing H-1B visa petitions. Honolulu anchors most openings, though Pearl Harbor-adjacent contractors and resort operations on Maui and the Big Island also generate demand.
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Get Access To All JobsPosition Function:
Under the general direction of the Electronic Banking Department Manager, this position reviews suspicious debit card activity, conducts fraud investigations, and assists customers with Electronic Banking products and services. Responsibilities include resolving customer inquiries, ensuring accurate reporting, supporting fraud prevention efforts, and protecting both customers and the Bank. Specialists II and III also provide on-the-job training and guidance to team members while demonstrating the Company's Core Values and customer service standards.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
- Review transaction activity within the Case Tracker system (Fiserv) to identify potentially fraudulent activity.
- Contact customers following established outbound calling procedures to verify transaction authenticity. Confirm transaction status directly with customers and gather necessary details and disposition transactions based on customer feedback and fraud investigation findings.
- Accurately update case records and reporting to ensure complete documentation of activities.
- Collaborate with team members to support continuous improvement in fraud mitigation processes.
Minimum Qualifications:
Education:
Specialist I/II:
- High School Diploma or GED equivalency required.
- Bachelor’s Degree from an accredited 4-year university, preferably in a related field preferred.
Experience:
Specialist I:
- 1+ years of experience in related field required.
- Experience with banking systems or fraud detection tools preferred.
Specialist II:
- 2+ years of experience in related field required.
- Experience with banking systems or fraud detection tools preferred.
Physical Requirements & Working Conditions:
- Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
- Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
- Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
- Must be able to read and understand bank-related documents.
- Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Position Function:
Under the general direction of the Electronic Banking Department Manager, this position reviews suspicious debit card activity, conducts fraud investigations, and assists customers with Electronic Banking products and services. Responsibilities include resolving customer inquiries, ensuring accurate reporting, supporting fraud prevention efforts, and protecting both customers and the Bank. Specialists II and III also provide on-the-job training and guidance to team members while demonstrating the Company's Core Values and customer service standards.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
- Review transaction activity within the Case Tracker system (Fiserv) to identify potentially fraudulent activity.
- Contact customers following established outbound calling procedures to verify transaction authenticity. Confirm transaction status directly with customers and gather necessary details and disposition transactions based on customer feedback and fraud investigation findings.
- Accurately update case records and reporting to ensure complete documentation of activities.
- Collaborate with team members to support continuous improvement in fraud mitigation processes.
Minimum Qualifications:
Education:
Specialist I/II:
- High School Diploma or GED equivalency required.
- Bachelor’s Degree from an accredited 4-year university, preferably in a related field preferred.
Experience:
Specialist I:
- 1+ years of experience in related field required.
- Experience with banking systems or fraud detection tools preferred.
Specialist II:
- 2+ years of experience in related field required.
- Experience with banking systems or fraud detection tools preferred.
Physical Requirements & Working Conditions:
- Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
- Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
- Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
- Must be able to read and understand bank-related documents.
- Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Operations Specialist Job Roles in Hawaii
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Search Operations Specialist Jobs in HawaiiOperations Specialist Jobs in Hawaii: Frequently Asked Questions
Which companies in Hawaii sponsor visas for operations specialists?
Defense contractors with a significant presence in Hawaii, including Booz Allen Hamilton, Leidos, and SAIC, have a track record of H-1B sponsorship for operations-focused roles supporting military and federal clients. Large hospitality groups operating resorts across Oahu, Maui, and Kauai also sponsor operations specialists, particularly for corporate-level positions requiring specialized logistics or supply chain expertise.
What visa types are most common for operations specialist roles in Hawaii?
The H-1B is the most common visa category for operations specialists in Hawaii, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a directly related field. TN visas cover Canadian and Mexican nationals in certain qualifying management and technical roles. Employers with multinational structures may also use the L-1B for intracompany transferees with specialized knowledge.
Which cities in Hawaii have the most operations specialist visa sponsorship jobs?
Honolulu accounts for the large majority of operations specialist sponsorship activity in Hawaii, driven by its concentration of federal agencies, defense contractors, financial services firms, and corporate hospitality headquarters. The Kapolei corridor, home to several logistics and government-adjacent employers, is a secondary hub. Resort-heavy areas on Maui and the Big Island produce a smaller but consistent share of openings tied to hospitality operations management.
How to find operations specialist visa sponsorship jobs in Hawaii?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify operations specialist openings in Hawaii without sifting through roles that exclude international candidates. Because Hawaii's sponsoring employers skew toward defense, hospitality, and logistics, using Migrate Mate's role and location filters together helps surface the most relevant opportunities and the employers actively willing to sponsor.
Are there state-specific considerations for operations specialist sponsorship in Hawaii?
Hawaii's geographic isolation means employers often place extra weight on candidates who can demonstrate a genuine commitment to relocating and remaining on the islands, which can factor into sponsorship decisions. The state's prevailing wage determinations reflect Honolulu's relatively high cost of living, so offered compensation for sponsored roles tends to be benchmarked accordingly. The University of Hawaii system also produces a pipeline of locally trained operations and supply chain graduates that some employers draw from before looking internationally.
What is the prevailing wage for sponsored operations specialist jobs in Hawaii?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.